Disappointing. Glasses grubby, beers unavailable. Service not brillant. 1st and last time I'll use that pub.
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It has been a few months since we have visited The Greyfisher and the first time since it has been refurbished. Our visit this afternoon was very nice, the staff were absolutely lovely. We were served fast and were surprised how quick the food came...More
Well the Hungry Horse used to be very good when I was younger but it seems like the are really letting themselves down. The staff are rude and unprofessional. They have dirty uniforms at 2:00pm and one even came over to ask how the food...More
Hi, Thanks for the feedback, Firstly I'd like to apologise for your experience and can assure you all taken on board and retraining will be given as this is unacceptable. We hope that you will reconsider and we woul love to welcome you again to...More
service really really slow on the bar and taking order we only came for drink I saw family another table they made order at the bar the dessert came out twice that it wrong it seem the waiter don't under English properly there are more...More
Hi, Thanks for your feedback, Firstly I'd like to apologise for your experience, there should be always at least 2 members of staff on bar at all times during busy times, so I will investigate to why this wasn't being adhered to and will retrain...More
Visiting Salisbury to meet friends we booked a table here for 12 of us. First off service to get a drink at the bar was extremely slow. After we got our drinks we choose our meals. 3 people was having a starter the rest choose...More
Hi, Thanks for your feedback, Firstly I'd like to apologise for you bad experience, would you please get in touch to discuss further as I'd like to know who you spoke to as I don't recall this, I aim to give great customer service and...More
Having read some of the recent reviews we visited wondering what we would find. The refurb was much needed and the place is much fresher. The beer and food was all to a good standard, the waiting on staff admittedly didn't appear that happy in...More
Hi, thanks for your feedback, It has all been taken on board, I will be speaking with all staff to retrain and express great service as that's what I expect on every occasion. Uniform is checked but may have been missed on this day and...More
We often ate at this pub but no more. Food was good but dessert never arrived and we asked for a refund. The man at the bar was extremely rude and agressive. He slammed the cash onto the bar. I asked to speak to the...More
Went here on thursday for lunch. Was dissapointed about the kids menu and hearing it on facebook etc. The same waitress (with tattoos) came over with a football menu. It had chicken and chips in a bucket and i was suprised at how much there...More
Wow thanks for the great review, we hope tomwelcome you again soon
Very good lunch with family food was lovely and hot food staff very polite and helpful overall very impressed
Thanks for the great review, What could we have done differently to get that 5 star?