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Frankie & Benny's New York Italian Restaurant & Bar - Coventry

Gielgud Way, Coventry CV2 2SZ, England
+44 24 7660 4900
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  • Excellent19%
  • Very good21%
  • Average20%
  • Poor14%
  • Terrible26%
25 Jan 2018
“Service good but brand is deteriorating ”
27 Dec 2017
“Disappointed ”
Open Now
9:00 am - 10:30 pm Hours
Italian, American, Pizza, Diner, Vegetarian Friendly, Gluten Free Options
$$ - $$$
Gielgud Way, Coventry CV2 2SZ, England
All Details
Write a ReviewReviews (408)
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1 - 10 of 407 reviews

Reviewed 6 days ago via mobile

After reading the reviews on here I was really anxious about visiting this restaurant to use a dining voucher I had been given as a gift. I needn’t have been! The food was delicious, it was served in a timely manner and there was a...More

Thank dej1978
Reviewed 1 week ago

Went here for my sons birthday , his wife son my husband and his cousin from Ireland , we were all in a great happy mood , well this place changed that, the service was dreadful, the table very dirty, we waited ages and ages...More

2  Thank Maria J
Reviewed 2 weeks ago via mobile

We went tonight 2 adults 4 children. We were advised there would be approx 30 min wait for food when we sat down. 1 hour 27 minutes later after a complaint the food arrived but majority of meals were cold and sent back. The place...More

1  Thank Sarahbabs29
Reviewed 2 weeks ago via mobile

It was our last day visiting relatives and we wanted a good start to the day so my kids chose Frankie and Bennys for breakfast. The service was outstanding as my moody teens were given a gentle ribbing by the manger who managed to get...More

Thank James R
Reviewed 2 weeks ago via mobile

When last week with a friend and had a great meal, main meals & deserts arrived in good time, went again today with family of 4 and had a totally different experience, we were in there for over 3 hours, waiting for food, 1 starter...More

1  Thank starlite03
Reviewed 2 weeks ago via mobile

This is the worst restaurant experience I have ever had to suffer! 2 hours waiting for food that was not fit for human consumption and the attitude of the staff was shocking! Do not eat here as you will be bitterly disappointed and hungry! Best...More

1  Thank Lee C
Reviewed 2 weeks ago via mobile

Came here to use the taste card. Quiet when we got there at lunch, we ordered. Waited quite a while for food and were given twice as many starters as the order went through wrong (Not an issue for us). The cheesy mushrooms weren't great....More

1  Thank Dmorrissey25
Reviewed 3 weeks ago

Went for a meal with family. 2 hour wait for our food. Food was average. Gave up and didn't even try desserts. Kept being promised food was on its way when it clearly wasn't. Manager was polite and accepted it wasn't good enough and gave...More

1  Thank B0b35
Reviewed 3 weeks ago

We decided to visit Frankie and Benny's before a trip to the cinema, Nandos looked really busy so we opted for here. As we had a film to see we decided to just go for a main course. We ordered two diet Pepsi and I...More

4  Thank K R
Reviewed 4 weeks ago

Overpriced poor quality food. The order was wrong when it came to the table so everyone ended up eating at different times whilst waiting for the correct food to come out. Steak was like a piece of leather and very fatty and the rest of...More

1  Thank sandy111164
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 37 - USD 37
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Special Occasion Dining, Kids, Child-friendly
Open Hours
9:00 am - 10:30 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
Location and Contact Information
  • Address: Gielgud Way, Coventry CV2 2SZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Coventry
  • Phone Number: +44 24 7660 4900
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