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Fazal's Cafe

169 West Road, Newcastle upon Tyne NE15 6PQ, England
+44 191 238 6778
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  • Excellent53%
  • Very good18%
  • Average8%
  • Poor8%
  • Terrible13%
Travellers talk about
“cakes” (49 reviews)
“ice cream” (23 reviews)
“mixed grill” (17 reviews)
Closed Now
Italian, Indian, British, Grill, Vegetarian Friendly
$$ - $$$
169 West Road, Newcastle upon Tyne NE15 6PQ, England
All Details
Write a ReviewReviews (237)
Traveller rating
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Time of year

1 - 10 of 237 reviews

Reviewed 28 October 2018 via mobile

I go on a regular basis and its a nice place to chill cos of interior but its not the first time i felt staff had a stinking attitude. Was served fizzy drinks that were not fizzy at all. I showewed the waitress and she...More

Date of visit: September 2018
1  Thank Me D
Reviewed 11 October 2018 via mobile

Just been andand was highly disappointed the main course was outstanding very delicious but then we had to wait 20 minutes for the dessert which we then decided to take out because it took so long, when came to eat was extremely dry both the...More

Date of visit: October 2018
Thank Thumper202
Reviewed 7 October 2018 via mobile

Came here with my wife and two girls after a recommendation from a friend who insisted it was a cracking place. Not disappointed in the slightest. Excellent menu with something to suite the fussiest of folk. I went for a chicken tikka curry, the wife...More

Date of visit: October 2018
1  Thank workytick3t
Reviewed 5 October 2018 via mobile

We came for a family birthday and what can I say! Food delicious, portions fantastic and the desserts, just wow! Staff very attentive and professional. This was my first visit and I shall definitely be back.

Date of visit: October 2018
Thank _cmh4993
Reviewed 27 September 2018 via mobile

chunks of onions and very plain grill curry was not nice let down in the past food was delightfully but this time was rushed I didn't enjoy want be returning

Date of visit: September 2018
Thank shopue
Reviewed 4 September 2018 via mobile

Banging cakes best desserts in newcastle made fresh in their own dessert kitchen seabass diane pasta on point staff very friendly

Date of visit: September 2018
1  Thank amarsaddiq
Reviewed 4 September 2018 via mobile

The cakes are some of the nicest, fresh desserts I have had in a long time. The staff are very friendly too, in particular our friend Carl for the most excellent customer service

Date of visit: September 2018
1  Thank dilawarrashid1
Reviewed 4 September 2018 via mobile

Went to fazals cafe was served by Carl, really nice staff and excellent food and desserts. Choose the strawberry tart with ice cream and Carl finished it off with some chocolate sauce and nuts. Went down a treat.. five stars

Date of visit: September 2018
2  Thank umar i
Reviewed 12 August 2018 via mobile

Crap food. Never coming back here again. Lazy dogs in the kitchen cant even wash the herbs proparly. The fresh coriander put in the biryani was grity. Every time i took a bite of the biryani all i could feel was the grit. The biryani...More

Date of visit: August 2018
3  Thank Rashida H
Reviewed 12 August 2018 via mobile

I used to be a frequent customer, I loved the place and the food. The food is still delicious but this restaurant keeps changing their staff and manger keeps choosing the most inexperienced staff. Waited at the door for 45 minutes to get a table...More

Date of visit: June 2018
1  Thank anyaemmily
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Ask a question
Questions & Answers
7 February 2017|
AnswerShow all 2 answers
Response from Gottieno1 | Reviewed this property |
No takes lead role it's like everyone for themselves, you cannot run a restaurant like this!! U need experienced leader!
4 July 2016|
Response from AnnaQuiltz | Reviewed this property |
they still do not have a gluten free menu and are very unsure as to which of their ice creams are GF. And you need to emphasise that you DO NOT want a wafer stuck in it
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 13 - USD 25
Lunch, Dinner, Brunch
Restaurant features
Parking Available, Television, Takeout, Reservations, Seating, Waitstaff, Street Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Accepts Visa, Digital Payments
Good for
Groups, Kids, Special Occasion Dining, Child-friendly
Open Hours
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
Location and Contact Information
  • Address: 169 West Road, Newcastle upon Tyne NE15 6PQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Tyne and Wear  >  Newcastle upon Tyne
  • Phone Number: +44 191 238 6778
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