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Fazal's Cafe

169 West Road, Newcastle upon Tyne NE15 6PQ, England
+44 191 238 6778
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  • Excellent54%
  • Very good18%
  • Average7%
  • Poor8%
  • Terrible13%
Travellers talk about
“cakes” (46 reviews)
“mixed grill” (17 reviews)
“ice cream” (19 reviews)
Open Now
12:00 pm - 11:00 pm Hours
Italian, Indian, British, Grill, Vegetarian Friendly
$$ - $$$
169 West Road, Newcastle upon Tyne NE15 6PQ, England
All Details
Write a ReviewReviews (229)
Traveller rating
Traveller type
Time of year

1 - 10 of 229 reviews

Reviewed 1 week ago via mobile

Crap food. Never coming back here again. Lazy dogs in the kitchen cant even wash the herbs proparly. The fresh coriander put in the biryani was grity. Every time i took a bite of the biryani all i could feel was the grit. The biryani...More

Thank Rashida H
Reviewed 1 week ago via mobile

I used to be a frequent customer, I loved the place and the food. The food is still delicious but this restaurant keeps changing their staff and manger keeps choosing the most inexperienced staff. Waited at the door for 45 minutes to get a table...More

Thank anyaemmily
Reviewed 1 week ago via mobile

Myself and 3 other associates visited Fazals on Sunday for lunch. Food was cooked perfectly, my waitress, Julie, was very polite and even when the manager spoke to me about some dessert options, for seeming to be fairly young but knowledge, was very clear about...More

Thank BarH33
Reviewed 2 weeks ago via mobile

The food in here is not very nice especially the chicken parmo. Would not come here again. The desserts are OK. Some of the staff are incompetent.

Thank Samb14211
Reviewed 25 June 2018

We came here on Sunday and absolutely loved it. The selections of cake is amazing and they even have a normal menu. We actually bought more cake to take home with us it was so delicious. In total we came away with 4 slices and...More

Thank KH2691
Reviewed 25 April 2018 via mobile

Came here with my sister and her daughter, was alot better than expected to be. Food was delicious and the staff were polite and friendly. So glad we came here for our dinner. Absolutely amazing!!

Thank Ummy A
Reviewed 12 April 2018

We called here for a late lunch. The place was busy and no wonder: our chicken tikka and a mixed grill for two were excellent and very good value. The cafe is very clean and spacious and the service pleasant and helpful. The cakes and...More

Thank Lancestrian
Reviewed 7 April 2018

Popped in for tea and cake. Great selection of cakes to choose from, and tasted gorgeous. Decent portion sizes and only cost £9 for 2 slices of cake and 2 teas. Quite reasonable for these days.

Thank Rebecca C
A TripAdvisor Member
Reviewed 15 March 2018 via mobile

Warmly greeted and seated. Nice and spacious well lit. Service was excellent the manager gave us time and gave us a little history of the business. Overall very clean and food including the desserts which must say are superb. Well done fazal's for the great...More

Thank A TripAdvisor Member
Reviewed 26 February 2018 via mobile

Have visited Fazal’s 4 times now as I live out of town but my family have visited more often since discovering the place 9 months ago. The food is exceptional and the cakes and ice cream amazing. My young son used to love to go...More

1  Thank Debra W
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Ask a question
Questions & Answers
7 February 2017|
AnswerShow all 2 answers
Response from Gottieno1 | Reviewed this property |
No takes lead role it's like everyone for themselves, you cannot run a restaurant like this!! U need experienced leader!
David N
4 July 2016|
Response from AnnaQuiltz | Reviewed this property |
they still do not have a gluten free menu and are very unsure as to which of their ice creams are GF. And you need to emphasise that you DO NOT want a wafer stuck in it
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 13 - USD 25
Lunch, Dinner, Brunch
Restaurant features
Parking Available, Television, Takeout, Reservations, Seating, Waitstaff, Street Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Accepts Visa, Digital Payments
Good for
Groups, Special Occasion Dining, Child-friendly, Kids
Open Hours
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
Location and Contact Information
  • Address: 169 West Road, Newcastle upon Tyne NE15 6PQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Tyne and Wear  >  Newcastle upon Tyne
  • Phone Number: +44 191 238 6778
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