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Jamie's Italian

13 Friary Street, Guildford GU1 4EH, England
+44 1483 600920
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Overview
  • Excellent24%
  • Very good22%
  • Average22%
  • Poor19%
  • Terrible13%
Travellers talk about
“prawn linguine” (30 reviews)
“brownie” (14 reviews)
“gold card” (20 reviews)
Open Now
12:00 pm - 10:00 pm Hours
CUISINES
Italian, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
13 Friary Street, Guildford GU1 4EH, England
All Details
Write a ReviewReviews (1,263)
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1 - 10 of 1,233 reviews

Reviewed yesterday via mobile

After visiting many of Jamie's Italian the level of food here was disappointing to say the least. Maisie

1  Thank Sean R
Reviewed 5 days ago

what should have been a casual evenimg meal en route for the cinema was little short of a nightmare ... chaotic service, screaming kids and rubbish food - h and expensive with it. Close it now Jamie.

1  Thank druceym2016
Reviewed 5 days ago

Not only were the prices high, the service incredibly slow, and my "rare" steak easily into medium territory, but their handling of allergies was dreadful. I asked to see the allergy menu, they informed me they didn't have one - the manager knew the ingredients...More

1  Thank Orion S
Jamie's Italian R, General Manager at Jamie's Italian, responded to this reviewResponded 2 days ago

Hello, thank you very much for your feedback. We take any matters of illness extremely seriously so I have thoroughly investigated the matter as follows. I have spoken to the manager on duty and the waitress who served you where all correct allergy procedures were...More

Reviewed 2 weeks ago via mobile

I brought two vouchers a while back and each time the advertised lunch deal menu that we are offered, is cheaper than the voucher cost - I won’t make that mistake again! I’ve eaten here several times now with groups of friends in the evening...More

2  Thank Amanda032
Jamie's Italian R, General Manager at Jamie's Italian, responded to this reviewResponded 2 weeks ago

Hi Amanda thanks so much for your feedback. The vouchers have recently changed to come in line with the prices on the menu to make this a better offer for our customers so apologies for this. I am glad to hear you consistently have a...More

Reviewed 2 weeks ago via mobile

I ate here when it first opened many years ago. It has a chequered and unpredictable history. There were 3 of us for lunch. Service was unpredictable and haphazard, they forgot things we asked for - mains consisted of two chicken dishes and one seafood...More

1  Thank Nemesis101
Jamie's Italian R, General Manager at Jamie's Italian, responded to this reviewResponded 2 weeks ago

Hi thanks for your feedback. I am sorry to hear we were not up to standard on your visit. Had you let us know any issues at the time we are always more than happy to rectify them. If you would like to discuss further...More

Reviewed 2 weeks ago via mobile

Myself my brother and our girlfriends enjoyed a delightful dinner at Jamie's. We usually endulge in the finer things and Jamie's was one of them. The head cheif was very friendly too - ensuring our stay was up to satisfaction.

2  Thank djpdan
Jamie's Italian R, General Manager at Jamie's Italian, responded to this reviewResponded 2 weeks ago

Hi thanks for your feedback! Fantastic to hear you had a lovely meal here recently and our chef could be so accommodating for you! Hopefully see you again very soon Lauren

Reviewed 3 weeks ago via mobile

We were lucky enough to get a table without booking. The four of us had two courses of the set meal and a chocolate brownie and coffee afterwards, absolutely delicious.

2  Thank AJK3410
Jamie's Italian R, General Manager at Jamie's Italian, responded to this reviewResponded 2 weeks ago

Hi thanks so much for your feedback! Wonderful to hear you had such a great meal and the brownie has always been one of my faves too! Thanks again and see you soon Lauren

Reviewed 4 weeks ago via mobile

Just had one of your Pizza's. The sourdough base was perfect and the toppings so fresh and flavoursome.More

1  Thank RestMan123
Marita B, Manager at Jamie's Italian, responded to this reviewResponded 3 weeks ago

Thank you so much for taking the time to write us this review! I am very happy to hear that you enjoyed your pizza.We are so proud of our fresh ingredients here at Jamie's Italian Guildford. I will pass your kind words to our pizza...More

Reviewed 4 weeks ago via mobile

Cracking take away pizza from the guys at Jamie’s thank you! Had the posh pepperoni was so hot and tasty, base was delicious just what was needed, will definitely be returning

2  Thank Emma W
Marita B, Manager at Jamie's Italian, responded to this reviewResponded 3 weeks ago

Hi Emma, Thank you for your lovely feedback about our takeaway pizza! We really appreciate it and hope you visit us in the Guildford restaurant soon. Have a great day Marita

Reviewed 5 weeks ago via mobile

Good staff, food pretty good but why are you still serving on a chopping board? It’s old hat and no one really enjoys eating off of these. New drinks menu but have not got half the beers in stock so pretty pointless!More

1  Thank roaso7
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 4 weeks ago

Hi there, thanks for taking the time to leave us your feedback. I would like to apologize for the missing beers. I'm glad my staff was good and the food was good as well. serving our burgers or starters on the chopping board is typical...More

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Ask a question
Questions & Answers
Gerry Y
2 July 2017|
Answer
Response from | Reviewed this property |
Sorry I don't know if they do
0
Votes
037801
27 October 2016|
AnswerShow all 6 answers
Response from MrFrullini | Reviewed this property |
We parked on the high street seeing as it was quiet, but there is a multi-storey car park close by near subway.
2
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 13 - USD 28
Meals
Lunch, Dinner, Brunch, Drinks, After-hours
Restaurant features
Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Seating, Waitstaff, Highchairs Available, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Credit Cards
Good for
Groups, Kids, Child-friendly
Open Hours
Sunday
12:00 pm - 9:00 pm
Monday
12:00 pm - 10:00 pm
Tuesday
12:00 pm - 10:00 pm
Wednesday
12:00 pm - 10:00 pm
Thursday
12:00 pm - 10:00 pm
Friday
12:00 pm - 11:00 pm
Saturday
12:00 pm - 11:00 pm
Location and Contact Information
  • Address: 13 Friary Street, Guildford GU1 4EH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Guildford
  • Phone Number: +44 1483 600920
Description
JAMIE’S ITALIAN Jamie’s Italian is a contemporary and informal restaurant with a menu that reflects Jamie Oliver’s passion for authentic Italian cooking, delivered with his own unique twist on classic recipes. Beautiful rustic dishes are created using carefully sourced, higher-welfare ingredients for the best flavour, but still at great value. This is a relaxed, affordable and accessible environment where the style, atmosphere and menu can be easily adapted to suit any occasion. KNOWN FOR Child friendly; great value, quick lunch; special occasions; group bookings, party planning.
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