We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

New Furama Palace

49 Newcastle Road | Trent Vale, Stoke-on-Trent ST4 6QE, England
+44 1782 747288
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent64%
  • Very good19%
  • Average6%
  • Poor4%
  • Terrible7%
Travellers talk about
“crispy duck” (5 reviews)
“kung pao” (3 reviews)
Closes in 6 min
5:00 pm - 11:00 pm Hours
Chinese, Asian, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
49 Newcastle Road | Trent Vale, Stoke-on-Trent ST4 6QE, England
All Details
Write a ReviewReviews (262)
Traveller rating
Traveller type
Time of year

1 - 10 of 260 reviews

Reviewed 2 days ago

The food was average in terms of quality, the service from the waiting on staff was good, the decor leaves a lot to be desired, there’s is no atmosphere and virtually no other customers in the restaurant all night, the manager was unfair and unreasonable...More

Thank Rachelanna101
Reviewed 2 weeks ago

Went for Sunday lunch a few weeks ago, and basically had a private dining experience as we were the only ones in there, not a good sign you might think. We decided on the buffet menu at £17 a head and we were guided with...More

1  Thank Julie08_12
Reviewed 2 November 2018 via mobile

This place was our go to place always good .........now so poor soup ok down hill all the way after that mixed starters bland ribs that dry a dog would leave the bone ....shreaded duck ...mmm was it duck ...pork yuk sung ..yuk !!!!! ...asked...More

1  Thank Geoff T
Reviewed 14 October 2018 via mobile

Been here a few times now and the service is absolutely spot on. We visited with 14 people for a family birthday and loved every minute. The food was lovely and plenty to choose from, would definitely recommend

Thank davidsK3638VD
Reviewed 9 October 2018 via mobile

This place started to be our go to Chinese takeaway as I don't eat much meat. However we wont be ordering again as the tofu has been raw and like water in the middle.

1  Thank Crimsondream
Reviewed 5 October 2018 via mobile

Been many times as a couple but went as a birthday family meal. Food was excellent as usual Michael and Amy couldn’t do enough fir us . We all chose different as so much to choose. Warm welcome and nothing to much trouble . The...More

Thank claire r
Reviewed 4 August 2018 via mobile

Had a great night with friends. Delicious food. ..very friendly staff. .great value. ..and fab Chinese beer☺ deserves to be busier...will definitely return

Thank jayne r
Reviewed 20 July 2018 via mobile

Great to have a fantastic Chinese restaurant back to enjoy. After having gone down hill Furama is definitely on the way back up. Great to have Watson back and Hon(Michael) to give you a very warm welcome. The food back to a really good standard....More

Thank Sue H
Reviewed 24 June 2018 via mobile

All you can eat style place (£17.50 per head but this doesn't include drinks or dessert hence only 4 stars) but the food was really tasty and you can keep ordering as much as you want and the waiters bring it to you table. The...More

Thank CharleyH99
Reviewed 17 June 2018

Staff had problems coping with an establishment that tries to deal with all you can eat Buffett and an order of the menu option. We ordered off the menu. Plates arrived but by the time food arrived they were cold. The food arrived in stages...More

1  Thank Alan W
Nearby HotelsSee all 12 hotels in Stoke-on-Trent
Clayton Lodge Hotel
807 reviews
1.30 km away
Plough Motel
217 reviews
1.53 km away
Holiday Inn Stoke on Trent M6
931 reviews
1.68 km away
Holiday Inn Express Stoke-on-Trent
1,027 reviews
2.21 km away
Nearby Restaurants
94 reviews
1.25 km away
The Westbury Tavern
275 reviews
1.43 km away
The Orange Tree Bar and Grill
1,648 reviews
1.15 km away
Northwood Garden Centre & Coffee Shop
64 reviews
.94 km away
Nearby Attractions
Total Bliss Beauty
19 reviews
1.48 km away
The Oak Tree Bar & Restaurant
23 reviews
.60 km away
British Pole Dance Academy
5 reviews
.96 km away
The Wellington
5 reviews
1.25 km away
Questions & Answers
Get quick answers from New Furama Palace staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Delivery, Reservations, Private Dining, Accepts Credit Cards
Good for
Child-friendly, Kids, Business meetings, Special Occasion Dining, Groups
Open Hours
1:00 pm - 10:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
Location and Contact Information
  • Address: 49 Newcastle Road | Trent Vale, Stoke-on-Trent ST4 6QE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Staffordshire  >  Stoke-on-Trent
  • Phone Number: +44 1782 747288
  • E-mail
Chinese and Cantonese Cuisine *Private function room with overhead projector and karaoke system, great for any party/celebration, meeting/networking *All you can eat A La Carte Buffet menu available everyday *Takeaway and delivery services available
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing