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New Furama Palace

49 Newcastle Road | Trent Vale, Stoke-on-Trent ST4 6QE, England
+44 1782 747288
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  • Excellent65%
  • Very good19%
  • Average6%
  • Poor3%
  • Terrible7%
Travellers talk about
“crispy duck” (5 reviews)
“hotpot” (3 reviews)
Closed Now
Chinese, Asian, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
49 Newcastle Road | Trent Vale, Stoke-on-Trent ST4 6QE, England
All Details
Write a ReviewReviews (256)
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1 - 10 of 254 reviews

Reviewed 1 week ago via mobile

Had a great night with friends. Delicious food. ..very friendly staff. .great value. ..and fab Chinese beer☺ deserves to be busier...will definitely return

Thank jayne r
Reviewed 4 weeks ago via mobile

Great to have a fantastic Chinese restaurant back to enjoy. After having gone down hill Furama is definitely on the way back up. Great to have Watson back and Hon(Michael) to give you a very warm welcome. The food back to a really good standard....More

Thank Sue H
Reviewed 24 June 2018 via mobile

All you can eat style place (£17.50 per head but this doesn't include drinks or dessert hence only 4 stars) but the food was really tasty and you can keep ordering as much as you want and the waiters bring it to you table. The...More

Thank Charley H
Reviewed 17 June 2018

Staff had problems coping with an establishment that tries to deal with all you can eat Buffett and an order of the menu option. We ordered off the menu. Plates arrived but by the time food arrived they were cold. The food arrived in stages...More

1  Thank Alan W
Reviewed 13 June 2018 via mobile

Great service and I love you order what you want on the all you can eat buffet. You get what you pay for, the food was superb!

Thank William B
Reviewed 11 June 2018 via mobile

Where do I start Really poor customer service £17.50 per head for the so called buffet that doesn’t include drink or desert and isn’t even high quality in fairness the starters were ok but the mains were so underwhelming it hurt and 4 out of...More

1  Thank Byron S
Reviewed 10 June 2018 via mobile

Having been one of the first customers when furama originally opened, we’ve supported the restaurant through management changes. Following a dip in quality over the last winter, we returned last night to a great meal. The restaurant manager who made furama great is back and...More

2  Thank Nick H
Reviewed 1 June 2018 via mobile

My husband and I visited the restaurant last night (3/5/18) and had the most enjoyable evening. The staff were extremely funny and knew how to make us feel welcome and comfortable.The food was amazing and has exceeded our expectations. It was piping hot and everything...More

Thank Debbie C
Reviewed 12 May 2018

I'm aware from eating 'in' last month that there is a new chef. We had a friday night take-away tonight and the food was even better. The meat was particularly good quality- beef amazing and tender. Really good food every time! Well done New Furama...More

1  Thank David J
Reviewed 6 May 2018 via mobile

We’d never been here before, but had read some good reviews and thought we would give it a go. We have two you children so opted to book for an early time. When we arrived it was quite quiet, but after about 35-40 mins the...More

1  Thank Afcajax73
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Delivery, Reservations, Private Dining, Accepts Credit Cards
Good for
Groups, Special Occasion Dining, Child-friendly, Business meetings, Kids
Open Hours
1:00 pm - 10:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
Location and Contact Information
  • Address: 49 Newcastle Road | Trent Vale, Stoke-on-Trent ST4 6QE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Staffordshire  >  Stoke-on-Trent
  • Phone Number: +44 1782 747288
  • E-mail
Chinese and Cantonese Cuisine *Private function room with overhead projector and karaoke system, great for any party/celebration, meeting/networking *All you can eat A La Carte Buffet menu available everyday *Takeaway and delivery services available
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