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Essence of the Orient

27 Broad Eye, Stafford ST16 2QB, England
01785229988
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Overview
  • Excellent38%
  • Very good25%
  • Average18%
  • Poor7%
  • Terrible12%
Travellers talk about
“duck” (3 reviews)
“chinese meal” (4 reviews)
Closed Now
All hours
CUISINES
Chinese
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
27 Broad Eye, Stafford ST16 2QB, England
All Details
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Reviews (97)
Traveller rating
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1 - 10 of 97 reviews

Reviewed 13 June 2017

We have been using this restaurant for years now and have always been happy with it. Last Saturday we found a black hair in our food.(none of us has black hair) which could only of come from one of the dishes we were sharing. this...More

3  Thank sjenko0
Restaurant's Favourite
Reviewed 17 April 2017

We have always enjoyed going to the essence as the service and the atmosphere have always been lovely. The staff are very friendly and very good and informative on dishes we've chosen. They will always change meals on the set menu if you ask and...More

Thank Kaye P
Reviewed 29 April 2017

Food nearly cold.Not as nice as my normal takeaway.Bbq sauce tastes weird.would not use again.I SHOULD NOT HAVE TO REHEAT MY FOOD!!!

Thank deb281274
Reviewed 20 April 2017 via mobile

Excellent food, great staff and super refurbishment - recommend the set menus; we plumped for menu C 😊

Thank Sue E
Reviewed 19 April 2017 via mobile

Sophisticated, contemporary refurbishment with wonderful service and fabulous food....the best Chinese for miles and highly recommended

Thank SALANTAMY
Reviewed 16 April 2017

We were regular visitors to the restaurant, the best Chinese food in the area........then the refurb started and the meals reduced in portion size and increased in price. We visited the restaurant again last week to give it another chance. Well, the food was awful.....everything...More

Thank lynnesusan1956
Benny L, Manager at Essence of the Orient, responded to this reviewResponded 18 April 2017

I am sorry you did not enjoy your meal on this occasion. The chefs are introducing different favours and dishes at this stage. We have been established over 10 years and we think it is time to bring new elements to the dining experience. Thank...More

Reviewed 16 March 2017 via mobile

We've finally found a good Chinese takeaway!!! Delivery was quick and food arrived hot and was delicious!! Will definitely be our new favourite place to go.

1  Thank Razzle12
Reviewed 3 February 2017 via mobile

Honestly the best Chinese food I have had for a long time. The staff are welcoming and attentive, the newly renovated restaurant looks stunning and the food is DELICIOUS. I definitely recommend going there. I have tried their delivery and takeaway service too and that...More

2  Thank TamsinRobinson
Reviewed 29 January 2017

Ordered a takeaway tonight (28/01/17) at 7.30 pm, 9.15 pm still no meal, rang them to be told its gonna be a least another 20 minutes!!!!!!!!! The lady apologised and said that the restaurant was very busy which I accept, However, what makes a 'sit...More

3  Thank nicola130276
Benny L, Manager at Essence of the Orient, responded to this reviewResponded 27 February 2017

I am sorry for your unpleasant experience on this occasion. It was Chinese New Year on 28 January. The restaurant was very busy and we didn't realise the number of takeaway order increased over 50% due to the festival. We didn't expect that as it...More

Reviewed 22 January 2017 via mobile

After placing an order for a home delivery at around 7.55pm, we were told it would be between 25 to 30 minutes. It didn't arrive till 9.05pm!! The boiled rice was stone cold, as were the sweet and sour chicken balls (also tasted horrible). Other...More

Thank alexsmith21
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Questions & Answers
Bet B
22 April 2017|
AnswerShow all 3 answers
Response from UltraSBM | Reviewed this property |
Yes, and yes.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 20 - USD 40
Cuisine
Meals
Dinner, After-hours
Restaurant features
Delivery, Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Reservations, Full Bar
Good for
Kids, Child-friendly, Groups
Open Hours
Sunday
17:00 - 22:30
Monday
17:00 - 22:30
Tuesday
17:00 - 22:30
Wednesday
17:00 - 22:30
Thursday
17:00 - 22:30
Friday
17:00 - 23:00
Saturday
17:00 - 23:00
Location and Contact Information
  • Address: 27 Broad Eye, Stafford ST16 2QB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Staffordshire  >  Stafford
  • Phone Number: 01785229988
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