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Osteria Da Paolo

Hills Lane | Hill's Lane, Shrewsbury SY1 1QU, England
+44 1743 243336
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Overview
  • Excellent75%
  • Very good15%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“bruschetta” (16 reviews)
“fillet steak” (14 reviews)
“prawns” (10 reviews)
Closed Now
Hours
CUISINES
Italian, Mediterranean, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Hills Lane | Hill's Lane, Shrewsbury SY1 1QU, England
All Details
Write a ReviewReviews (528)
Traveller rating
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1 - 10 of 527 reviews

Reviewed 2 days ago via mobile

Went last night for a 50th Birthday meal with my partner Usually love this place but last night was not the case. Food was good but the service was awful, absolutely disorganised. Not the same atmosphere, probably won't return as we have had much better...More

Date of visit: December 2018
1  Thank LadyDancer1968
Reviewed 5 days ago

Excellent food, great atmosphere. Service was a bit slow but to be fair the place was very busy. Will definitely dine there again

Date of visit: December 2018
1  Thank lazysod
Reviewed 1 week ago

Recently had the pleasure to visit Shrewsbury and stumbled across this lovely little italian gem. This is my first review on trip advisor and i'm glad to say that It is a good one. As a visitor of Italy on multiple occasions i understand the...More

Date of visit: November 2018
2  Thank conorshiner
Reviewed 1 week ago via mobile

Visited 30/11/18 on recommendation and what a great recommendation it was. Food was authentic, tasty and generous portions. The staff made this place and are a credit to the establishment. Had a great evening here and already looking forward to our next visit. Keep up...More

Date of visit: November 2018
Thank skimadWales
Reviewed 1 week ago via mobile

I've been to Paolo's quite a few times over the last 10 years because the service has always been exceptional, the atmosphere good and the food fantastic every time. I'm therefore hoping that tonight's experience is an anomaly. As ever, the service we received was...More

Date of visit: November 2018
2  Thank James R
Reviewed 3 weeks ago via mobile

After hearing about Osteria from a friend we decided to stop in on Tuesday evening. The staff were friendly and attentive and the atmosphere was excellent. The food was truly exceptional and cooked perfectly. I personally had the seafood spaghetti whilst the rest of my...More

Date of visit: November 2018
Thank AAW96
Alex D, Owner at Osteria Da Paolo, responded to this reviewResponded 3 weeks ago

Dear Customer. I'm glad to hear that you enjoyed your time with us! Thank you for the lovely review. Looking forward to seeing you again. Many thanks Osteria

Reviewed 4 weeks ago via mobile

Came here with friends to celebrate a birthday. The service and food were both spot on. Staff were friendly and knowledgeable. The food was fresh and very tasty. I wholeheartedly recommend this restaurant. I will most definitely be returning.

Date of visit: November 2018
1  Thank excitedtraveller305
Alex D, Owner at Osteria Da Paolo, responded to this reviewResponded 4 weeks ago

Dear Customer Thank you so much for your positive feedback we are glad you enjoyed yourself and the evening. We look forward to seeing you again Many thanks Osteria

Reviewed 4 weeks ago

No complaints about the room, atmosphere or service - all good! We were a party of four, three of us had the swordfish (one of the 'specials') and one had pasta. Whilst the swordfish was ok, it was nothing special. The next day three of...More

Date of visit: November 2018
3  Thank HJplus2
Alex D, Owner at Osteria Da Paolo, responded to this reviewResponded 4 weeks ago

Dear Customer We are sorry to hear about the 3 members of your party were feeling ill after eating with us. We would like to assure that all of our fish is fresh and from our local fishmonger here in Shrewsbury. We will be looking...More

Reviewed 4 weeks ago via mobile

We've been going to this restaurant for years and was sad to hear that it has been sold and there is new owners. We decide to go and see how the new owners are, we managed to get a table on a Saturday night. On...More

Date of visit: November 2018
2  Thank smiffy1992
Reviewed 5 November 2018

We had stopped going to this restaurant 6 months ago but news that it had a new owner and chef encouraged us to try it once more. Unfortunately the old problems of being noisy and overcrowded, poor service and food quality continue. Going on a...More

Date of visit: November 2018
3  Thank Freedom62453
Alex D, Owner at Osteria Da Paolo, responded to this reviewResponded 5 weeks ago

Dear Customer, We are sorry that you find the restaurant to be noisy and overcrowded. However, as this was a Saturday night and as you pointed out this is is a cellar restaurant we are limited for space but also believe we make it as...More

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Ask a question
Questions & Answers
thugulike
8 November 2017|
AnswerShow all 8 answers
Response from wravis | Property representative |
Hi many thanks for your question There is 3 big car parks outside the restaurant The first one is free after 8pm the other 2 are free after 6pm
1
Vote
spaghetti77
2 July 2017|
Answer
Response from wravis | Property representative |
Hi unfortunately there is only the stairs as we are in the basement Again sorry there isn't a disabled toilet
0
Votes
Heljon2015
11 May 2016|
Answer
Response from beccibecci123 | Reviewed this property |
Its around a 10-15 min walk from the train station. Everything is cooked fresh so I am sure they can offer alternatives. You would be able to get a big table but definitely phone up in advance as only a small place.
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Special Occasion Dining, Business meetings, Romantic, Groups
Open Hours
Monday
6:00 pm - 10:00 pm
Tuesday
6:00 pm - 10:00 pm
Wednesday
6:00 pm - 10:00 pm
Thursday
12:00 pm - 2:00 pm
6:00 pm - 10:30 pm
Friday
12:00 pm - 2:00 pm
6:00 pm - 10:30 pm
Saturday
12:00 pm - 2:00 pm
6:00 pm - 10:30 pm
Location and Contact Information
  • Address: Hills Lane | Hill's Lane, Shrewsbury SY1 1QU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Shropshire  >  Shrewsbury
  • Phone Number: +44 1743 243336
  • E-mail
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