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Westgate Shopping Centre, Oxford, England
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7 Reviews from our TripAdvisor Community

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Showing 6: English reviews
Milton Keynes, United Kingdom
Level Contributor
207 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 8 August 2016

Called in for icecream and there were good choices of flavours. As always whatever flavour we had it was delicious. Service was very good

Helpful?
Thank JAA_MK
Worcester, United Kingdom
Level Contributor
972 reviews
418 restaurant reviews
common_n_restaurant_reviews_1bd8 285 helpful votes
4 of 5 bubbles Reviewed 7 August 2016

I had Strawberry icecream this time but no matter which flavour I choose it's allways delicious served by friendly staff

Helpful?
Thank 70ish
Oxford, United Kingdom
Level Contributor
44 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 17 June 2016

I love Thorntons for 3 reasons...personalised chocolate, chocolate fountains and in the summer, delicious icecream! Can’t go wrong 

Helpful?
Thank pippiitz
London
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 30 August 2015 via mobile

Wait staff ignored me and my son when we tried to buy ice cream. I have no idea why. I waited longer than I would have done just for me - didn't want to deprive a small boy of icecream but when they served the next person to turn up straight away we left!

Helpful?
Thank ChrisLondonNoq
Oxford, United Kingdom
Level Contributor
30 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 28 March 2015 via mobile

All I can say is nice coffee. Nice free chocolate. Nice staff. Toilets one door away from cafe . Dirty skirting boards. Food swept to edge of floor. Needs a deep clean and redecorating. Good for chocolate though. Not inviting .

Helpful?
Thank hot1967
Oxford, England
Level Contributor
50 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 17 September 2011

Service was disconnected. I mean by this that the staff member at the counter talked to another staff member behind her whilst sorting out my coffee/food request and didn't hardly engage with me at all during the point of contact. Call me 'over-sensitive', but I have become accustomed to receiving excellent attention from people working in cafes, along with friendliness... More 

Helpful?
3 Thank pedrov_dog

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Restaurant Details

Rating summary
  • Food
    5 of 5 bubbles
    Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
Cuisine
Cafe
Location and Contact Information
  • Address: Westgate Shopping Centre, Oxford, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Oxfordshire  >  Oxford

Questions & Answers

Questions? Get answers from Thorntons staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?