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The Grand Afternoon Tea

Station Rise | The Grand, York YO1 6GD, England
+44 1904 380038
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Overview
  • Excellent70%
  • Very good17%
  • Average5%
  • Poor5%
  • Terrible3%
Travellers talk about
“scones” (66 reviews)
“cake” (14 reviews)
Closed Now
All hours
CUISINES
British, Vegetarian Friendly, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Station Rise | The Grand, York YO1 6GD, England
All Details
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Reviews (271)
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1 - 10 of 270 reviews

Reviewed 3 days ago

We arrived on Saturday 14th October for afternoon tea for two. We were greeted warmly and shown to our table. After waiting 15 minutes for somebody to take our order (it was 3:30pm on a Saturday afternoon and most of the other patrons had finished...More

Thank kaz2k_Uk_8
Reviewed 6 days ago via mobile

Overall this was a nice afternoon tea within the hotel's restaurant. The sausage roll with cranberries and the scones were the highlights. Lots of sweet options so we were offered a container to take these away as we couldn't quite finish them all then and...More

Thank Sarav1991
Reviewed 1 week ago

Over 3 years ago I gave you top marks. Since then I ve partaken in lots of top afternoon teas ... a fair few in Dubai where it has to be said prices are steeper than normal in the UK but not much compared to...More

Thank ponymad
laura t, Food and Beverage Coordinator at The Grand Afternoon Tea, responded to this reviewResponded 1 week ago

Dear Ponymad, I am glad to hear you enjoyed your Afternoon Tea so much 3 years ago but I am very sorry you feel as though it is has taken a turn for the worst. We are ensuring our staff are being trained thoroughly so...More

Reviewed 1 week ago via mobile

We had the Sparkling Afternoon Tea at The Grand this week and mainly enjoyed this although a selection of finger sandwiches would have been more traditional and preferable alongside the cakes and sweet things which were very nice. Service was fairly good, the waiter was...More

Thank bobheth
laura t, Food and Beverage Coordinator at The Grand Afternoon Tea, responded to this reviewResponded 1 week ago

Dear Bobheth, I'm very happy to hear that you enjoyed your overall experience at The Grand and we hope you come back to visit us in future to see all of our positive changes. We are currently in the process of updating our Afternoon Tea...More

Reviewed 4 September 2017 via mobile

Didnt want to write this here however after contacting the hotel directley and having emails from 2 people saying they would contact me and nothing i suppose theyve already proven what my email said. I have been visiting The Grand for years, its my go...More

3  Thank Cakes4sharni
Reviewed 20 August 2017 via mobile

I wish I had taken the recent reviews into account when booking this for my Mums birthday as they are accurate. I've eaten many afternoon teas before and can honestly say this is the worst experience I've ever had for a ridiculous price. When I...More

1  Thank Emilie O
Reviewed 3 July 2017 via mobile

Had many a afternoon tea in the past few years and on paper this promised to be up there with the best ! Boy was we wrong !! The whole experience was very poor from the " travel lodge " surroundings to the " non...More

7  Thank Beanietattoo
Reviewed 2 July 2017

Oh wow. What a fabulous afternoon. We had booked for 2 pm and all of a sudden it was 4.45pm and there was still food on the stands. To absolutely fantastic staff to superb service ,to a fabulous afternoon tea. Nothing was too much trouble...More

Thank lynda34
Reviewed 27 June 2017

We had a fantastic afternoon tea at The Grand, made incredibly special by the waiter, Sahbi. He provided the most memorable and attentive service, even staying 20 minutes after he finished to ensure that our experience was amazing. He went above and beyond what we...More

Thank Emma H
Reviewed 17 June 2017

Afternoon tea completely overrated. Surrounds feels like Travel Lodge. Service tried its best but rock hard scones, half empty quiche, and sandwiches tired and inadequate are difficult to make a fuss over. On checking my receipt looks like I've been overcharged. Telephoned today to enquire,...More

1  Thank Peter I
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Questions & Answers
EileenAnnMurphy
16 November 2016|
AnswerShow all 3 answers
Response from laura t | Property representative |
Good afternoon EileenAnnMurphy, yes I can confirm we do serve our Afternoon Tea on tiered stands, it is only on rare occasions that we would use plates. thank you, Savannah Hardwick Restaurant Host
1
Vote
lambretta70
4 September 2016|
AnswerShow all 3 answers
Response from laura t | Property representative |
Hello lambretta70, Thank you for your query. I can confirm that we do allow tables to have different types of the afternoon tea; so you would be more than welcome to have the Hendricks option whilst the other member of your... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Business meetings, Kids, View, Child-friendly, Romantic, Groups, Special Occasion Dining
Open Hours
Sunday
1:00 pm - 5:00 pm
Monday
1:00 pm - 5:00 pm
Tuesday
1:00 pm - 5:00 pm
Wednesday
1:00 pm - 5:00 pm
Thursday
1:00 pm - 5:00 pm
Friday
1:00 pm - 5:00 pm
Saturday
1:00 pm - 5:00 pm
Location and Contact Information
  • Address: Station Rise | The Grand, York YO1 6GD, England (Formerly Cedar Court Grand - Afternoon Tea)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  York
  • Phone Number: +44 1904 380038
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