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Frankie & Benny's New York Italian Restaurant & Bar - Norwich

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Unit 1C Wherry Road, Norwich NR1 1WZ, England
+44 1603 617206
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379 Reviews from our TripAdvisor Community

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Showing 378: English reviews
Lowestoft, United Kingdom
1 review
Reviewed 2 days ago NEW via mobile

Today we visited Frankie & Benny's for lunch, there was 3 of us As we arrived we was greeted by a young lady who was very polite and professional. She asked if we had booked a table, we didn't but that wasn't a problem As we were seated we were offered drinks, we ordered 2 soft drink refills and a... More 

Helpful?
Thank reecedurrant
Kent, United Kingdom
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

Used my F & B app for kids eat free but not really much of a saving as lunch deals were better value (lasagne on main meal was £10 and lunch deal lasagne was £6:95 and came with chips and salad??) Food was fine, service efficient and restaurant clean and tidy. One of the more expensive family meals whilst in... More 

Helpful?
Thank Dr_Arkham
Norwich
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

We went on Wednesday as it was our late Mothers Day Meal. Was quiet in there but had a lovely evening the waitresses were very polite and helpful didn't really speak much but maybe they are advised not to speak especially if busy. The guy I guess the Manager really nice guy and helpful the meal was good my only... More 

Helpful?
Thank jane_hill3
Suffolk
Level Contributor
55 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 4 weeks ago via mobile

Slow slow service, overpriced food & apathetic staff. Lost income because there was no time for desserts or coffee having waited 70 minutes for main courses to arrive. The serving staff appeared disorganised & not focussed on their own tables but all doing a mish mash & no one taking responsibility. The food when it eventually arrived was passable but... More 

Helpful?
Thank Bemewsed2014
norwich, England
Level Contributor
59 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 4 weeks ago

First time in this restaurant, heard good things. We had booked a table about a month ago so were surprised when we got there on time, to find the table not ready. We were given a buzzer to say when it would be ready, while we waited we had a drink, bar staff very friendly. Table was booked for 7.30... More 

Helpful?
Thank dinnerladyontour
Level Contributor
23 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 20 March 2017 via mobile

Beautiful food and great atmosphere been here several times over last 2 years and never had a bad thing to say about the service or the food. Absoloutly yummmmy food!! Will be going back this Saturday! :)

Helpful?
Thank Chelsea B
KINGS LYNN NORFOLK
Level Contributor
40 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 14 March 2017

first class, lovely ambience city centrally situated. busy night and waited no more than 20 minutes surrounded by many restaurants but this tends to pull you in

Helpful?
Thank TERRIEANDSHAWN
Norfolk
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 14 March 2017 via mobile

First time we'd eaten here. Our waitress was lovely, attentive and friendly. However the food was very disappointing. All three of us had the burgers. Quite bland and tasteless. Definitely not worth the money. Very overpriced for what you get. £12.45 way too much for what we had. Won't be returning.

Helpful?
Thank GISELENorfolk
Llandudno, United Kingdom
Level Contributor
23 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 13 March 2017

Great for unlimited tea/coffee. Breakfast not as in New York, underdone bacon, food served was warm not hot, very oily, edible.

Helpful?
Thank LauraDoo
Norwich, United Kingdom
Level Contributor
39 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 12 March 2017 via mobile

I've visited this restaurant on a number of occasions and have never experienced any problems until recently. Me and my friend decided to go out for a catch up over a meal and chose Frankie and Bennys because we both have had good experiences from there before. We walked in and there were only four tables that were full, we... More 

Helpful?
Thank wright2hills

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Average prices
USD 37 - USD 37
Cuisine
Italian, American, Pizza, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Breakfast, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Child-friendly
Location and Contact Information
  • Address: Unit 1C Wherry Road, Norwich NR1 1WZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 1603 617206

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar - Norwich and other visitors
1 question
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Gorleston-on-Sea, null, United Kingdom
over a year ago

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Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Norwich staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?