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Big Easy - Chelsea

) #1,204 of 18,120 Restaurants in London $$ - $$$ American, , Seafood
332-334 Kings Road, London SW3 5UR, England
+44 20 7352 4071
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Overview
  • Excellent44%
  • Very good33%
  • Average11%
  • Poor7%
  • Terrible5%
Travellers talk about
“ribs” (318 reviews)
“lobster” (473 reviews)
“chicken” (127 reviews)
Closed Now
All hours
CUISINES
American, Bar, Seafood, Barbecue, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
332-334 Kings Road, London SW3 5UR, England
Write a Review
Reviews (1,694)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 1,573 reviews

Reviewed 1 week ago

The ambience of The Big Easy is it's defining quality. Live music and the decor make it special and set it apart from other restaurants. I've been a few times before and the food is always incredible - I had the shrimp with garlic mayo...More

Thank Mila M
Reviewed 1 week ago via mobile

Had heard a lot about this place and ended up visiting with work for a long lunch. Food was nice but couldn't see what all the fuss was about, lots of hear types of restaurants around now.More

Thank momayet
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this reviewResponded 1 week ago

Dear momayet Thank you for taking the time to write a review about our restaurant. We are sorry to hear that your experience did not meet your expectations. We are serious about taking our customer comments on board and want to address the concerns you've...More

Reviewed 1 week ago via mobile

Nice for big parties. Lobster was over cooked. One of our party ordered ribs - Chicken meal with continuous drinks..alcoholic drink barely had any alcohol..and they asked him once if he wanted another drink..bit of a scam.More

Thank JJWIN_13
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this reviewResponded 1 week ago

Dear JJWIN_13 Thank you for taking the time to write a review about our restaurant. We are sorry to hear that your experience did not meet your expectations. We are serious about taking our customer comments on board and want to address the concerns you've...More

Reviewed 1 week ago

Stepped in this well known restaurant on Kings Road yesterday evening with a group of friends. They were very kind as were able to accommodate the 9 of us at a fun table downstairs right in front of the band (maybe too close) - without...More

Thank Nicoleptt
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this reviewResponded 1 week ago

Dear Nicoleptt Thank you for taking the time to write a review about our restaurant. We are sorry to hear that your experience did not meet your expectations. We are serious about taking our customer comments on board and want to address the concerns you've...More

Reviewed 2 weeks ago via mobile

I like the idea of this place but it's been hit and miss in recent visits. You think a relaxed, genuine American style lobster and ribs shack can't go too wrong but it can. The ribs are great, let's get that in record, here's the...More

Thank nick_mccarthy
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this reviewResponded 1 week ago

Dear nick_mccarhty Thank you for taking the time to write a review about our restaurant. We are sorry to hear that your experience did not meet your expectations. We are serious about taking our customer comments on board and want to address the concerns you've...More

Reviewed 2 weeks ago via mobile

Very busy place. Great live music on the night we were there. Ribs and sauce were very good. Steak was good. Tables are very close together which is a little off putting but is fine with all the background noise. Will go again when in...More

Thank Garry R
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this reviewResponded 1 week ago

Dear Garry R Thank you for taking the time to review Big Easy. We are glad you enjoyed your last visit. We have live music every night from 8:30pm so be sure to book your table around that time to get the real American feel....More

Reviewed 2 weeks ago

A lovely meal with family. The lobster was delicious, I had the lobster roll & it was heavenly, light delicious toasted brioche roll full of lobster meat lighted wrapped in a creamy sauce . I chose the roll because it was a very hot evening...More

Thank lovetheunexpected
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this reviewResponded 2 weeks ago

Dear lovetheunexpected Thank you for taking the time to review Big Easy. We are glad you enjoyed your last visit and look forward to welcoming you back again soon. The Management Team

Reviewed 2 weeks ago via mobile

We came and shared a big tray of lobster and squid- it was delicious. The service wasn't too amazing though but I guess that's because it was busy. Keen to try covent garden location.

Thank Amanda C
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this reviewResponded 2 weeks ago

Dear Amanda C Thank you for taking the time to review Big Easy. We are happy to hear you enjoyed your food. We will address your issues straight away. The Management Team

Reviewed 2 weeks ago via mobile

I'm not the sort to be silly but, If you like Ribs then there is nowhere else to go other than The Big Easy. We go to the Chelsea branch (and have for years) and, although it's cramped, the simple fact is that these are...More

Thank jeremyrother
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this reviewResponded 2 weeks ago

Dear jeremyrother Thank you for taking the time to review Big Easy. I have I agree the ribs and shrimp is a great combo, we thank you for your loyalty and look forward to seeing you again soon. The Management Team

Reviewed 2 weeks ago

I have been to the Big Easy Kings Rd a few times before and had a great time. This time however, I had the misfortune of dealing with the single most offensive and incompetent manager I have ever met. I see from previous reviews that...More

Thank cammnz
BigEasy-Chelsea, Manager at Big Easy - Chelsea, responded to this reviewResponded 2 weeks ago

Dear Cammz Thank you for taking the time to review Big Easy. I Am saddend to hear your last experience was not up to our usual standards. We would like to gather some more information so please email us on m.knight@bigeasy.co.uk and James@bigeasy.co.uk. The Management...More

Nearby
Chelsea
Wealth courses through The King's Road, Chelsea's
upmarket artery of West London life packed with shops,
eateries and glitzy nightspots. For people-watching at
its best and luxury retail therapy that's largely
unrivalled, this area cannot be missed. But if this
showy street starts to overwhelm or a moment of price
tag shock sends you reeling, a quick detour down
pretty much any of many King's Road veins will reveal
...More
Nearby Restaurants
Beaufort House Chelsea
286 reviews
.16 km away
Bluebird Chelsea
1,506 reviews
.10 km away
Gastrovino and Bar8
110 reviews
.16 km away
Nearby Attractions
Carlyle's House
73 reviews
.32 km away
Bluebird-The King's Road Gastrodrome
57 reviews
.13 km away
Chelsea Old Church
11 reviews
.24 km away
Chelsea Sports Centre
7 reviews
.53 km away
Questions & AnswersAsk a question
Karen R
Are tiny dogs allowed
14 April 2017|
Answer Show all 6 answers
Response from zuliabagnina | Reviewed this property |
no
0
Votes
Google Translation
Msfresh
Hello trying to plan ahead for Thanksgiving 2016, all our other American dining choices have menus up! When will Thanksgiving menu be posted on website? Thanks in advance
3 October 2016|
Answer Show all 6 answers
Response from Jess B | Reviewed this property |
Sorry, forgot to mention that you have to call to book as you cannot book online apparently. I spoke to a guy called Tom. :)
1
Vote
Nick R
Do you need to book in advance?
3 August 2015|
Answer Show all 10 answers
Response from Big Easy R | Property representative |
Hi Nick We do keep some tables available for walk-ins but we advise to book as we get very busy especially in the evenings. Please contact our reservations team on 020 3728 4888 and they will be delighted to help you with... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 41 - USD 51
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar
Dining Style
Casual Dining
Good for
Groups, Kids, Special Occasion Dining, Bar Scene, Child-friendly
Open Hours
Sunday
12:00 - 22:30
Monday
12:00 - 23:00
Tuesday
12:00 - 23:00
Wednesday
12:00 - 23:00
Thursday
12:00 - 23:00
Friday
12:00 - 00:00
Saturday
12:00 - 00:00
Location and Contact Information
  • Address: 332-334 Kings Road, London SW3 5UR, England
    (Paultons Square)
  • Public Transportation: Bus 11, 19 and 22. 20 minute walk from Sloane Square and South Kensington Underground Stations
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Chelsea
  • Neighbourhood: Chelsea
  • Phone Number: +44 20 7352 4071
  • E-mail
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