Galvin at Windows

Galvin at Windows - CLOSED

Name: Galvin at Windows
Uploaded: 2023-08-20T18:48:25.109Z
Duration: PT32.034S
Description: An irresistible offer to enrapture the palate and senses - welcome to Galvin at Windows. With breathtaking 360-degree panoramas, savour the most gratifying highlights of seasonal gastronomy expertly prepared by Head Chef Marc Hardiman and his trusted professional team. The highest point of London Hilton on Park Lane providing the most exquisite backdrop for fine dining and all special occasions.

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Review

(3,968 reviews)

French, International, $$$$

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Galvin at Windows

Review

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+44 20 7208 4021Improve this listing

About

Travellers' Choice

2024

An irresistible offer to enrapture the palate and senses - welcome to Galvin at Windows. With breathtaking 360-degree panoramas, savour the most gratifying highlights of seasonal gastronomy expertly prepared by Head Chef Marc Hardiman and his trusted professional team. The highest point of London Hilton on Park Lane providing the most exquisite backdrop for fine dining and all special occasions.

Features

CUISINES

French, International, British

Meal types

Lunch, Dinner, Drinks

PRICE

$$$$

FEATURES

American Express

Free Wifi

Full Bar

Highchairs Available

Mastercard

Reservations

Seating

Serves Alcohol

Visa

Wheelchair Accessible

Wine and Beer

Location

22 Park Lane 28th Floor, London W1K 1BE England

Mayfair

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4.4

(3,968)

Excellent

2,587

Good

842

Average

300

Poor

147

Terrible

Bec W

Dursley143 contributions

Birthday treat

Feb 2023 • couples

Booked this amazing restaurant for my birthday after seeing the excellent Trip Advisor reviews. We were not staying at the Hilton but the restaurant is open to non-residents, go to the lift bank in the main reception of the hotel and select the restaurant. We decided to eat food from the set menu, which was exceptional value at £42 for 3 courses. You are also presented with canapés and delicious fresh soda bread. We were served by the very attentive Andrea K and Tomas, who were very knowledgeable about the menu and wine list. Starters: Devon white chicken & leek terrine, truffle & hazelnut dressing and house cured var salmon with pickled vegetable (carrot & brocoli) Mains: Hake with clams and smoked buttermilk and deica pumpkin risotto and toasted seeds (I chose not to have the blue cheese crumbled on top as I don't eat blue cheese) We also had sides of pommel purse and cauliflower cheese (the best we've both ever tasted of each) Dessert: chocolate choux bun with banana custard filling and salted caramel I would highly recommend this restaurant - the service, the food and the views were all amazing (we dined at night so had the London skyline in the dark) Apologies if I've not mentioned all staff who looked after us, but you all did a great job

Written 23 February 2023

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

London Hilton on Park lane

Hello Thank you for taking the time to write a review. Rest assured we will passed on to the team. We are looking forward to welcoming you again soon. Kind regards Galvin at Windows

Written 18 May 2023

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

mfranks911

Edgware1067 contributions

Excellent Taste of Summer Menu

July 2022 • none

We are regular Galvin clients but it has been some time since we visited Windows. Catch the lift to the 28th floor of the Hilton Park Lane and an excellent vista of London opens up below you. The dining room is airy and comfortable and as well as the A La Carte and set lunch menu a "Taste of Summer" menu of four courses for £49.00 represents excellent value for money. The four courses were tomato, salmon, lamb and strawberry and cream. Lovely presentation with fresh flavours. The wine list is a little more expensive than other Galvin restaurants, probably because of higher overheads but our bottle of Vivanco Rioja Rose was a very good match with all the food. Coffee was served in the adjacent lounge which affords a further view. Staff were all extremely friendly, ably led by Antonino and we will certainly not wait so long to go back next time!

Written 23 July 2022

London Hilton on Park lane

Hello mfranks911, We are glad to hear you enjoyed our Taste of Summer menu. Thank you so much for taking the time to share your experience. We look forward to seen you soon Kind Regard, Galvin at Windows

Written 11 May 2023

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TimCa

Aberdeen12 contributions

An amazing night celebrating the wedding of Kristine and Ian, thank you!

Feb 2024 • friends

What an exceptional evening. We were in to celebrate our friends wedding, and were served initially canapé in the bar. Along with a lot of champagne it has to be said. Then, a seven course tasting menu paired with wine, which was truly a culinary eating experience beyond anything i have been privileged to experience previously. I’m a seasoned international traveller and foodie, this was one beyond anything before. Thank you to the chef team for the food, but even more to the front of house team for looking after me and my wife so well. I’m sorry I didn’t get names, but to be honest I spoke of interacted with several staff members and everyone was smiling, polite, attentive and could help. Overall five stars simply isn’t enough

Written 25 February 2024

London Hilton on Park lane

Hello,Camper54143467043 Thank you for sharing your wonderful experience celebrating Kristine and Ian's wedding! We're thrilled to hear that you had such an exceptional evening with us. It's fantastic that you enjoyed the canapés and champagne in the bar, followed by a seven-course tasting menu paired with wine – what a culinary delight! We're honored to have provided you with a dining experience beyond your expectations, especially as a seasoned international traveler and foodie. We'll be sure to pass along your appreciation to our chef team for the amazing food and to our front-of-house team for their outstanding service. It's heartwarming to know that everyone you interacted with was smiling, polite, attentive, and helpful. Your kind words mean the world to us, and we truly appreciate your support. We hope to have the pleasure of welcoming you and your wife back for more memorable moments in the future! Warm regards. Galvin at Windows

Written 29 February 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tom R

7 contributions

Galvin at Windows is Dishonourable

Mar 2024 • family

Booking was made in January two months in advance. At time of booking was made clear this was for a 50th birthday, even though it coincided with Mothers Day. Galvin at Windows were happy to accept the booking. After a month, Galvin at Windows, made contact to say that because it was Mothers Day they would be charging an extra £20 per head for a special menu (even though from the information made available it was just the normal menu) plus an additional £20 per head on top for the previously accepted window seat booking. At a simple level that's simple price gouging, which unfortunately might be expected from some lower class London restaurants for special occasion dates. But having accepted the original booking it's just unacceptable and dishonourable behaviour for a supposed fine dining restaurant.

Written 11 March 2024

Alex B

1 contribution

Very disappointing experience with appalling service

Nov 2023 • friends

I have had various meals over the years at the restaurant together with a visit to the Sky Bar and previously they have been very enjoyable special occasions ( 21st birthday, Masters celebration). However this dinner for 8 of us to celebrate a colleague's retirement was the diametric opposite with appalling service throughout both in the bar beforehand and the restaurant afterwards. This was despite the fact that both the bar and the restaurant were half-empty and there were plenty of staff on hand. To give just a couple of examples; the drinks orders at the bar were 'lost' and when the drinks were finally ready they were left on the bar to be delivered. My colleague had to walk to the bar three times to get what we wanted. We just about got our drinks in with an hour at the bar. At the restaurant the trend continued, the drinks order arrived very late and again was not correct. The orders for coffee and desserts were similarly mixed up. All in all it was very unprofessional throughout the evening with a complete mix of staff not knowing what was going on. In summary massively disappointing.

Written 5 December 2023

London Hilton on Park lane

Dear S8162NOalexb Thanks for choosing to visit us and taking the time to share your feedback. We are sorry to hear that your experience at Galvin at Windows and 10Degrees Sky Bar wasn’t as you expected. We are glad you appreciated our service and we’ll pass on your words to the team. We hope you’ll give us another chance and visit us again in the future. Kind regards, Galvin at Windows

Written 6 December 2023

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michael H

Uckfield32 contributions

A little disappointed

Mar 2023 • none

We have just had a meal at galvins at windows with our friends and were a little disappointed with our overall experience. We had booked a 3 course meal with half a bottle of wine per couple for £58 however this was not on the menu we were given and the server did not know about the offer so had to speak to a colleague who offered us either a bottle of red or a bottle of white rather than asking if we would prefer a half bottle of red and a half bottle of white . The food was a good standard and presented well, however when you are paying £58 for a three course meal it is very annoying to have to pay £8 extra for any extras eg a tiny portion of veg or mashed potato !!!!! On our last two occasions we dined at windows Fred Sirieix was the Maitre d and he would always make a point of speaking with all his guests , we didn’t meet the maitre d on this occasion until we were leaving and he apologised that he didn’t have the time to come and speak with us which I find very disappointing. On previous visits, at the end of the meal we were given a jar of marshmallows with the bill , when we asked why they had been stopped our server Livia explained that it was due to COVID which I completely understand however an individually wrapped chocolate or mint would have been a lovely touch at the end of the meal . Another lovely extra they used to offer was a postcard to complete and they would send, but yet another nicety which has been dropped! Come on Galvins, you you could do a lot lot better for what you’re charging and maybe employ some staff who are more people friendly!

Written 9 March 2023

Nicholas M

6 contributions

Abusive policy

Mar 2023 • couples

This restaurant rates itself so highly that there is a cancellation charge of £25 per person. Imagine our shock therefore when we arrived on a cold wet day for lunch to find that the hotel is being renovated. The entrance was most unimpressive, but worse was to come. The heating had broken down and we had to sit with cold air coming from the ventilation. A miserable experience, which the engineers were unable to fix in time. No discount was offered in compensation. Altogether a ruined day.

Written 8 March 2023

rikster

London25 contributions

Below average birthday dinner

July 2022 • family

We booked this for my family to celebrate my wife's birthday having been to another Galvin restaurant which was outstanding we had similar expectations. With the main attraction being the view I do not know why we were seated next to a faulty window that has water inside blocking the view when there were many empty tables which were apparently booked with better views yet empty. The waiter asked us if we wanted extra bread whilst waiting for mains which never arrived and the Caesar salad with the vegetarian main course had fish which was awkward. Complimentary samples were a nice gesture but kids didn't like them at all. Positive is lots of waiters but we're mainly in groups in deep conversations between themelves but attentive at other times. Food was definitely good but just didn't feel like we were welcome especially being seated next to a faulty window when lots of other mainly empty but booked tables felt like a message from the staff.

Written 23 July 2022

Paul C

13 contributions

Nice place and service but poor cooking

Jan 2024 • solo

A comfortable restaurant a calm ambiance and nice views over Hyde Park. Attentive service .Sadly the cooking is disappointing and not Michelin Star level .Often dishes arrived too cold and were overcomplicated with a series of unpleasant sources or jus destroying any flavour of the produce. I was eating solo on this trip and had 3 courses plus a modest bottle of red wine priced at 80 GBP and still walked out with a bill for 220 GBP . Fortunately next night I had a far superior meal at The Atelier Joel Robuchon on Clarges St. for less money.

Written 2 February 2024

London Hilton on Park lane

Hello pacxk8 Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the ambiance, views, and attentive service during your visit.We're sorry to hear the cooking didn't meet your expectations. We appreciate your comments and will use them to improve. We hope to have the opportunity to better serve you in the future. Kind Regards, Galvin at Windows

Written 6 February 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sam131073

Bawtry21 contributions

Highly recommend

Feb 2024 • business

Just fantastic. We had the taster menu and despite some of the large group having special dietary requirements they made this work. They adapted each course perfectly so we could enjoy the same as our colleagues. Service was impeccable. Would highly recommend.

Written 3 February 2024

London Hilton on Park lane

Dear Sam131073 Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with us. It's great to know that our team was able to accommodate your dietary requirements seamlessly and ensure everyone could enjoy the taster menu together. We pride ourselves on providing impeccable service, so it's rewarding to receive your recommendation. We hope to welcome you back soon for another delightful dining experience! Kind Regards, Galvin at Windows

Written 6 February 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Noah B

1 contribution

Dec 2023 • couples

to end our 3 day trip we wanted to eat at galvin at the windows because we had heard a lot about it and had read that it even operated from a 1 star michellin, once we arrived we were nicely led to a table where we had a bit of a view over the city, we took the vegetarian 5-course menu twice. mocktails were okay, furthermore they forgot our drinks for 20 minutes and we had a course without drinks, we even needed to pour the water ourselfs because nobody saw that the glasses were empty 3 people passed by. the plates were put on the table while the table was not complete so it was laying there a couple min, throughout the 5 course menu they only asked for the 2nd dish if the food was to our liking, the jackets were simply pushed into our hands without letting us put them on. the food was good but not great, the dessert was definitely worth it. Too bad we expected more from a company like Galvin.

Written 8 December 2023

London Hilton on Park lane

Dear noahbP751LA Thank you for sharing your experience at Galvin at the Windows. We apologize for the service lapses you encountered, and we appreciate your feedback. We'll address these concerns internally to improve. While we're glad you enjoyed the dessert, we're sorry the overall experience didn't meet your expectations. We hope you'll consider giving us another chance to provide a more satisfying dining experience. Best regards, Galvin at Windows

Written 23 January 2024

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anita C

4 contributions

Birthday dinner and celebration

Oct 2022 • couples

From the moment we stepped into Galvin‘s we felt taken care of. From our online reservation the waiters knew about gluten and soy intolerances and made sure to check with us before taking our orders. Everything went so smoothly! The excellent service almost outshined the delicious food. It was hard to pick a favorite as every course proved more extravagant than the last. Incredible flavors and beautiful arrangement. We had the 7 course Tasting Menu and enjoyed every bite until the second desert. My partner even got a birthday candle and cake. Some of the wine pairing were not so much to our tasting, but we are not regular wine drinkers… I recommend this for any special occasion and celebration. Amazing Ambiente and views of London skyline. Tipp: Pay attention to their special butter knives ;)

Written 6 November 2022

London Hilton on Park lane

Hello Thank you for taking the time to write a review. Rest assured we will passed on to the team. We are looking forward to welcoming you again soon. Kind regards Galvin at Windows

Written 18 May 2023

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

robertjamessaunders

London195 contributions

Perfect for an anniversary dinner

Aug 2022 • none

The last time we had been here was in the middle of a massive snowstorm on an evening when almost every other table had bailed out and we were treated wonderfully, we assumed because we were about the only guests left. This time the place was packed and we were treated...wonderfully. So either it's something about us or, more likely, it's something about the team at Galvin @ Windows. We went for dinner on our wedding anniversary and had the no-choice Taste of Summer menu (4 courses for £49). Canapes were tiny parmesan doughnuts and smoked salmon cigars. Highly-flavoured cured salmon came with cauliflower, horseradish, caviar and a ponzu dressing. The excellent lamb course came as a cake of shredded shoulder and slices of loin, both tasty and tender, with celeriac two ways and a laverbread gravy. Strawberries and verbana came with strawberry sorbet and olive oil cake. Everything was light, perfectly cooked and beautifully presented. We drank a glass of champagne and a glass of an 'orange' wine from Puglia, then a Pio Cesare Dolcetto that went with both the salmon and the lamb, and finally Pio Cesare Moscato (on the house) with the strawberries. Service was excellent throughout, from the lady running the cloakroom to the General Manager. Particularly good wine service came from Davide, a sommelier I was astonished to learn had only joined the day before - the knowledge of the list he had gained in 36 hours was impressive. A lovely place. The only flaw was an obnoxious and overserved guest holding forth at the top of his voice to a rather embarrassed table of his subordinates, but that was hardly the staff's fault and they quietly moved one or two tables (including ours) to get people away from him.

Written 6 August 2022

London Hilton on Park lane

Hi Robert, thanks for visiting and taking the time to leave such detailed review. We're delighted to hear you chose us to celebrate this special occasion. We hope to welcome you again very soon. Kind regards, Galvin at Windows

Written 12 May 2023

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vivienne24

2 contributions

Great view, terrible food

May 2023 • friends

Very disappointed and annoyed if I’m being totally honest with the food, the other aspects of Galvin were great including the staff and environment however the food was well below what it should have been, we left some courses of our tasting menu and I also had to send back my chicken as there was a hair on it. The chicken that came back was also dry so I do wonder if it has just been reheated in the kitchen. The aesthetic of the food was lovely but the taste was not there. The bill came to about £700 for 3 of us and we left with a very bitter taste in our mouth.

Written 11 May 2023

Luigi Conte

2 contributions

High frequency experiences.

Feb 2023 • couples

This monday my girlfriend and me organized a dinner experience for our short holiday in London and despite the important influx of guests everything was impeccable. For the location, everyone can only be enraptured both by the structure of the restaurant and by the breathtaking panorama offers to guests. Congratulations to all the staff, the engine of this reality. Attentive and warm welcome, from the courses created and elaborated by the kitchen staff to their service by the dining room team everything excellent. Manager Enrico (the number 10 who everyone would like to have), delighted us with his professionalism and cordiality, he recommended us excellent courses sensationally combined with wines by sommelier Giuseppe... all orchestrated by the direction of the manager Antonino. Really excited to share our experience, to have to try to achieve. Soon

Written 4 March 2023

London Hilton on Park lane

Hello Thank you for taking the time to write a review. Rest assured we will passed on to the team. We are looking forward to welcoming you again soon. Kind regards Galvin at Windows

Written 18 May 2023

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.