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The Phoenix

#2,896 of 18,164 Restaurants in London}
$$ - $$$, British,
14 Palace Street | Victoria, London SW1E 5JA, England
+44 20 7828 8136
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Neighbourhoods
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Overview
  • Excellent25%
  • Very good46%
  • Average15%
  • Poor9%
  • Terrible5%
Travellers talk about
“fish and chips” (35 reviews)
“sausage roll” (3 reviews)
“burger” (18 reviews)
Closed Now
All hours
CUISINES
Bar, British, Pub, Gastropub, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
14 Palace Street | Victoria, London SW1E 5JA, England
All Details
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Reviews (312)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 274 reviews

Reviewed 1 week ago via mobile

It all started really well - I was led to the dining area and the lady asked if I would like a drink so I ordered whilst my friend was on her way. She got to the pub about 5 minutes after I did and...More

Thank Gabrielamcfok
Reviewed 2 weeks ago

Seems to be popular with the locals for an after work hang out. We joined the fun, great food and drinks with great service. Our first night in London we did the fish and chips and both thought it was the best we had on...More

Thank JIM B
ThePhoenixVic, Sales and Marketing Co-ordinator at The Phoenix, responded to this reviewResponded 1 week ago

Hello Jim Thank you for taking the time to write us a review. We are very happy that you enjoyed your time with us and of course the Fish and Chips. Hopefully we will see you again on your next trip. Best wishes, Sonja The...More

Reviewed 3 weeks ago

This is definitely a place for the locals. We went about 7:30 and the place was packed with professionals having a drink together after work. It was close to our hotel and recommended by our concierge. I had a shrimp and salmon pie and my...More

Thank mbaarsch
ThePhoenixVic, Sales and Marketing Co-ordinator at The Phoenix, responded to this reviewResponded 3 weeks ago

Hello. Thank you very much for taking the time to write this review. We are very pleased to hear that you enjoyed your dinner with us and even came back for more. Hopefully we will see you again next time you are in town. Sonja

Reviewed 3 weeks ago

We were staying down the road and stopped in The Phoenix one night. We had a local craft beer, Camden Town Brewery. The bartenders were friendly and helpful. The beer was good. All we wanted.More

Thank NewEnglandtravelers
ThePhoenixVic, Sales and Marketing Co-ordinator at The Phoenix, responded to this reviewResponded 3 weeks ago

Hello. Thank you very much for taking the time to write us a review. We are glad to hear that you enjoyed your pint with us. We are looking forward to welcoming you again next time you are in town. Best wishes Sonja The Phoenix...More

Reviewed 4 weeks ago via mobile

In Victoria looking for a non chain (Nando's, giraffe etc) place for an outside space, quick drink and eats. Came across this place. Looking good, presentation nice. At the bar I ordered a beer and a latte. Confusing followed! The barman had no idea what...More

Thank copping719
Reviewed 9 September 2017 via mobile

We have been to this place on many occasions and bar snacks were brilliant just the ticket a nice lager and a sausage roll. Our offering on this occasion was awful the alcohol was the same however the food and ambience has gone somewhere else....More

Thank Surreysurfers
ThePhoenixVic, Manager at The Phoenix, responded to this reviewResponded 4 weeks ago

Dear Sir, Thanks for taking the time to write a review. I am very sorry to hear that you felt the bar snacks were not as good as on previous visits. I will ensure the kitchen have been made aware of your comments and are...More

Reviewed 28 August 2017

We had dinner here one night and enjoyed it very much. The wait staff was good and so was the food. We were given a sample of a couple of beers before ordering so we picked the one we liked best.

Thank Elaine T
ThePhoenixVic, Sales and Marketing Co-ordinator at The Phoenix, responded to this reviewResponded 29 August 2017

Hello Elaine. Thank you very much for your review. We are very happy to hear that you enjoyed your dinner with us and beer. We do hope to see you again during your next visit. Best wishes, Sonja

Reviewed 28 August 2017 via mobile

Popped in for lunch before matinee at theatre. Worth just walking away from the rubbish on offer at Victoria station. Nice food, bangers and mash, great tasty burgers and a really lovely chicken and avocado salad. Nice setting and price wise, not high end and...More

Thank Caroline C
ThePhoenixVic, Sales and Marketing Co-ordinator at The Phoenix, responded to this reviewResponded 29 August 2017

Hello Caroline Thank you for taking your time writing us a review. Glad to hear that you had a nice dinner with us. We are very much looking forward to seeing you again before your next theater visit. Best wishes, Sonja

Reviewed 22 August 2017

We went here for a traditional English breakfast. The only two items on the menu were that and a vegetarian English breakfast. It was delicious and not crowded or noisy at all. A truly lovely way to spend a morning, sipping coffee by the window...More

Thank AmeliaChristine
ThePhoenixVic, Sales and Marketing Co-ordinator at The Phoenix, responded to this reviewResponded 23 August 2017

Hello AmeliaChristine. Thank you for taking the time to write your lovely review. We are very glad to hear that you had a great morning with us and enjoyed our breakfast while watching the world go by. Hopefully we'll see you again soon. Best wishes,...More

Reviewed 22 August 2017

We needed a place to duck out of the rain on a wet afternoon in London. The Phoenix was the perfect place. We ordered 4 pots of Early Grey tea, and it was delicious. The staff was helpful, but they didn't need to do much...More

Thank markwake717
ThePhoenixVic, Sales and Marketing Co-ordinator at The Phoenix, responded to this reviewResponded 23 August 2017

Hello Mark. Thank you for taking your time to write your review for us. We are glad to hear we were there in time for you to duck out of the London afternoon rain and get up warmed up with some nice cuppa. Hopefully we'll...More

Nearby
Westminster
If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
start. The ornate Houses of Parliament and Westminster
Abbey sit adjacent at a corner of Parliament Square,
and a short stroll along The Mall leads to Buckingham
Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
...More
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Questions & Answers
5rubyredh
3 July 2016|
AnswerShow all 4 answers
Response from al g | Reviewed this property |
it's definitely a time thing as another reviewer stated. we went for dinner during the week after work. it was extremely crowded and not a "kid friendly" crowd -- mostly people munching on appetizers and enjoying a drink or... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 19 - USD 40
Cuisine
Bar, British, Pub, Gastropub, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Drinks
Restaurant features
Outdoor Seating, Highchairs Available, Reservations, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Bar Scene, Local cuisine, Groups
Open Hours
Sunday
12:00 pm - 10:30 pm
Monday
11:00 am - 11:30 pm
Tuesday
11:00 am - 11:30 pm
Wednesday
11:00 am - 11:30 pm
Thursday
11:00 am - 11:30 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am
Location and Contact Information
  • Address: 14 Palace Street | Victoria, London SW1E 5JA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Westminster
  • Neighbourhood: Westminster
  • Phone Number: +44 20 7828 8136
  • E-mail
Description
Whether you've just popped in to see the Queen but didn't fancy staying for tea, are catching a show at the theatre next door or just feel like lingering over a pint before facing the hustle and bustle of Victoria, we have the perfect place for you. The Phoenix, just 5 minutes from Victoria Station, is alive in the week with office workers and on the weekend the hubbub comes from the tourists popping into Buckingham Palace. Our menu showcases the fresh seasonal ingredients whilst reminding all how good traditional British food can be. The large bar is a mix and match of tables, armchairs, with space at the bar for those wanting to sample the real ales or a fine fine glass of wine. The Upstairs Bar is ideal for meetings, dinners, drinks and more. Out the back is the garden delightful for a light lunch or after work libation. The Royal Family have a delightful local.
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