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The Cross Keys

#699 of 17,948 Restaurants in London
Certificate of Excellence
$$ - $$$
Bar, British, Pub, Gastropub
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57 Black Lion Lane, London W6 9BG, England
+44 20 8748 3541
Website
Today
12:00 - 00:00
Closed now
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Hours:
Sun 12:00 - 22:30
Mon - Thu 12:00 - 23:00
Fri - Sat 12:00 - 00:00
More Info
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138 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 13 March 2017 via mobile

Attended a family 90th Birthday party here, lovely Sunday lunch and great private area "The Barn". Staff were friendly and professional, catering for 20+ was good.

Helpful?
1 Thank Steve P
CrossKeys57, General Manager at The Cross Keys, responded to this review

Hi Steve Thank you for your great review. I'm really pleased to hear you all enjoyed the birthday celebrations. We look forward to seeing you again soon Cheers Tim More 

Newcastle upon Tyne, United Kingdom
Level Contributor
15 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 9 February 2017 via mobile

Found the Cross Keys on your app and walked the short distance from my hotel. The pub had a nice traditional feel and after walking through the bar area easily found a table in the dining area. The staff we're really friendly and helpful and the hearty British food was nicely cooked and presented. My pint of London Pride wasn't... More 

Helpful?
1 Thank UKShirl
CrossKeys57, General Manager at The Cross Keys, responded to this review

Hiya Thank you so much for the review. I'm glad you liked the ambience and food however I'm saddened to hear your Pride wasn't up to standard on your visit. As a Fullers master cellarman I pride myself on my....Pride and I apologise that yours was anything but perfect. I'm not certain if you told the staff on duty but... More 

Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 February 2017 via mobile

We followed trip advisors advice and as we're staying around the corner and had a couple of hours to kill went in search of a cosy pub for a couple of pints. Wow wow wow ! What a gorgeous place ! So warm and inviting and the ambience was incredible. There were lit candles on the tables and an open... More 

Helpful?
1 Thank Lisa M
CrossKeys57, General Manager at The Cross Keys, responded to this review

Hi Lisa Thank you so much for the great review and I'm so sorry I didn't finish making the Scotch eggs in time. They are very popular and keeping up with demand is almost a full time job! Next time you're down this way call and I'll make sure I have a fresh one for you to try. I'm really... More 

Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 31 January 2017 via mobile

Walking into this place I felt a little awkward and not right. A couple of customers seemed a bit ladish and overbearing, however, the bar staff were in full control of them and I felt more comfortable for this. The staff were instantly welcoming and endearing, striking conversation and making us feel at 'home'. Beer was great, pub was clean... More 

Helpful?
1 Thank Richard F
CrossKeys57, General Manager at The Cross Keys, responded to this review

Hi Richard Wow what a wonderful review! I'm so glad you decided to stick with us after your shaky start. Our locals all have hearts of gold and really wouldn't hurt a fly. Thank you for recognising my staff, I really am blessed to have such a great group of people working for me. Hope to see you again soon... More 

Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 30 January 2017

always enjoy a visit to this great local pub whenever we are in london nice guiness wine and their lovely scotch eggs.

Helpful?
1 Thank peggywilliams44
CrossKeys57, General Manager at The Cross Keys, responded to this review

Hi Peggy Thanks for dropping in and for the great review. We do pride ourselves on those Scotch eggs Cheers Tim More 

Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 22 January 2017 via mobile

Myself and a friend ventured in for a beer on a Saturday evening after a curry. Really enjoyed the traditional friendly pub culture here! There were darts being played, people reading books and the paper and lots of people conversing with strangers over a beer or two. Really enjoyable pint! Will go back again.

Helpful?
Thank Lawrence S
CrossKeys57, General Manager at The Cross Keys, responded to this review

Hi Lawrence Thank you so much for taking the time to write such a great review. Next time you're in the area make sure you bring your darts :) See you again soon Tim More 

London, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
Reviewed 9 January 2017

I stumbled on this pub accidentally after doing the Thames Walk for many years, I fell in love! I then spent the next six months commuting to this pub religiously all the way from Reading, it became my "unlocal local". I have never come across so a great pub with so many lovely people, or such a welcoming, friendly atmosphere.... More 

Helpful?
Thank zoebays
CrossKeys57, General Manager at The Cross Keys, responded to this review

Hahahaha Reading to Hammersmith is quite a trek so I can see why you moved! Thank you so very much for this wonderful review. As you say the Keys is such a nice place because of lovely people that frequent it. Great to have you as a member of this auspicious group ;) Cheers Tim More 

London, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 8 January 2017 via mobile

Perfect place for food and / drinks with family or just as a couple. Lovely, helpful staff and great helpful regulars. Great patio garden for the summer. Highly recommended.

Helpful?
Thank U S
CrossKeys57, General Manager at The Cross Keys, responded to this review

Thank you for your lovely review. We've not had chance to use the garden much recently but summer is soooo nearly here! Hope to see you before then though Tim More 

London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 5 January 2017 via mobile

I'm a regular but I want to say that this is a great little local boozer....(ok, it's my local & I know most of the regulars & staff who frequent & work here). However, I came in on Bank Holiday Monday at around 7pm & was recommended to have the special of the day which was Lasagne. My partner had... More 

Helpful?
4 Thank Wendy H
CrossKeys57, General Manager at The Cross Keys, responded to this review

Hi Wendy Glad you liked the Lasagne. Kris was over the moon when you stopped him in the street to tell him so. See you and Gary soon Tim More 

1 review
Reviewed 3 January 2017

Second time which our team have returned to The Cross Keys for our christmas party and again it was such a great night! ALL the staff were accommodating to every need and made us feel very welcome and comfortable throughout the night! We can't wait to go back for our third year!

Helpful?
Thank Jessica E
CrossKeys57, General Manager at The Cross Keys, responded to this review

Hi Jessica Thanks again for picking the Keys for your Xmas meal. I'll reserve your table now for year number 3 :) Tim More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Bar, British, Pub, Gastropub
Meals
Breakfast, Lunch, Dinner, After-hours, Drinks
Restaurant features
Highchairs Available, Reservations, Outdoor Seating, Seating, Waitstaff, Street Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Discover, Parking Available
Good for
Cheap Eats, Bar Scene, Special Occasion Dining, Child-friendly, Business meetings, Groups
Open Hours
Sunday
12:00 - 22:30
Monday
12:00 - 23:00
Tuesday
12:00 - 23:00
Wednesday
12:00 - 23:00
Thursday
12:00 - 23:00
Friday
12:00 - 00:00
Saturday
12:00 - 00:00
Location and Contact Information
  • Address: 57 Black Lion Lane, London W6 9BG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 8748 3541

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cross Keys and other visitors
1 question
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Cardiff, United Kingdom

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Questions? Get answers from The Cross Keys staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?