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Caffe Concerto

) #13,786 of 18,176 Restaurants in London $$ - $$$ Italian, Cafe
50 Shaftesbury Avenue, London W1D 6LW, England
+44 20 7494 6853
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Overview
  • Excellent23%
  • Very good30%
  • Average17%
  • Poor9%
  • Terrible21%
Travellers talk about
“gnocchi” (2 reviews)
Open Now
07:30 - 23:00All hours
CUISINES
Italian, Cafe
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
50 Shaftesbury Avenue, London W1D 6LW, England
All Details
Write a Review
Reviews (186)
Traveller rating
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1 - 10 of 157 reviews

Reviewed 2 June 2017

Arrived just after 6pm ordered off the set menu, managed to get the first course (entree) at 6.50pm!! And waited for the second course, we asked how long it was going to be as we had to be at the theatre (thankfully across the road)...More

Thank Natashatare
Sarah_CaffeConcerto, Guest Relations Manager at Caffe Concerto, responded to this reviewResponded 1 week ago

Dear Natashatare, Thank you for taking the time to leave a review. We deeply value your input & feedback and want to investigate your experience further. We sincerely apologise for not being able to meet your expectations on this occasion. Please, could you get in...More

Reviewed 21 May 2017 via mobile

Situated in sharftbury avenue in the heart of theatre land and offer good friendly service and ideal for tea/coffee and light lunch.

Thank Maurice S
saraV7734CE, Manager at Caffe Concerto, responded to this reviewResponded 25 May 2017

Thank you for your review. We are glad you enjoyed and we would be glad to see you again. kind regards, Sara

Reviewed 19 May 2017

The place is comfortable and has chic decor but even the prices are chic... Anyway, the desserts are good value for money

Thank Gimier
saraV7734CE, Manager at Caffe Concerto, responded to this reviewResponded 25 May 2017

Thank you for your comment. We are sorry you find our prices a bit high and glad you find our desserts good. kind regards, Sara

Reviewed 18 May 2017 via mobile

Looks the part but extremely disappointing. Both the tirramasu and strawberry cheesecake don't have a lot of flavour. Staff were rude and couldn't understand them.

Thank rosella468
saraV7734CE, Manager at Caffe Concerto, responded to this reviewResponded 25 May 2017

Thank you for your comment. We do apologise for your experience, however what you have experienced does not reflect our standards, therefore we would be glad to see you again and make it right for you. kind regards, Sara

Reviewed 14 May 2017 via mobile

Went in on impulse, as the cakes in the window looked amazing. We were promptly seated by friendly staff, who took our order after we spent some time looking at the diverse menu. We ordered two pots of tea and two cakes. One of the...More

Thank Sisco T
saraV7734CE, Manager at Caffe Concerto, responded to this reviewResponded 25 May 2017

Thank you for your review. We are glad you liked our cakes and that you enjoyed our music. Please note that the service charge is automatically added to the bill, however discretionary. We would love to see you again. kind regards, Sara

Reviewed 28 April 2017

Popped in here for coffee, just after going to the Lego store in Leicester Square. Then we had Pancakes, and various slices of cake. Service was very good, and food was lovely and served quickly. Prices were high, but the cafe is just off Piccadilly...More

Thank JBlargo
saraV7734CE, Manager at Caffe Concerto, responded to this reviewResponded 28 April 2017

Thank you for your review. We are glad you enjoyed your coffee and cake. We would love to see you again. kind regards, Sara

Reviewed 18 April 2017 via mobile

Popped in to recharge energy supplies. Awful staff with a bad attitude. Manager was interviewing a lady and staff were calling her. I had chocolate cake which was of a very poor standard for cost. Partner had Black Forest which was slapped onto the plate...More

Thank Theatrefan2017
saraV7734CE, Manager at Caffe Concerto, responded to this reviewResponded 28 April 2017

Thank you for your review. My apologies for your experience which doesn't reflect our standards. We would love to make it right for you, therefore if you could contact our caffe concerto customers services I am confident they will be very happy to help you....More

Reviewed 31 March 2017

Caffe Concerto is the hugest disappointment in London. The staff is crooks. When we gave them card for paying, they paid the bill for the next table with doubled amount. They refused to give back the difference of money, because we paid with card. They...More

1  Thank tanikua
Reviewed 26 March 2017

The service was good, nice decor but it's rated average because of the overpriced cakes - the cheapest to eat in is £4.95 for a Danish pastry, some cakes were £6.95 / slice of average size. They also charge 12.5% service charge and automatically add...More

Thank Electranorthuk
saraV7734CE, Manager at Caffe Concerto, responded to this reviewResponded 11 May 2017

Thank you for your review. kind regards, Sara

Reviewed 11 March 2017

From outside, this cafe looks very inviting, especially when you look at the cakes in the window shop! 3 of us had meal in restaurant around corner and decided to go for a cake after, at cafe Concerto. If you look at the window, you...More

1  Thank minasweet
Nearby
Soho
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
...More
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Questions & Answers
jayneOxfordshireUk
17 February 2015|
Answer
Response from Wynford35 | Reviewed this property |
Unfortunately I did not get their tel number but they are are all around central london. apologise.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 10 - USD 21
Cuisine
Meals
Drinks, Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Serves Alcohol, Accepts Mastercard, Accepts Visa, Digital Payments
Good for
Child-friendly, Kids
Open Hours
Sunday
08:00 - 23:00
Monday
07:30 - 23:00
Tuesday
07:30 - 23:00
Wednesday
07:30 - 23:00
Thursday
07:30 - 23:00
Friday
07:30 - 23:00
Saturday
07:30 - 23:00
Location and Contact Information
  • Address: 50 Shaftesbury Avenue, London W1D 6LW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Soho
  • Neighbourhood: Soho
  • Phone Number: +44 20 7494 6853
  • E-mail
Description
Situated at the heart of London theater it is an ideal location for before and after theater meal or for a cake and a coffee. It sits in the midst of theatreland and museums. Whether you have an important meeting or you simply want to relax, Caffe Concerto would suit your needs.
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