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Jamie's Italian Stratford

158 Westfield Ave | Westfield Stratford City, London E20 1EN, England
+44 20 3535 8063
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Overview
  • Excellent28%
  • Very good20%
  • Average21%
  • Poor16%
  • Terrible15%
14 Oct 2017
“Slow service, average food”
12 Oct 2017
“Very so-so, over-rated”
Open Now
12:00 pm - 10:00 pmAll hours
CUISINES
Italian, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
158 Westfield Ave | Westfield Stratford City, London E20 1EN, England
All Details
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Reviews (839)
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1 - 10 of 776 reviews

Reviewed 2 days ago

Me and my boyfriend decided to go out to Jamie's as we've always been big fans and I have to say it was absolutely incredible. The food was amazing and the service was top notch. Definitely will be returning to try out more of the...More

Thank Johara H
Reviewed 1 week ago

My daughter raves about him, so we tried his place in Stratford as we'd been to the shopping center and was in serious need of rest and recuperation!!! The menu looked half decent so we walked in only to be greeted by his smug face...More

1  Thank Tom_Jerry_London
Reviewed 1 week ago via mobile

Cold pasta , 2 wines out of stock, 2 deserts out of stock the only good thing about this place is the waiter who was funny and attentive. Won't be going back. Expensive for what you get and the pictures on the site have no...More

Thank jackanlee
Jamie's Italian R, General Manager at Jamie's Italian Stratford, responded to this reviewResponded 6 days ago

Hi Jack, I'm sorry to hear about your experience. I would be very interested to find out some more details about your visit and of course apologise in person. Please email me with a contact phone number and your Trip Advisor username as reference and...More

Reviewed 1 week ago

We had a Groupon for Jamies and thought date night was coming up so I booked Westfield Stratford. The Groupon by the way saved us about a £1 each as we were shown a set menu to order from and not the main menu. We...More

Thank Seena W
Jamie's Italian R, General Manager at Jamie's Italian Stratford, responded to this reviewResponded 1 week ago

Hi Seena, I'm so sorry to hear about your visit last week. This is by no means what we want our valued guests to experience. Please could you email me directly with a contact phone number including your Trip Advisor user name for reference and...More

Reviewed 1 week ago

I used to love Jamie's. The Jamie's in Oxford was the location for the best burger I have ever had but now... They are just another chain with std fare, poorly served by staff who really just don't care I had to wait an age...More

Thank Old_Shylock
Jamie's Italian R, General Manager at Jamie's Italian Stratford, responded to this reviewResponded 1 week ago

Hi, I'm very sorry to hear you have not enjoyed your experience with us. I can assure you we strive very hard to look after everyone of our guests so to hear you felt the team didn't care about you really saddens us. I would...More

Reviewed 2 weeks ago via mobile

Very nice selection of foods and drink. Specials on offer on blackboard and for lunch and evening meal. Great service. Staff were very attentive and engaging.More

1  Thank Newnorthbobby
Jamie's Italian R, General Manager at Jamie's Italian Stratford, responded to this reviewResponded 1 week ago

Hi there, Thank you very much for leaving us your review. It's so lovely to hear our team have taken care of you. We work hard every day to ensure all of our wonderful guests are made to feel welcome and cared for. I hope...More

Reviewed 2 weeks ago

We were a party of 16 we had arranged a table we all had a drink while all the guests arrived we all sat down ordered drinks and started to order the staff were excellent and were always on had to arrange another drink as...More

1  Thank mans1477
Jamie's Italian R, General Manager at Jamie's Italian Stratford, responded to this reviewResponded 1 week ago

Hi there, Thank you so much for your kind review. At Jamie's Italian we love a special occasion and I'm so glad to hear we helped to make this Birthday party a great one. On behalf of my team thank you so much for choosing...More

Reviewed 3 weeks ago via mobile

Got what I expected very bad cold food. All 3 meals were sent back. Second time lucky nice & hot served by the manager.More

Thank moreviz
Jamie's Italian R, General Manager at Jamie's Italian Stratford, responded to this reviewResponded 2 weeks ago

Hi, Thank you for your review. I'm very sorry to hear about your experience. Although we try our very best to deliver delicious food for every one of our valued guests, on the very rare occasion that we get it wrong we will make every...More

Reviewed 3 weeks ago

I came to Jamie's expected something great, but this wasn't the case. I got there dinner combo of a starter and a main. Ordered the 'famous handmade' truffle pasta and the pork escallop. The pasta arrived way under cooked, was still hard and the tagliatelle...More

Thank Victoria P
Jamie's Italian R, General Manager at Jamie's Italian Stratford, responded to this reviewResponded 3 weeks ago

Hi Victoria, Thank you for your review. I'm really sorry you have not enjoyed your visit to us. I would very much like to apologise in person and get some more details about your experience. Please email me at andrew.how@jamiesitalian.com with a contact phone number...More

Reviewed 3 weeks ago via mobile

I went to Jamie’s on Saturday with two friends. We had such a good time. The food was delicious! The service was excellent. Nothing was too much for the staff there. We each had a main, a dessert and couple of glasses of prosecco each!...More

1  Thank Sharon H
Jamie's Italian R, General Manager at Jamie's Italian Stratford, responded to this reviewResponded 3 weeks ago

Hi Sharon, Thank you for the great review! I'm so glad to hear you have enjoyed your time with us and that we were able to show you a great Jamie's Italian experience. Thanks for taking the time to feed back and I know the...More

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Questions & Answers
Tanya R
3 August 2015|
Answer
Response from John T | Reviewed this property |
When the UK starts paying a proper wage to restaurant staff and trains them properly. I have just returned from Holland and did not have one bad meal but then there aren't many chains out there! The feudal profit driven... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 12 - USD 26
Meals
Lunch, Dinner, Brunch, Drinks, After-hours
Restaurant features
Wheelchair Accessible, Full Bar, Free Wifi, Reservations, Outdoor Seating, Seating, Waitstaff, Street Parking, Highchairs Available, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Credit Cards
Good for
Child-friendly, Kids, Groups
Open Hours
Sunday
9:00 am - 9:00 pm
Monday
12:00 pm - 10:00 pm
Tuesday
12:00 pm - 10:00 pm
Wednesday
12:00 pm - 10:00 pm
Thursday
12:00 pm - 10:00 pm
Friday
12:00 pm - 10:30 pm
Saturday
9:00 am - 10:30 pm
Location and Contact Information
  • Address: 158 Westfield Ave | Westfield Stratford City, London E20 1EN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 3535 8063
Description
Jamie’s Italian is a contemporary and informal restaurant with a menu that reflects Jamie Oliver’s passion for authentic Italian cooking, delivered with his own unique twist on classic recipes. Beautiful rustic dishes are created using carefully sourced, higher-welfare ingredients for the best flavour, but still at great value. This is a relaxed, affordable and accessible environment where the style, atmosphere and menu can be easily adapted to suit any occasion. KNOWN FOR Child friendly; great value, quick lunch; special occasions; group bookings, party planning.
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