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Ping Pong Bow Bells House

$$ - $$$
Neighbourhood:
City of London
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1 Bread Street | Unit 7-9 Bow Bells House, London EC4M 9BE, England
+44 20 7651 0880
Website
Today
11:00 - 23:00
Open now
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Hours:
Sun 12:00 - 19:00
Mon - Fri 11:00 - 23:00
Sat 12:00 - 22:00
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171 Reviews from our TripAdvisor Community

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Showing 147: English reviews
London, United Kingdom
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 week ago

Ping Pong is a chain of restaurants I've never tried before till now. My Chinese friend always leads us toward Chinatown, so there's been no real reason to visit - but I was in this area on this dreary Sunday and decided to give it a whirl. The interior of the restaurant is modern luxe, with mostly stools in lieu... More 

Helpful?
Thank Ryan Z
Southampton, United Kingdom
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 5 weeks ago

My partner and myself came for a birthday meal. We did leave with a slight sour taste in our mouth, as our waitress who was very friendly to begin with, started to ignore us and was quite rude.. eye rolling, huffing and puffing, and running past our table when we were very clearly trying to get her attention to name... More 

Helpful?
Thank Bex W
Claudia S, General Manager at Ping Pong Bow Bells House, responded to this review

Dear Bex W, Thanks for your feedback. I am sorry to hear that your experience was not thoroughly enjoyable. I would love the opportunity to find out more about your visit and to personally address your concerns. If this is agreeable please kindly contact me at claudia@pingpong-group.com Best Regards, Claudia More 

Stockholm, Sweden
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 7 January 2017

Excellent service, amazing food and love that they had alot of choices for us glutenfree people. Love the idea of sharing the food, that way we try new things and the lunch gets more social.

Helpful?
Thank Bisse86
Claudia S, General Manager at Ping Pong Bow Bells House, responded to this review

Dear Bisse86, Great having had the pleasure to have you in our Restaurant, thank you so much for the amazing feedback and for awarding us with 5 STARS. We are introducing new seasonal dishes and drinks on the 17th of January and we are hoping to see you again in the near future. To thank you, once again, for having... More 

London, United Kingdom
Level Contributor
49 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 2 January 2017 via mobile

When we lived in London we frequented ping pong and it didn't disappoint on our return. The menu has a wide range of dishes and a good gluten free selection too.

Helpful?
Thank Lou986
Claudia S, General Manager at Ping Pong Bow Bells House, responded to this review

Dear Lou986, Thank you for your review, we are happy that you have enjoyed our gluten free menu. Why not pop in again next time you are in London to sample some of our new seasonal specials... one dish on us ;) Not long now as we are launching new dishes and drinks on the 17th of January. Warm Regards... More 

Level Contributor
138 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 21 November 2016 via mobile

The food is certainly edible. It's better than a lot of the msg-heavy stuff but also not the real thing that can be passably imitated elsewhere in London. The acoustics are quite bad in there and it can be hard to hear your waiter or other diners. I wouldn't recommend it for anyone who struggles with hearing. Pricing is probably... More 

Helpful?
Thank Margoose87
Claudia S, General Manager at Ping Pong Bow Bells House, responded to this review

Dear Margoose87, I am sorry we have failed to manage your expectations, our restaurant at times does get very busy in a short space of time especially during our popular lunches, and yes, it does get a little loud... but its not all bad... it helps create that buzzing atmosphere we are known for. We appreciate however that it is... More 

Ra'anana, Israel
Level Contributor
38 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 20 November 2016

The Ping Pong chain is a great place with great food and very nice vegan selection. Prices are reasonable to high but the food is really great.

Helpful?
Thank Kartofale
Claudia S, General Manager at Ping Pong Bow Bells House, responded to this review

Dear Kartofale, A very big thank you for your review and awarding us FIVE stars. I have shared your comments with the team and we are delighted knowing we have delivered great service. We have introduced our Christmas Collection... don't forget to visit us to sample some of our delicious new dishes. Thank you from Claudia and the team at... More 

London UK
Level Contributor
137 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
1 of 5 bubbles Reviewed 17 October 2016 via mobile

Have always enjoyed lunch here as services has been friendly and quick, ordering system is pretty simple and quick, and food enjoyable. So why oh why deliver all the dishes at once to a table the size of a chess board , some of the dishes got taken away only to be brought back when there was space , but... More 

Helpful?
Thank JSMLondonUK
Claudia S, General Manager at Ping Pong Bow Bells House, responded to this review

Dear JSMLondonUK, I am sorry to hear that we have failed to manage your expectation on this occasion. The team and myself aim to always deliver a friendly and efficient service and it is very disappointing to hear that we haven't done so this time. I would like the opportunity to address your concerns directly and it would be great... More 

Chesham, United Kingdom
Level Contributor
107 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 13 October 2016

Visited for the second time in the last couple of months. On both occasions the service has been very friendly and efficient. There is a good choice on the menu and the food is tasty. It is not all particularly 'authentic' Dim Sum but wasn't expecting that so not a problem. Lunch for two with Chinese Tea and a coffee... More 

Helpful?
Thank T0ny_UK
Claudia S, General Manager at Ping Pong Bow Bells House, responded to this review

Dear T0ny_UK, Thank you for your feedback and awarding us 4 STARS :) The team was delighted to hear that they provided and good service, please come and see us again soon. We have recently introduced the Autumn/Winter Menu and we have some fabulous dishes and drinks. Looking forward to having you again in our branch. Claudia and the team... More 

Sussex
Level Contributor
102 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed 1 October 2016

Worked in Bow Bells Hse for nearly a year and only just tried Ping Pong for the first time, for lunch with a colleague. We chose the lunch offer which was really good - selection of dim sum and rice. All was really delicious! Only thing that stopped getting 5 stars was that my rice was served really quickly, then... More 

Helpful?
Thank Tony_BN
Claudia S, General Manager at Ping Pong Bow Bells House, responded to this review

Hi Tony_BN. Thank you for your review, we loved to hear that our food was delicious. I am sorry to hear that a service issue prevented you from rewarding 5 STARS, I am confident that a similar issue will not reoccur during your next visit. We are looking forward to see you again and to wow you during your next... More 

Sudbury, United Kingdom
Level Contributor
30 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 29 September 2016 via mobile

We had our team dinner here this week. Food was very good, wine very reasonable, staff very attentive and helpful. All in all a great place that's not overpriced with great food!

Helpful?
Thank Nick B
Claudia S, General Manager at Ping Pong Bow Bells House, responded to this review

Hi Nick B, Thank you for your review and great words, I have passed your comments to the rest of the team and they are very happy to know that they have made yet another happy customer :) We have introduced our new Autumn/Winter Menu, you should pop in to try our new dishes as they are delicious and we... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
USD 11 - USD 44
Cuisine
Chinese, Asian
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Full Bar, Takeout, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly, Groups, Business meetings
Open Hours
Sunday
12:00 - 19:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 23:00
Saturday
12:00 - 22:00
Location and Contact Information
  • Address: 1 Bread Street | Unit 7-9 Bow Bells House, London EC4M 9BE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > City of London
  • Neighbourhood: City of London
  • Phone Number: +44 20 7651 0880
Description
Ping Pong Bow Bells House is a modern Dim Sum restaurant with a touch of the ancient traditions of Chinese tea houses, like meeting to relax and share. Enjoy the sharing experience at 9 London locations, with an endless assortment of Dim Sum, cocktails and Chinese teas.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ping Pong Bow Bells House and other visitors
1 question
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Questions? Get answers from Ping Pong Bow Bells House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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