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Icebar London

31 - 33 Heddon St, London W1B 4BN, England
+44 20 7478 8910
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Overview
  • Excellent42%
  • Very good35%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“steak” (43 reviews)
“ice bar” (1,192 reviews)
Open Now
14:00 - 22:15All hours
CUISINES
British, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
31 - 33 Heddon St, London W1B 4BN, England
All Details
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Reviews (2,489)
Traveller rating
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Time of year
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1 - 10 of 2,327 reviews

Reviewed yesterday

Went with 3 friends and had a fab time, really friendly staff and the experience was great in the Ice Bar (for 3 of us, one didn't enjoy it as was soo cold however through conversation afterwards her cap and gloves were wet which the...More

Thank Wendy A
A TripAdvisor Member
81
Reviewed 3 days ago via mobile

Even though the set up was not as good as the rock theme last year it was still an enjoyable experience and I can't wait to visit again when the theme is changed,

Thank A TripAdvisor Member
Reviewed 4 days ago via mobile

My boyfriend and my family went to the restaurant first and had a three course meal, I had the beef to start which was wonderful then the burger, definitely the best burger I've had before and for pudding I had the cheesecake, looked and tasted...More

Thank RobynEliza96
Reviewed 4 days ago

We visited both the ice bar and the restaurant - The icebar was a unique experience and everybody should try it at least once! We then went on to the restaurant where we had a very enjoyable meal although the service was slow due to...More

Thank Jayne_and_Doug
Reviewed 4 days ago via mobile

My fiancé and I had a wonderful time at the ice bar for his birthday - we upgraded to the Moët cocktails which I would recommend - they were delicious! It's so cool to see all the ice sculptures and the walls and it had...More

Thank Ruth M
Reviewed 4 days ago via mobile

I booked this as an experience for myself and 3 great friends to complement a fantastic day of cocktails throughout the South Bank and across the Thames. We had prebooked the 7.15pm Saturday evening experience where Champagne was the tipple of the time and it...More

Thank Greg H
Reviewed 5 days ago via mobile

On the recommendation we took our son, family and friends here to celebrate his 18th. Contrary to some reviews we found the staff polite and helpful. Our party was of mixed ages, but all found it to be an enjoyable , ticket price included the...More

Thank TheydonB
Reviewed 1 week ago via mobile

Save money go somewhere else , no customer service nothing ..... spend your money on the shard it's worth it ....More

Thank colcazmeg
icebarlondon, Manager at Icebar London, responded to this reviewResponded yesterday

Unfortunately, while we regret this guest did not have the experience they were hoping for, we cannot agree with this review in terms of the comments regarding customer service. In truth we spent a great deal of effort corresponding with this guest after their visit,...More

Reviewed 1 week ago via mobile

The staff were very friendly , the ice bar was so different to anything we had experienced before, lovely cocktail not too crowded but could only manage 30 mins in the cold. Had booked for a 3 course meal following the ice bar experience. This...More

Thank Gill P
Reviewed 1 week ago

just got back from London where we did the icebar on Friday evening. Booked the 3 course meal at 6pm, nice and private downstairs. I felt the waiters all huddled in one corner while they had nothing do which which was right by our table...More

Thank amyegg2k
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
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Ask a question
Questions & Answers
Tabatha W
7 March 2017|
AnswerShow all 6 answers
Response from icebarlondon | Property representative |
Hi there, here's the main information you ed which y0u can also find on our website: Minors are welcome to join us during our daytime sessions when accompanied by an adult: Sunday entry is available all day, Monday... More
1
Vote
LPR1974
12 January 2017|
AnswerShow all 4 answers
Response from icebarlondon | Property representative |
Hi there, inside the Icebar itself we only serve spirits or Champagne based ice cocktails (or just Champagne if you prefer) which are all created and mixed to work best with the ice glass we serve in. Tripadvisor hates... More
1
Vote
David M
10 January 2017|
AnswerShow all 2 answers
Response from icebarlondon | Property representative |
Okay, more than happy to help on this one. First up, the restaurant is a warm space, you're not eating in a -5°C environment. We also have a warm cocktail bar as well as the Icebar itself. You can do the Icebar or meal... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Bar Scene
Open Hours
Sunday
12:30 - 21:30
Monday
14:45 - 21:30
Tuesday
14:00 - 22:15
Wednesday
14:00 - 22:15
Thursday
14:00 - 22:15
Friday
14:00 - 23:45
Saturday
11:00 - 00:30
Location and Contact Information
  • Address: 31 - 33 Heddon St, London W1B 4BN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7478 8910
  • E-mail
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