We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Bubbleology

$
Neighbourhood:
Soho
+ Add cuisine
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Get directions
49 Rupert Street, London W1D 7PF, England
+44 20 7494 4231
Website
Today
11:00 - 23:30
Open now
All hours
Hours:
Sun - Thu 11:00 - 23:30
Fri - Sat 11:00 - 00:00
More Info
Add Photo Write a Review

159 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 139: English reviews
London, United Kingdom
Level Contributor
140 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Matcha ice cream was nice, bubble tea average. I prefer shops with more selection like fruit jelly etc. Service-wise: the guy at the counter was kind, but the girls he worked with... Either very grumpy or had a bad day, I am not sure. But I felt she is angry at everyone.

Helpful?
Thank Niki S
BubbleologyUK, Marketing manager at Bubbleology, responded to this review

Thank you for visiting Bubbleology and for your feedback, we really do appreciate it. We are delighted to hear that you enjoyed our snow ice and would like to let you know that we do in fact offer a variety of toppings, including different flavoured fruit jellies, with our bubble teas - we are sorry if this wasn't clear when... More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 October 2016 via mobile

We always come to bubbleology when we visit London. Now they've got also cocktails...really good. The guy who served us was really kind (Yiannakis)

Helpful?
Thank Michele D
BubbleologyUK, Marketing Manager at Bubbleology, responded to this review

Thanks for visiting Bubbleology and for your feedback, we really do appreciate it! It's great to hear that you enjoyed our new bubble tea cocktails in our newly refurbished Soho store! Don't forget that there's always something new to try - so we hope to see you again very soon, thanks again! More 

Level Contributor
98 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 28 September 2016 via mobile

Bubbleology Soho, London Rating: 4.5 out of 5 This was my first time at Bubbleology We sampled some fantastic teas. The drinks are all refreshing and very nice. My favourites were raspberry, apply & lychee and cocoa cream tea. I also tried papaya, Oreo cream tea and vanilla cream tea but those were way too sweet. They now serve alcoholic... More 

Helpful?
Thank citychiclifestyle
BubbleologyUK, Marketing Manager at Bubbleology, responded to this review

Thanks so much for coming to our launch party - it was great to meet you and we are absolutely delighted that you had a fun time and enjoyed your teas (especially the cocoa!). We're very sorry that the customer toilets were unavailable when you visited, unfortunately we were still in the process of putting all the necessary finishing touches... More 

London, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 13 September 2016

Flavours are plenty and the bubble tastes really good.Become addicted to drink new flavours every time i visit westfield.

Helpful?
Thank 534karthik
BubbleologyUK, Marketing Manager at Bubbleology, responded to this review

Thank you for visiting Bubbleology and for your feedback. We really do appreciate it and we are so pleased to hear that you enjoyed your experience and that you are a fan of many different flavours of teas! Due to the huge variety of flavours, there is always something new to try and don't forget that at the moment with... More 

Level Contributor
29 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 September 2016 via mobile

Quick service, great range of flavours or bubble tea. Staff were friendly. Open late but not most mornings .

Helpful?
Thank Erica L
BubbleologyUK, Marketing Manager at Bubbleology, responded to this review

Thank you for visiting Bubbleology and for your feedback. We really do appreciate it and we are so pleased to hear that you enjoyed your experience and that you are a fan of our wide range of teas! Due to the huge variety of flavours, there is always something new to try and don't forget that at the moment with... More 

Level Contributor
22 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 4 September 2016 via mobile

Not our first visit but definitely the worst. Rude male bubbleogist and horrendous loud death metal music with profanities. At the counter my daughter was told that there were no tapioca left. Seemed strange as it was early afternoon. I went to the bar to ask if there were alternatives to tapioca and he said we have it. He was... More 

Helpful?
Thank Purrpl3
BubbleologyUK, Marketing Manager at Bubbleology, responded to this review

Thank you for visiting Bubbleology and for your feedback, we really do appreciate it - although we are so sorry to hear of your disappointing experience in our Soho store. If you would like to email customerservice@bubbleology.co.uk and let us know the best number to contact you on and a good time for us to get in touch, we would... More 

Cornwall, United Kingdom
Level Contributor
62 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 25 August 2016

Small shop with not much room to queue, order and wait for your customised drink to be made and sealed to take away, however the bubble tea is good, the add on's of tapioca balls and jelly shreds are what makes bubble tea such fun to drink. if you think this branch is a bit hectic, then don't visit he... More 

Helpful?
Thank bundythewagtail
BubbleologyUK, Marketing Manager at Bubbleology, responded to this review

Thanks for visiting Bubbleology and for your feedback - we really do appreciate it! We are sorry to hear that you thought the store was a little hectic, but are delighted that you enjoyed your bubble tea! At peak times queues are unfortunately unavoidable, however our expert Bubbleologists will always do their best to serve you ASAP - so we... More 

Birmingham, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 29 July 2016

My review is based on my daughter and her friends' experience. They visited the one in Soho Thurs evening around 9pm. After having their drinks, they asked if where the customer toilets were. The place did not have any and the staff members were grumpy and unhelpful when asked. I would expect a place that sells only drinks to have... More 

Helpful?
Thank J M
BubbleologyUK, Marketing Manager at Bubbleology, responded to this review

Thank you for visiting Bubbleology and for your feedback, we really do appreciate it. We are sorry to hear that your daughter did not feel she received the high level of customer service that we always expect our Bubbleologists to deliver and will pick this up with the team to ensure that it doesn't happen again. Unfortunately we have always... More 

London, United Kingdom
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 1 July 2016

I visited at 3.45pm on 01.07.16. Service was a complete mess. The two girls at the till really couldn't be bothered and it took 15 minutes to get served despite the fact that there was no queue when we arrived. Our order was wrong - we had specifically asked for the drink to be made with soy milk and I... More 

Helpful?
1 Thank Elcin K
BubbleologyUK, Marketing Manager at Bubbleology, responded to this review

Thank you for visiting Bubbleology and for your feedback, we really do appreciate it. We are so sorry to hear of your disappointing experience, which was clearly not up to the standards we expect. Sometimes at peak times unfortunately a wait is unavoidable, however you should never receive poor customer service and for this I apologise. We will be picking... More 

Dublin, Ireland
Level Contributor
65 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 28 June 2016

Bubble tea excellent, but service was a bit chaotic. Vast array of flavours to choose from, but only one person serving and there was a very long queue. We went two times during our trip and service was 'stressed' both times

Helpful?
1 Thank Milo528
BubbleologyUK, Marketing Manager at Bubbleology, responded to this review

Thank you for visiting Bubbleology and for your feedback, we really do appreciate it. We are pleased to hear that you found our drinks to be excellent and appreciated the extensive menu. Sometimes our stores can get very busy at peak times, but we will pick up with them regarding your comment that the Bubbleologist was stressed and it was... More 

Travellers who viewed Bubbleology also viewed

 
London, England
London, England
 

Been to Bubbleology? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Meals
Lunch, After-hours, Drinks
Restaurant features
Takeout, Seating, Delivery
Good for
Child-friendly
Open Hours
Sunday
11:00 - 23:30
Monday
11:00 - 23:30
Tuesday
11:00 - 23:30
Wednesday
11:00 - 23:30
Thursday
11:00 - 23:30
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 49 Rupert Street, London W1D 7PF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Soho
  • Neighbourhood: Soho
  • Phone Number: +44 20 7494 4231

Questions & Answers

Questions? Get answers from Bubbleology staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Soho

Neighbourhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighbourhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighbourhood