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Vista at The Trafalgar

$$ - $$$
Neighbourhood:
St. James's
Bar, European, Pub
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2 Spring Gardens | Trafalgar Hotel, London SW1A 2TS, England
+44 20 7870 2900
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403 Reviews from our TripAdvisor Community

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Showing 369: English reviews
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Poor customer service. Condescending and patronising. Lied to us as they claimed the vista bar was full. It wasn't. Refused to serve my friend as we "didn't look right". Awful pretentious staff there- I eat at Michelin starred restaurants regularly and yet I have never felt so belittled. Don't judge a book by its cover!

Helpful?
2 Thank Abi T
Washington DC
Level Contributor
43 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 9 December 2016

We stayed at The Trafalgar Hotel while in London recently so we couldn't pass up the opportunity to have a drink at the rooftop restaurant. There were 6 of us who met up for cocktails and a bite to eat and weren't disappointed. Although we were there in October, I believe we were still on the summer menu. I tried... More 

Helpful?
Thank deb93
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 29 November 2016 via mobile

This place has lovely drinks and decent food. However, the main attraction is the view. As trafalgar sq is one of my favourite places in London I completely fell in love with the Vista bar.

Helpful?
Thank Michal K
Trowbridge, United Kingdom
Level Contributor
477 reviews
262 restaurant reviews
common_n_restaurant_reviews_1bd8 117 helpful votes
3 of 5 bubbles Reviewed 22 November 2016

Came for drink in the rooftop bar overlooking Trafalgar Square, as we did the same last summer. Has become very expensive (cheapest white wine is £46 a bottle including compulsory service charge), and not great wine for the price. Food coming out also looked very average compared to previous year, so we didn't bother. Wont return

Helpful?
Thank AdamBilgy
Liverpool, United Kingdom
Level Contributor
41 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 18 November 2016

I took my parents here for their wedding anniversary. It was amazing, the views are just spectacular and the service brilliant. We all had the hot cider and sangrias which were delicious. It was quite a chilly night but they had heaters and blankets which were perfect. We stayed for about an hour and a half any longer and were... More 

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Thank Nancy R
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 November 2016

booked in advanced and glad i did, there was a groupon offer and it was very busy. But was a lovely happy atmosphere, music in the background wasn't to loud. staff where helpful and friendly. easy summer food and drinks to me where the highlight plus the lovely view. would definitely want to return there next summer.

Helpful?
Thank ThisISThe
Kent, United Kingdom
Level Contributor
61 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 8 November 2016 via mobile

Popped in for a Pimms on a very sunny day with some friends from Ireland! Great spot, views were perfect (weather helped) and was a nice trendy bar! Would recommended for small groups or couples!

Helpful?
Thank McGintz10
Level Contributor
50 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 29 October 2016 via mobile

The main attraction of this rooftop bar is the view... but on arriving Sunday, we couldn't access the side of the bar with the view as it was closed for filming (American Wheel of Fortune). This wasn't mentioned when we arrived downstairs in the hotel..... the drinks are a little overpriced, but when you have the view it's worth it.... More 

Helpful?
Thank JulieH2707
Antonis_Vasiliadis, Vista Bar Manger at Vista at The Trafalgar, responded to this review

Dear Guest, Thank you for taking the time to post your review on trip advisor. I am sorry to read that your experience was not as good as the first one. Please feel free to call the hotel directly prior to your next visit so we can inform you if the gallery part of Vistas is available. I am looking... More 

Level Contributor
94 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
2 of 5 bubbles Reviewed 23 October 2016 via mobile

Rude staff, seemed uninterested. One couldn't even speak English or understand what I was trying to say. No Shiraz, wine ordered tasted watered down. Waiter spilt a drink on us and didn't even seem to care. Stupidly expensive for service and drinks.

Helpful?
1 Thank AnnaThorn
Antonis_Vasiliadis, Manager at Vista at The Trafalgar, responded to this review

Dear guest, Thank you for taking the time to write a review on Trip advisor. I am sorry to hear that you were disappointed with your recent visit in Vista. I am quite concerned as usually the comments about the staff are positive. I will definitely be looking into what went wrong on the day that you visited us. I... More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 October 2016 via mobile

Vista is a bar on the roof of the Trafalgar Hotel. We visited last weekend using a voucher from the Fever app, for a beer and a choice from the lunch menu. I had trouble with my phone at first so the staff were unable to validate my voucher (I should have printed the voucher ) The staff were very... More 

Helpful?
Thank Craig M
Antonis_Vasiliadis, Manager at Vista at The Trafalgar, responded to this review

Dear guest, Thank you for this positive comment. I am very glad to read that you found the service friendly and helpful. This is our outmost reward. I will make sure to pass your words to the bartender that helped you with your phone. I am looking forward to welcoming you back. Kind REgards, Antonis More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
USD 23 - USD 93
Cuisine
Bar, European, Pub
Meals
Lunch, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Full Bar, Free Wifi
Good for
Romantic, Bar Scene, Special Occasion Dining, View
Location and Contact Information
  • Address: 2 Spring Gardens | Trafalgar Hotel, London SW1A 2TS, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > St. James's
  • Neighbourhood: St. James's
  • Phone Number: +44 20 7870 2900
  • This restaurant is at The Trafalgar Hotel
Description
Exceptional in style, iconic by nature – taking London to all new highs. Vista at the trafalgar is a rooftop bar boasts an unrivalled backdrop of the London landscape. The Gallery has fantastic views of the city, perfect for cocktails or sipping on champagne with indulgent views. The Bar and lounge is the ultimate alfresco dining spot, with a delicious Mediterranean menu, including our signature seafood specialities,the height of sophistication starts here.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Vista at The Trafalgar and other visitors
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Gloucester, United Kingdom
Belfast, United Kingdom
London, United Kingdom

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Questions? Get answers from Vista at The Trafalgar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
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