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Pollen Street Social

8-10 Pollen Street, London W1S 1NG, England
+44 20 7290 7600
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Overview
  • Excellent69%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“amuse bouche” (237 reviews)
“tasting menu” (213 reviews)
“mushroom tea” (81 reviews)
Closed Now
All hours
CUISINES
European, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
8-10 Pollen Street, London W1S 1NG, England
All Details
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Reviews (2,264)
Traveller rating
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1 - 10 of 2,197 reviews

Reviewed 2 days ago

fantastic taster menu for 4 with lovely wine each course.was nice to see Jason plating the food we would definitely go back.

Thank williamworthing
Reviewed 3 days ago via mobile

In London for the Rugby with friends. Everything planned to perfection. BUT... Went for the taster menu, expecting a fantastic gastronomic experience as befits the rating and hype. All was going well until the sea bass which was undercooked and tough. Didn’t quite understand the...More

1  Thank TheCritch
Reviewed 1 week ago via mobile

Went here last night after wanting to try this place for a while. I used my best friend's birthday as the excuse. The restaurant is lovely, the service is fantastic and the food was extremely good. Everything from the bread and amuse through to the...More

Thank jgrrl
Reviewed 1 week ago via mobile

We dined on a Saturday evening with friends at The Pollen Street and we’re disappointed on arrival. We were seated in a gloomy corner with a view of other gloomy tables. The menu , does, use ingredient sourced from the UK but the lobster tail...More

Thank David C
RestaurantManagerPSS, General Manager at Pollen Street Social, responded to this reviewResponded 6 days ago

Dear David C, Many thanks for taking the time to write your review following your experience at Pollen Street Social. I would be very grateful if you could contact me on matthewmawtus@pollenstreetsocial.com as I would like to learn more about your experience. Kind regards, Matthew...More

Reviewed 1 week ago

I went here with my wife for lunch as a treat. It is fabulous. The set menu is delicious and in my mind pretty good value considering the quality of food and service. We were made feel very special upon arrival until exit and were...More

Thank gajolondon
RestaurantManagerPSS, General Manager at Pollen Street Social, responded to this reviewResponded 1 week ago

Dear gajolondon, Many thanks for taking the time to write your review following your experience at Pollen Street Social. We are delighted with your comments and we look forward to welcoming you again soon. Kind regards, Matthew Mawtus General Manager

Reviewed 1 week ago

we went for dinner, waiting in the bar was fun, than we were seated , water and menus introduced swiftly but than we waited for 30 minutes and no one came , i had to search the maitre and only than we were approached, the...More

1  Thank batatatlv
RestaurantManagerPSS, General Manager at Pollen Street Social, responded to this reviewResponded 1 week ago

Dear batatalv, Many thanks for taking the time to write your review following your experience at Pollen Street Social. We will certainly use your comments to further improve our offering. Kind regards, Matthew Mawtus General Manager

Reviewed 1 week ago

First of all, to give credit where it's due - the restaurant was impressively prepared for all of my husband's dietary requirements and had everything ready, from dairy free amuse bouches to notes on which of the a la carte dishes the kitchen could adapt...More

1  Thank jcasw15
RestaurantManagerPSS, General Manager at Pollen Street Social, responded to this reviewResponded 1 week ago

Dear jcasw15, Thank you very much for taking the time to write your review. We are sorry to learn that you didn't enjoy your experience with us and we will certainly use your comments to further improve our future offering. Kind regards, Matthew Mawtus General...More

Reviewed 1 week ago

We booked a three course lunch at Pollen street social and looking at the reviews we expected to have a great Michelin star experience. The food was generally OK but nothing amazing, really lacking any character. On top I had an issue with my main,...More

1  Thank Margherita M
RestaurantManagerPSS, General Manager at Pollen Street Social, responded to this reviewResponded 1 week ago

Dear Margherita M, Many thanks for taking the time to write your review on TripAdvisor. We will use your comments constructively. Kind regards, Matthew Mawtus General Manager

Reviewed 2 weeks ago

This was a return visit to this restaurant. As before the restaurant was very busy and while we were there many tables were quickly reset after people left (not always the case in Michelin starred restaurants). We chose crab and also quail and duck liver...More

1  Thank 528jean
RestaurantManagerPSS, General Manager at Pollen Street Social, responded to this reviewResponded 1 week ago

Dear 528Jean, Many thanks for taking the time to write your review following your experience at Pollen Street Social. We are sorry to learn that you did not enjoy your experience and we will use your comments to improve our offering for future diners. Kind...More

Reviewed 2 weeks ago via mobile

Great surroundings, excellent service and a good atmosphere but let down by not excruciatingly marvellous food. The souffle was indeed excellent but the first two courses were just ok- no WOW factor. The only WOW factor came from the excessive price of the excellent choice...More

1  Thank Adrian S
RestaurantManagerPSS, General Manager at Pollen Street Social, responded to this reviewResponded 1 week ago

Dear Adrian S, Many thanks for taking the time to write your review following your experience at Pollen Street Social. We are pleased to learn that you enjoyed the service however sorry to learn that you did not enjoy the food as much. We will...More

Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
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Ask a question
Questions & Answers
soniakarop
30 June 2017|
AnswerShow all 9 answers
Response from PUMBRIDGE | Reviewed this property |
Think a minimum of £100 a head, including drinks
0
Votes
Mira B
17 January 2017|
AnswerShow all 3 answers
Response from goodpike | Reviewed this property |
as above
0
Votes
Sarah L
7 December 2016|
AnswerShow all 14 answers
Response from BUNTINGLondon | Reviewed this property |
2 tiny tables by front door. Don't waste your money
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch
Restaurant features
Serves Alcohol, Full Bar, Free Wifi, Reservations, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Credit Cards
Good for
Romantic, Local cuisine, Business meetings, Special Occasion Dining, Groups
Open Hours
Monday
12:00 pm - 2:30 pm
6:00 pm - 10:30 pm
Tuesday
12:00 pm - 2:30 pm
6:00 pm - 10:30 pm
Wednesday
12:00 pm - 2:30 pm
6:00 pm - 10:30 pm
Thursday
12:00 pm - 2:30 pm
6:00 pm - 10:30 pm
Friday
12:00 pm - 2:30 pm
6:00 pm - 10:30 pm
Saturday
12:00 pm - 2:30 pm
6:00 pm - 10:30 pm
Location and Contact Information
  • Address: 8-10 Pollen Street, London W1S 1NG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7290 7600
  • E-mail
Description
Michelin-starred Pollen Street Social is British chef Jason Atherton's flagship restaurant. A contemporary bistro offering deformalised fine dining in Mayfair, the menu places emphasis on fresh British seasonal produce. The restaurant houses not only a cocktail bar but also a dessert bar, where guests can watch the pastry chefs as they cook. A private dining room next to the wine cellar seats up to 12 guests.
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