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Bella Italia

60 Old Brompton Road, London SW7 3DY, England
+44 20 7584 4028
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  • Excellent43%
  • Very good27%
  • Average15%
  • Poor7%
  • Terrible8%
Travellers talk about
“calzone” (11 reviews)
“pasta dishes” (10 reviews)
“salmon” (7 reviews)
Restaurant Hours
Italian, Pizza, Mediterranean, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
60 Old Brompton Road, London SW7 3DY, England
All Details
Write a ReviewReviews (564)
Traveller rating
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1 - 10 of 454 reviews

Reviewed today via mobile

Usual for a chain Italian brand. Good choice on the menu especially pizza and pasta dishes. The waitress was friendly and attentive. We both felt that the food was not as hot as it should have been. There was only the one waitress serving so...More

Date of visit: December 2018
Reviewed 1 week ago via mobile

They had us waiting on the table for one hour after ordering. No comments. And before order it was at least 20 minutes ...More

Date of visit: December 2018
Thank Martín C
BI Guest Experi... S, Guest Relations Manager at Bella Italia, responded to this reviewResponded 2 days ago

Hiya Martin, Thanks for your review - We are sorry to hear that you felt our usual Bella pace of and attentive service weren't up to scratch during your visit. This is unlike us and we will ensure that the Area Manager checks that kitchen...More

Reviewed 1 week ago via mobile

We came to London for 5 days and came in to this restaurant twice. The food is amazing and so is the staff! Highly recommend it! If you ask me what to get, I’d say the calamari as a starter, calzone, and tiramisu!

Date of visit: December 2018
Thank Liztravels0823
Reviewed 1 week ago via mobile

Absolutely bloody brilliant. Oana was amazing. Food was amazing. Just so so good. Pizza was very very good

Date of visit: December 2018
Thank Voyager63851637275
Reviewed 1 week ago via mobile

Bad attitude from the waitress as soon as we walked in at 10pm, the restaurant closes at 11pm we requested to sit upstairs there was 1 other table up there still eating.. told no as restaurant almost closing apparently although still an hr before doors...More

Date of visit: December 2018
Thank N6340ODlisab
BI Guest Experi... S, Guest Relations Manager at Bella Italia, responded to this reviewResponded 5 days ago

Hiya, Thanks for your review and feedback. It is disappointing to hear of your experience with neither the food nor service to the standards you have experienced at other Bellas. We will ensure your feedback is passed directly to the Area Manager who will look...More

Reviewed 2 weeks ago

Just 2 of us. Had to wait a few minutes before we were even spoken to. Ground level was very packed and tables were very close to each other. upstairs was almost empty, so I asked politely if we could be seated upstairs. Was told...More

Date of visit: November 2018
Thank Tony-Burns
Reviewed 2 weeks ago

We enjoyed our three course meal there and it was fine. We were a bit dissapointed about the seating where we were put but it was fine in the end. They were really busy so the service was not the fastest but the food was...More

Date of visit: November 2018
Thank Karin K
Reviewed 3 weeks ago

This is such a disappointingly average and not a proper Italian restaurant at all, where a fresh juice is a carton juice and a Bellini is a shop bought Bellini and where two different dishes on children's menu (breaded chicken and chicken strips) are actually...More

Date of visit: November 2018
Thank Experience454418
Reviewed 4 weeks ago

The service provided was of superior quality. Many thanks to Oana for being so nice and offering an excellent service! Keep up the good work!

Date of visit: November 2018
1  Thank Giliano B
Reviewed 5 weeks ago

As other posters have said the service here is so slow. Our waiter avoided making eye contact for about 15 mins. Eventually I called an older lady (possibly the owner) who took our order. Looking around the other diners who were in when we arrived...More

Date of visit: October 2018
Thank Anne L
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
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Ask a question
Questions & Answers
17 July 2018|
AnswerShow all 4 answers
Response from RacJac | Reviewed this property |
When we were there, there were youngsters in the restaurant looked under 16, so I’m not sure where that’s come from !!
Clare S
8 April 2017|
AnswerShow all 5 answers
Response from LadyMullen | Reviewed this property |
Hi Clare, I'm sorry, I don't know..
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 9 - USD 20
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Accepts Credit Cards
Good for
Child-friendly, Groups, Kids, Special Occasion Dining
Location and Contact Information
  • Address: 60 Old Brompton Road, London SW7 3DY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > South Kensington
  • Neighbourhood: South Kensington
  • Phone Number: +44 20 7584 4028
  • E-mail
Bella Italia boasts a prime location along Old Brompton Road in the heart of London's upmarket South Kensington. Found just down the road from South Kensington tube station, Bella Italia offers affordable Italian dining in rustic bistro style surroundings. Decked out in the signature Bella Italia style and colours, this South Kensington branch is a well loved destination for those who don't want to make too much of a dent in their wallet. Tuck into classic Italian pizzas such as the Speck e Rucola (smoked Italian ham and rocket with smoked mozzarella) or delicious pasta dishes like the mushroom risotto with torn chicken breast. Desserts such as the tiramisu or the mascarpone cheesecake certainly end things on a high.
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