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Carluccio's South Kensington

$$ - $$$
Neighbourhood:
South Kensington
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One Old Brompton Road | South Kensington, London SW7 3HZ, England
+44 20 7581 8101
Website
Today
08:00 - 23:30
Closed now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Fri 08:00 - 23:30
Sat 09:00 - 23:30
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535 Reviews from our TripAdvisor Community

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Showing 443: English reviews
Yeovil, United Kingdom
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

Have visited this restaurant quite a lot during the past few years so was very disappointed when here last week. The staff are very attentive but didn't really want to listen to my concerns. The beetroot, pumpkin and goats cheese salad sounds gorgeous, but in truth, is utterly horrible with large chunks of undercoooked beetroot with very little pumpkin involved.... More 

Helpful?
Thank angieh935
Zurich, Switzerland
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

It's nothing special, but reliably good food, very friendly staff and very reasonable prices. A safe bet if you're looking for a place to eat in the area. Definitely recommended.

Helpful?
Thank Skiffy73
Kasia K, General Manager at Carluccio's South Kensington, responded to this review

Dear Skiffy73 We wish to thank you for your review and let you know how much we appreciate your feedback. I am proud of my team and gratefully they haven't let you down:):) Kind Regards, Kasia More 

Central Scotland
2 reviews
1 of 5 bubbles Reviewed 4 days ago NEW

One of the worst meals out ever. First of all the waitress got my starter wrong - ordered arancini and she brought calamari - and asked if I didn't like calamari in the vain hope I might decide just to eat it anyway. Husband's prawns tasted as though they were just defrosted and the sauce was bland and lukewarm. The... More 

Helpful?
Thank NWarner
Kasia K, General Manager at Carluccio's South Kensington, responded to this review

Dear NWarner, I am very disappointing to read your review please contact me direct at southkensington@carluccios.com to discuss further I would appriaciate it very much. Best wishes, Kasia More 

Boston, United Kingdom
Level Contributor
160 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

We had just finished at one of the nearby museums but so had lots of other places so the restaurant was packed. We did eventually get a table but very close to all other tables and very noisy- difficult to hear my children talking to me! The waiter was very friendly and very good at getting us to order extras....... More 

Helpful?
Thank DonDons369
Kasia K, General Manager at Carluccio's South Kensington, responded to this review

Hello, Thank you for your review. I am sorry to hear that the olives never showed up and you had to wait for the drinks. I will address that matter to my Management team. Just to let you know we are looking into combating the noise level issue and hope to resolve this in the near future. Best wishers, Kasia More 

Westcliff-on-Sea, United Kingdom
Level Contributor
30 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Bland Italian food with a very noisy atmosphere, should really be a coffee and cake shop from the amount of mid afternoon customers just sipping coffee.

Helpful?
Thank Saddik M
Kasia K, General Manager at Carluccio's South Kensington, responded to this review

Dear Saddik, Thank you for your review. I am very sorry about how uncomfortable your visit was and we are looking into combating the noise level issue and hope to resolve this in the near future. Best wishers, Kasia More 

Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago via mobile

We went to see Cirque du Soleil last night at the Albert Hall and booked to go to Carluccio's for dinner first. They have a good Gluten free menu which I have to have you to dietary irritations from wheat,gluten and a few other things. They were only a 15 minute walk to the Albert Hall so convenient and we... More 

Helpful?
1 Thank Vicki T
Kasia K, General Manager at Carluccio's South Kensington, responded to this review

Good morning, Many thanks for your lovely words. It was a real pleasure reading your comments! The team was trilled as well and I am glad you had such a great experience with us. See you soon again for your favourite Summer Garden drink:):) Best wishers, Kasia More 

London, United Kingdom
Level Contributor
50 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

We went for dinner and the place is quite big and still was quite busy. Although it was busy the waiting time for the food was rather convenient. Food is good some of it although don't expect the best Italian food you could ever taste. Some other things like the Chicken Millanesa was quite average. Overpriced wine as it is... More 

Helpful?
Thank Lumifg
Kasia K, General Manager at Carluccio's South Kensington, responded to this review

Good morning, Thank you for taking a time to give us your feedback on your experience at Carluccio's in South Kensington. We do our best to have an amazing atmosphere. Regards, Kasia More 

Amsterdam
Level Contributor
74 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 142 helpful votes
3 of 5 bubbles Reviewed 5 weeks ago

I know a lot of people rate Carluccio's - I have always found it pretty average to good at best. However our meal here was very disappointing. Nothing wrong with the table or the service, its just that the food is somewhat bland and lacks the quality that Italian food, properly done, can easily achieve. My main was very boring... More 

Helpful?
Thank Hastur
Alexandra G, Manager at Carluccio's South Kensington, responded to this review

Good evening, Thank you for taking the time to give us your feedback. We pride ourselves in high standards of service, food quality and price value, so I am disappointed you did not enjoy our food. I will personally follow up with our Head Chef and the rest of the kitchen team to ensure recipes are followed perfectly at all... More 

Level Contributor
32 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 15 January 2017 via mobile

We had been to the museums and wanted somewhere to go for dinner. The restaurant looks inviting and friendly and we liked the look of the menu. We were seated straight away even though it was busy. Plenty of room to maneuver the buggy. The menu is simple, with lovely dishes to suit all tastes. Prices very reasonable. Great selection... More 

Helpful?
2 Thank tyjemeva
Alexandra G, Manager at Carluccio's South Kensington, responded to this review

Good evening! Many thanks for your lovely words. It was a real pleasure reading your comments! The team was thrilled as well and I am glad you had such a great experience with us! We are looking forward to see you here again soon! Best wishes, Alexandra Gherman Assistant General Manager More 

Toronto
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 January 2017

The atmosphere here is modern and upbeat. The service was very good and everyone in our party enjoyed their meal.

Helpful?
2 Thank DB101Toronto
Alexandra G, Manager at Carluccio's South Kensington, responded to this review

Good Afternoon, What a lovely review and thank you so much for taking the time to write your comments . I hope to see you again soon. Alexandra and the team. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Italian, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Child-friendly, Kids
Open Hours
Sunday
09:00 - 22:30
Monday
08:00 - 23:30
Tuesday
08:00 - 23:30
Wednesday
08:00 - 23:30
Thursday
08:00 - 23:30
Friday
08:00 - 23:30
Saturday
09:00 - 23:30
Location and Contact Information
  • Address: One Old Brompton Road | South Kensington, London SW7 3HZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > South Kensington
  • Neighbourhood: South Kensington
  • Phone Number: +44 20 7581 8101

Questions & Answers

Questions? Get answers from Carluccio's South Kensington staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood