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The English Tea Room at Brown's Hotel

Brown's Hotel | Albermarle Street, London W1S 4BP, England
+44 20 7518 4155
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Overview
  • Excellent57%
  • Very good19%
  • Average15%
  • Poor7%
  • Terrible2%
Travellers talk about
“scones” (240 reviews)
Closed Now
All hours
CUISINES
British, Vegetarian Friendly, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Brown's Hotel | Albermarle Street, London W1S 4BP, England
All Details
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Reviews (761)
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1 - 10 of 655 reviews

Reviewed 1 week ago

We decided that a recent visit to London warranted a traditional high tea, so where did we decide to go? Where else, but at Browns’ Hotel in fashionable Mayfair, where lore has it that Queen Victoria ‘loved’ to have tea. There were many things we...More

Thank EloZ523
Reviewed 2 weeks ago

My wife and adult son, who lives in London, and I had tea at the Brown hotel on our recent trip to London. I was able to get a reservation at the Brown and a good friend told me that this was his favorite place...More

Thank Eyedoc44
Marco_Novella, Managing Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 1 week ago

Dear Eyedoc44, I'm so very sorry to hear of your feedback following your visit for Afternoon Tea in The English Tea Room. Your experience was clearly not as it should have been. Please could you contact my Tea Room Manager Giovanni Cassino on +44 (0)20...More

Reviewed 3 weeks ago

We booked afternoon tea here, as a special occasion. We weren't in the wood panelled room but in a very pretty room down the back of the hotel. gorgeous decoration, tub chairs, a delightful room to be in! The actual afternoon tea was such a...More

Thank sue r
Marco_Novella, Managing Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 2 weeks ago

Dear Sue R, Thank you for taking the time to review your recent visit for Afternoon Tea in the beautiful Clarendon Room. I was very sorry to learn that the sandwiches and cakes failed to meet expectations. Please be advised that I have shared your...More

Reviewed 13 August 2017 via mobile

A bit expensive, but you can have refill of the sandwiches, which is reasonable. The pianist is working hard but seems like most customers are enjoying their loud conversation.More

Thank Darlie W
Marco_Novella, Managing Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 5 weeks ago

Dear Darlie W, Thank you for taking the time to compose a review following your visit to The English Tea Room and I am pleased to hear that you enjoyed the afternoon. It was disappointing to read that the service you received did not live...More

Reviewed 11 August 2017

Browns is a lovely old hotel and it's a great place to meet people and relax near Piccadilly, however you need to be prepared for the scary prices which, to my mind are a little over the top for what it is.

Thank BrushM
Marco_Novella, Managing Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 5 weeks ago

Dear BrushM, Thank you for your review regarding the English Tea Room at Brown's Hotel. I am delighted to hear of your positive experience and will not hesitate in passing your comments on to the team. Kind regards, Marco Novella

Reviewed 25 July 2017

After flying all night from Canada, we arrived at Brown's Hotel for tea at 1pm. We wanted to start our holiday in style and we couldn't have picked a better place! The atmosphere, food and staff were exactly as desired. Thank you for a delicious...More

Thank Cookinguptrouble
Marco_Novella, Managing Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 26 July 2017

Dear Cookinguptrouble, I am incredibly pleased to hear that we were able to aid the start of your holiday and ensure that it was an enjoyable experience. It is delightful to hear how well the team looked after you, we hope to welcome you back...More

Reviewed 23 July 2017 via mobile

I had been given a gift voucher for a 'champagne afternoon tea for two', and have to say the whole experience was lovely. Booking the afternoon tea was very easy, and on arrival the staff were very attentive. There was more than enough lovely food...More

Thank Hattie W
Marco_Novella, Managing Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 25 July 2017

Dear Hattie W, It is lovely to hear of your time at The English Tea Room. We aim to ensure that our guests needs are entirely met and exceeded throughout the process of booking and enjoying the afternoon, so I am incredibly pleased to hear...More

Reviewed 23 July 2017

After tea at Browns hotel this was a special treat for my son. I not been to Browns for a few years and was really looking forward to another afternoon tea there. I would say it was good but cannot say it was very good....More

Thank Maria50Mike50
Marco_Novella, Managing Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 27 July 2017

Dear Maria50Mike50, It is disappointing to learn that your experience within The English Tea Room did not meet the standards that you should rightfully expect from us. I believe a member of our Food and Beverage team has been in contact with you regarding the...More

Reviewed 20 July 2017

this has to be my most wonderful & memorable afternoon ever, lovely surroundings in a warm cosy atmosphere gorgeous room with piano often visited by Agatha Christie and Queen Victoria in days gone by. Courteous greeting, delicious choice of teas, Sandwiches and tea menus. perfect...More

Thank carole B
Marco_Novella, Managing Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 26 July 2017

Dear Carole B, I am delighted to learn of your recent experience within the English Tea Room. Our piano creates a wonderful atmosphere in which an afternoon can be spent and I am overjoyed to hear that you thoroughly enjoyed it. We hope to welcome...More

Reviewed 17 July 2017 via mobile

We took my mother to Browns for her 90th birthday. They have a great selection of teas and the food was great, especially the scones. Brown strawberry jam is the best I've tasted. We had champagne as well which was super. Their gluten free selection...More

Thank Zilpah5
Marco_Novella, Managing Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 26 July 2017

Dear Zilpah5, I am incredibly pleased to hear that your mother enjoyed her 90th birthday, a special day indeed. I am thankful for your comments regarding our gluten free selection. Thank you for taking the time to compose a review, I will ensure that the...More

Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
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Questions & Answers
pettusfamilee
22 January 2017|
AnswerShow all 3 answers
Response from jshayden | Reviewed this property |
Collared shirt is a must. When I was there I noticed two people with jeans on, I think you'll be fine but would strongly suggest a pair of non denim pants, it is afternoon tea.
0
Votes
pettusfamilee
22 January 2017|
AnswerShow all 11 answers
Response from GwynethG306 | Reviewed this property |
I think the shirt might be Ok to wear, so long as it is smartish, but i believe denim jeans are unacceptable. I am told the hotel has a dress code and jeans are not permitted. I think this is fair enough as it is a nice... More
1
Vote
Rachel L
8 August 2016|
AnswerShow all 6 answers
Response from StuartJohnsonLondon | Property representative |
Happy Afternoon Tea Week! Afternoon Tea in The English Tea Room is unlimited. Our team will happily replenish the sandwiches and pastries upon request. I hope we are able to welcome you soon.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 41 - USD 68
Meals
Lunch, Brunch, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Special Occasion Dining, Romantic
Open Hours
Sunday
12:00 - 17:00
Monday
13:00 - 16:00
Tuesday
13:00 - 16:00
Wednesday
13:00 - 16:00
Thursday
13:00 - 16:00
Friday
13:00 - 16:00
Saturday
12:00 - 17:00
Location and Contact Information
  • Address: Brown's Hotel | Albermarle Street, London W1S 4BP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7518 4155
  • E-mail
Description
For a slice of traditional London life, enjoy the fabled Brown's Afternoon Tea in our award-winning English Tea Room. Take your pick from over 17 teas - including Brown's own blend - and a selection of sandwiches, scones, cakes and pastries. The surroundings are a perfect blend of old and new. Original wood panelling and antique fireplaces sit comfortably with Paul Smith floor lamps and contemporary artwork.
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