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2
Mon., 14/6
20:00

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#239 of 17,105 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
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meals, features, about
Reviews (2,622)
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2,494 results
Traveller rating
1,990
305
116
61
22
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LanguageEnglish
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Traveller rating
1,990
305
116
61
22
Show reviews that mention
All reviews scones finger sandwiches christmas pudding cake ham pastry chicken bread afternoon tea reading room our waiter special occasion birthday treat take away claridges pianist leftovers
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Reviewed 4 days ago via mobile

Wonderful, friendly staff glad to be back to normal I guess. Beautiful room, afternoon tea was absolutely exquisite. Sandwiches, cakes etc. fantastic. Got a goody bag with fancy toffees to take home. Great to see such a fantastic London institution getting back to some sort...of normality. Wonderful experience at a decent price.More

Date of visit: June 2021
Helpful?
Reviewed 1 week ago

I visited Claridges, one of the most expensive hotels, to have tea, and vegan scones. After 20 minutes, I caught the eye of a manager, to ask if Anyone was serving, 10 minutes later, and a waiter, took my order, 20 minutes passed, as the...waiter did not return, I decided to leave. Before lockdown, I would lunch regularly,and found the service and food excellent, not anymore. The management need to address this serious issue, they certainly cannot afford to be complacent.More

Date of visit: June 2021
Helpful?1  
Reviewed 3 weeks ago

For the want of a Mayo the kingdom was lost: Espresso - clearly medium roasted beans that were ground too fine and over extracted resulting in an overly bitter acidic shot. Eggs Benedict - perfect egg, nice ham, the Mayo was pure vinegar, the muffin...was so chewy/doughy you’d need a saw to get through it. The truffle was lost. Staff were a joy, let down by the food. Not good enough for a world renowned 5* hotel in a global capital. Bad way to start the day. What a disappointment. Especially seeing as today was the first day for indoor dining. Breakfast 17th May 2021More

Helpful?
Reviewed 8 May 2021 via mobile

I had lunch here one afternoon. Luckily I had made a reservation a couple of weeks in advance. Almost all tables were full so I recommend anyone wishing to go does the same thing and books well ahead. Lunch was excellent. I had the Lobster...Bisque to start, Chicken Pie for the main followed by a Chocolate Fondant. It was a set menu that I think cost around £60/£65 (not including drinks) the waitress was lovely but she must have left for the day or gone on a lunch break and I was left with a very miserable waiter who slammed the bill down on the table. I could see him swanning around the restaurant, I attempted to make eye contact with him so I could pay the bill but I had no luck. A good 20/25 minutes must have passed. I eventually gave up and walked over to ask another waiter to take my payment which he happily did. He apologised for me having to get up which was appreciated. One other teeny tiny complaint is that there was no background music. There was a pianist playing which was lovely but he would play for 5 minutes and then take a 15 minute break! A little music playing gently in the background in between would have create a much nicer atmosphere.More

Helpful?1  
Reviewed 15 December 2020

Excellent customer service throughout from all at Claridges. The afternoon tea was wonderful, so much food and they just kept bringing more! nothing was too much trouble and they were happy to top up with our favourite sandwiches. A Christmas pudding treat was served along...with the scones and various assorted cakes....all very lovely. It was our anniversary and we were also given a celebration cake plus a lovely individual Christmas cake each to take home. The choice of teas too were amazing and we could have as many as we wanted. Our waiter was excellent and kept our champagne flowing. They were all aware of the Covid rules and customers were spaced out well and sanitisers were plentiful. I can't praise them enough and this is highly recommended and very reasonably priced for everything that we had. Thank you Claridges.More

Date of visit: December 2020
Helpful?2  
Reviewed 13 December 2020 via mobile

We had a wonderful time. The sandwiches were amazing and so was the Christmas pudding, cakes and the hot chocolate!!!! We had two vegan and one vegetarian options and they made a huge effort. When we left they gave my son a lovely bear with...his name embroidered on it and we got some marmalade and a Christmas cake to take away. Never rushed and we sat for over three hours. It was little busy but the staff were all wearing masks and unbelievably nice and sweet.More

Date of visit: December 2020
Helpful?3  
Reviewed 8 December 2020

There was the London philharmonic Orchestra playing during our visit and the most amazing Christmas tree!

Date of visit: December 2020
Helpful?1  
Reviewed 28 November 2020

I already visited the Foyer several times since 7 years and found the whole experience absolutely amazing each time and this last visit was no exception. I am normally a solo traveller and worry about going to places on my own as you normally get...placed in a forgotten corner and made to feel conspicuous with the lack of guests at your table. The Foyer and staff have the ability to make this not happen and I always appreciate that. It was my birthday and on a visit to London to celebrate so I decided to visit for afternoon tea and as normal was blown away by the experience. Glenn is the restaurant director of the Foyer and is a huge part of the establishment. He continues to be professional, friendly, attentive and has an extraordinary ability to move around tables talking to guests and making them all feel special. I felt safe within the dining room with current Covid guidance. Staff wore masks as did guests of moving around. Hand sanitiser at every table and I felt the tables were nice spread out. The teas were all great and the choice of finger sandwiches was lovely. The freshly baked scones with Cornish Clotted cream are the best. The selection of sweet pastries arrives at the table and it almost too good to eat. All of the staff are tremendous and my table was served mainly by Michael who originates from Italy. What a lovely fellow....friendly, caring and keen to do his best as he serves the table. It was also so lovely to meet Luke again who has been part of the Claridges team since my first visit many years ago. These guys make The Foyer feel like part of my family. S special thank you to the two beautiful ladies providing our musical entertainment.....so nice to hear Amazing Grace being played so well. Well done guys and keep up the hard work in such uncertain times.More

Date of visit: November 2020
Helpful?3  
Reviewed 4 November 2020

In the middle of a pandemic, the only difference to business as usual in the Claridge's Foyer and Reading Room was that the waiters were wearing masks. The place was crowded, no social distancing, no hand sanitizer offered at the table, parties of various sizes,...no "rule of six", patrons walking around without face coverings, etc. In addition to our safety concerns, the afternoon tea itself was an underwhelming experience. We waited more than 30 minutes over our lukewarm tea to receive a plate of bland sandwiches. I would have added salt for at least some taste but there was none on the table and waiters were not easy to get hold of as the place was clearly understaffed. After another long wait, we were presented with two miniature scones and four tiny and unremarkable pastries. This experience in a crowded, noisy, apparently not covid-secure, and cold (that is, unheated) environment cost about £70 pp. I am rather generously giving two stars for our visit because the waiting staff were pleasant and the architecture of the venue was impressive. There is little else I could recommend.More

Date of visit: October 2020
Helpful?1  
Reviewed 24 October 2020

Of course this comes with a price tag but how many times do we go to places where we still pay a significant amount for low quality and tell ourselves that we better treat ourselves to something nicer next time? This place is definitely worth...it - I rather go here once than to some other establishments more frequently which are a true rip off compared to this!More

Date of visit: September 2020
Helpful?1  
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Questions & Answers
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Crumbdog
1 August 2020|
AnswerShow all 2 answers
Response from STEPHEN W | Reviewed this property |
Hi, Casual but Smart, hope that helps.
0
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Antoinette C
30 June 2020|
Answer
Response from STEPHEN W | Reviewed this property |
It is always good to ring ahead and check when booking, I do not feel that there would be a problem, they are very accomodating. Good luck
0
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LIncolnToots
29 January 2020|
AnswerShow all 8 answers
Response from Varsha D | Reviewed this property |
The scones and cakes are a decent size meaning not bite size but not too large either.
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Frequently Asked Questions about The Foyer At Claridge's

The Foyer At Claridge's is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5