We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Vapiano - Great Portland Street

#1,792 of 17,938 Restaurants in London
Certificate of Excellence
$$ - $$$
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
19 Great Portland Street, London W1W 8QB, England
+44 20 7268 0082
11:00 - 23:00
Closed now
See all hours
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
Add Photo Write a Review

809 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 554: English reviews
London, United Kingdom
Level Contributor
27 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

This place is amazing and the concept is unique. The food is Italian and the taste is great. There's a good selection of Pastas, Pizzas and Salads. Good selection of drinks from the bar. It's all self-service but clearing and the food is cooked in front of you in minutes. Is a good place to come with friends if you... More 

Thank Miller C
Trondheim, Norway
Level Contributor
52 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

This restaurant has the same system as all the other Vapianos. You enter and are given a "credit card", you order your food and drink - and you pick up your food when you are told it is ready. However, this time we were sooo disapointed!! We ordered 2 different pizzas - Toscana (picy Italian sausage, pesto marinated olives, tomatoes,... More 

Thank Nina B
VapianoUnitedKingdom, Manager at Vapiano - Great Portland Street, responded to this review

Hey Nina, Thanks for taking the time to review your visit in Vapiano. We are very very sorry that you did not enjoy the pizzas you have ordered in Vapiano recently. We can ensure you that we always want our guests to have a unique experience in our restaurant and therefore appreciate your feedback. Our food is freshly prepared every... More 

London, United Kingdom
Level Contributor
13 reviews
10 restaurant reviews
Reviewed 2 weeks ago via mobile

We been with my friend and it was lovely. I like ravioli with carne different than the oldest because it was better the oldest but continuos I like it . I recommend the pizzas !!

Thank Luna_Nes
London, United Kingdom
Level Contributor
85 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 2 weeks ago

Time to get excited Vapiano is here. A superb place to eat great Italian food, freshly made in front of you. There is a good selection of pasta dishes and drinks at the bar. The staff are very helpful, its great to watch you food being made and the chef are hunks too always good for a laugh and happy... More 

Thank julie b
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

London can be a tricky place when it comes to food. It's or expensive as hell for good and decent food or it's uneatable! Vapiano's is a perfect place when you're shoppikg in Orford Street and you want something good, fresh and not be bankrupt after it. They prepare everything in front of you and in addition to their large... More 

Thank Laci O
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

I'm a frequent diner at the Wardour street branch and would recommend people to go there! But don't come here Senior staff were rude there also wasn't enough chefs on for the demand, layout is appalling and the food is of a lesser quality than expected of the brand...had a bolognese that was incredibly bland. Avoid. Go to wardour street.

Thank Aaron M
London, United Kingdom
Level Contributor
161 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 2 weeks ago

Great Portland Street is fantastic place for foodies. Vapiano comes up with an interesting concept; decoration is great, lay out works well and you could have Italian food on a budget. It was ok while we were there but I must warn, when it gets busy I can see that it might be little chaotic to get food on time... More 

Thank harund
Hertfordshire, United Kingdom
Level Contributor
57 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago via mobile

I found this gem! Genius concept! Didn't have a long wait and it was a during the school holidays; our chef was polite and professional. I would recommend to anyone!

Thank DanniH90
Level Contributor
29 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago via mobile

Came here with a high degree of expectation. ordered pizza which was not properly cooked. The place is crowded which is a good sign but in this instance the restaurant has failed. Avoid - Franco Manco is better.

Thank ah k
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I always have a nice meal... on the other hand the staff i not respectful at all! They just dont know how to behave! I went with my husband last Friday (31.03) but i ordered alone for him as well! On the pizza side the guy with glasses was more interested in flirting than in my order and after of... More 

Thank Beatrix B

Travellers who viewed Vapiano - Great Portland Street also viewed


Been to Vapiano - Great Portland Street? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
USD 8 - USD 13
Italian, Pizza, Mediterranean, European, Vegetarian Friendly, Vegan Options
Lunch, Dinner
Restaurant features
Takeout, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi
Good for
Cheap Eats, Kids, Child-friendly, Groups
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 19 Great Portland Street, London W1W 8QB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Fitzrovia
  • Neighbourhood: Fitzrovia
  • Phone Number: +44 20 7268 0082
Laid back, buzzy restaurant, loved for it's freshly made pasta, pizza and salad dishes. Pick up a card on the way in, choose your dish from the counters and watch it made in front of you. Pay on the way out

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Vapiano - Great Portland Street and other visitors
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Vapiano - Great Portland Street staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Fitzrovia

Neighbourhood Profile
This sophisticated and sociable slice of Central London is a shopper’s paradise, offering the latest fashions, gadgets, and souvenirs. Fitzrovia is conveniently located between the major retail thoroughfares of Regent Street to the west and Tottenham Court Road to the east, with a handful of well connected Tube stations dotted around the area for easy transport. This neighbourhood is a favorite among foodies as well, with an impressive number of quality restaurants, pubs, cafes and food shops vying for your patronage – especially along Charlotte Street and near Goodge Street Station.
Explore this neighbourhood