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Frankie & Benny's

) #1,044 of 1,385 Restaurants in Liverpool $$ - $$$ American
Ormskirk Road | Racecourse Retail Park, Liverpool L9 5AN, England
+44 151 524 4000
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Overview
  • Excellent24%
  • Very good20%
  • Average18%
  • Poor18%
  • Terrible20%
Travellers talk about
“fast food” (3 reviews)
Open Now
09:00 - 23:00All hours
CUISINES
American
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Ormskirk Road | Racecourse Retail Park, Liverpool L9 5AN, England
Write a Review
Reviews (277)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 275 reviews

Reviewed 2 weeks ago via mobile

Been here a few times but the most recent visit was a complete disappointment. After ordering food, we waited no less than 45 mins for it to come out, we actually could see it on the service area where it sat for a good 7-8...More

Thank Joanne1302
Reviewed 3 weeks ago via mobile

Visited today for evening meal. We are fussy eaters but asked for nothing unusual eg plain chicken pitta bread meal. Plain....came with lettuce and an unordered side of corn on the cob, ordered ham pizza, received cheese pizza with no ham topping, ordered plain beef...More

Thank 090604
Reviewed 4 weeks ago via mobile

Decided to get up and leave after no one bothered ever to come back and take our order despite watching three other tables seated after us and have their orders taken. Very disappointed.

Thank Neil C
Reviewed 11 May 2017

1st time here and not really that impressed. It was absolutely freezing in there, somcold I have come home and putt my heating on high! The time we waitied from ordering something tomactually receiving it was ridiculous the food was bad just the service and...More

Thank vicky s
Reviewed 6 May 2017 via mobile

Full restaurant when we arrived for a busy Friday night. We enjoyed a milkshake and a mocktail at the bar while we waited for our table. Although the restaurant was full the manageress accommodated our table request for my pregnant girlfriend and we were seated...More

Thank Joshua9019
Reviewed 5 May 2017

We would only go back to this chain if we get a special offer voucher. We had signed up on the web site and were sent a 2 for 1 main menu deal. We went along for our lunch on a Thursday just after 12noon....More

Thank rosaline2015
Reviewed 2 May 2017 via mobile

Me and my partner went for breakfast and had to send both dishes back ( first time I have ever done that in a restaurant) the dishes were both cold, the coffee came in dirty cups and the manager looked like he'd come into work...More

Thank David H
Reviewed 2 May 2017

Not very impressed with F&B's. The food was just average and very expensive. We went to celebrate my granddaughers 16th Birthday but I won't be going back.

Thank Sue S
Reviewed 1 May 2017

My sister, my daughter and I arrived at 10:45 and were shown to a table. We were offered menus. By 11:15, this initial contact had not been followed up. Three more parties arrived after we did, were all seated and all had their orders taken....More

Thank Neil D
Reviewed 30 April 2017

This was our second time in Frankie & Benny´s. We didn´t like the first experience but decided to give it a second chance. Poor decision! 1) filthy table 2) the food is on the line between average and poor 3) wrong orders were delivered to...More

Thank Diana S
Nearby
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Nearby Attractions
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1.55 km away
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.98 km away
Aintree Golf Centre
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1.45 km away
Aintree Grand National
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Kids, Child-friendly
Open Hours
Sunday
09:00 - 23:00
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: Ormskirk Road | Racecourse Retail Park, Liverpool L9 5AN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Liverpool
  • Phone Number: +44 151 524 4000
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