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The Exchange at Hilton Liverpool

3 Thomas Steers Way, Liverpool L1 8LW, England
+44 151 708 4300
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  • Excellent37%
  • Very good24%
  • Average14%
  • Poor14%
  • Terrible11%
Travellers talk about
“terrine” (6 reviews)
“sea bass” (14 reviews)
Open Now
6:30 am - 10:00 pmAll hours
British, Vegetarian Friendly, Gluten Free Options, Vegan Options
$$ - $$$
3 Thomas Steers Way, Liverpool L1 8LW, England
All Details
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Reviews (297)
Traveller rating
Traveller type
Time of year

1 - 10 of 295 reviews

Reviewed 1 week ago

My wife booked us a table through Groupon, Afternoon Tea for £19. You could tell the place was a high end establishment, spotlessly clean, superb fancy decor and even the toilets looked posh! Was very nice for us both to experience this for a couple...More

Thank Andrew G
Reviewed 1 week ago

I took a friend here as a 'Thank you' and we had the Afternoon Tea. I was very disappointed with the whole experience. It was advertised as 'Tea with a view', however the only view I had was the football match... I thought the place...More

Thank Martina F
Reviewed 2 weeks ago via mobile

My wife and I were treated by our children to celebrate our wedding anniversary and as we hadn't been before we didn't know what to expect. Well we weren't disappointed and the service we received on walking in to the time we walked out was...More

Thank SteveM196
Reviewed 4 weeks ago

Bought from Groupon.Thought it would be a treat,but it was'nt-very mediocre.There was no atmosphere-very few(maybe another 2 tables).Avery big let-down-at least it was an offer so I suppose can't complain!!!

Thank YOLO123
Reviewed 5 weeks ago via mobile

Nice restaurant with friendly staff. Food was presented beautifully and tasted wonderful. Staff were very friendly and knowledgable about the food, but perhaps should receive a little more training with regards to the bar. When I asked which cider they had on draught, I was...More

Thank James T
Reviewed 12 September 2017 via mobile

When arriving for afternoon tea me and my boyfriend were not greeted by anyone for at least 10 minutes. When we were seen to by a female staff member she was incredibly rude. She asked for my name and I explained that the lady on...More

Thank Drew M
Reviewed 10 September 2017

I have been here five times - 3 times this July, twice last year as a couple. Three lunches in the bar area, one dinner in the restaurant. The food is very good and most staff are friendly and helpful. In July, a soup and...More

Thank DavidHWDorset
Reviewed 3 September 2017 via mobile

We had a meal as a family while staying at the hotel ,we took advantage of an offer for guests £25 worth of food for £15. I would of been very disappointed if we'd paid fuĺl price on food.The food was ok not great, the...More

Thank Empink73
Reviewed 29 August 2017

Took the whole family on a Friday evening with an offer voucher of two courses with glass of prosecco. The staff were great in accommodating our party which included a toddler and a baby in prom. We all felt the meal was excellent. Scallops cooked...More

Thank estelleManchester
Reviewed 25 August 2017 via mobile

This was my first visit to this hilton branch and I was surprisingly very disappointed. To start off, as we arrived in the exchange restaurant, no one greated us for at least 10 minutes, upon the waiter arriving, we had to ask to be seated....More

Thank amybrooks66
Nearby Restaurants
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Las Iguanas - Liverpool
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Nearby Attractions
Merseyside Maritime Museum
4,879 reviews
.32 km away
Liverpool ONE
1,375 reviews
.17 km away
Chavasse Park
29 reviews
.12 km away
Pier Masters House
24 reviews
.27 km away
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Questions & Answers
22 July 2017|
AnswerShow all 4 answers
Response from Gillshealthandfitnes | Reviewed this property |
Some of the mains had small supplements if you wanted for e.g. steak. Still very much value for money and lovely food with friendly staff.
10 July 2016|
Response from wwfc1877 | Reviewed this property |
Dinner starters range from 4.50 for a soup to 12.00 for scallops. Mains go from around 8.00 to 21.00. And steaks 18.00 for rib eye to 25.00 for fillet. Desarts from 4.50 to 8.00. Hope this helps. Nice place to eat with good... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 20 - USD 30
Lunch, Dinner, Breakfast, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Romantic, Groups, Special Occasion Dining, Business meetings, Child-friendly
Open Hours
7:00 am - 10:00 pm
6:30 am - 10:00 pm
6:30 am - 10:00 pm
6:30 am - 10:00 pm
6:30 am - 10:00 pm
6:30 am - 10:00 pm
7:00 am - 10:00 pm
Location and Contact Information
  • Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Liverpool>  > Central Liverpool
  • Neighbourhood: Central Liverpool
  • Phone Number: +44 151 708 4300
  • E-mail
  • This restaurant is at Hilton Liverpool City Centre
With superb views of the elegant Chavasse Park, The Exchange at Hilton Liverpool offers modern European cuisine in stylish surroundings. Contemporary and stylish, The Exchange features classy, minimalist decor with leather banquettes and a colour scheme of taupe, pink and chocolate shades. Exchange restaurant offers an imaginative menu of fresh, seasonal produce, along with an extensive list of fine wines and beers. Diners can also enjoy a cocktail in the sleek, modern Pima Bar, found in the impressive hotel lobby. Housed in the modern Hilton Liverpool Hotel, The Exchange offers a sophisticated space in which to dine.
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