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Frankie & Benny's New York Italian Restaurant & Bar - Southampton

West Quay Road, Southampton SO15 1RE, England
+44 23 8033 8622
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  • Excellent20%
  • Very good28%
  • Average19%
  • Poor14%
  • Terrible19%
Travellers talk about
Open Now
09:00 - 23:00All hours
Italian, American, Pizza, Diner, Vegetarian Friendly
$$ - $$$
West Quay Road, Southampton SO15 1RE, England
All Details
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Reviews (231)
Traveller rating
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Time of year

1 - 10 of 227 reviews

Reviewed 1 week ago

Can I suggest the inclusion of a "Good" rating as "Very Good" is too generous if there is a slight complaint to make but "Average" is too harsh! This restaurant is ideally convenient when visiting the cinema (Southampton). The food is delicious and the staff...More

Thank john a
Reviewed 3 weeks ago

I have eaten here several times over the years and used to come here regularly while studying at Southampton, I have always found the staff pleasant but the food is not great. Breakfast is okay and you can get a good deal for two here,...More

Thank Heather H
Reviewed 3 weeks ago via mobile

This has to be the worst F&B we have been to. We have visited this one a few times and been going to frankies for years and since the first time visiting this one,we always said that it's definitely not the best F&B. We go...More

Reviewed 20 June 2017

A group of 13 of us visited at 7pm on Saturday 17th. Service was very good and the food was lovely. No complaints from anyone at our table.

Thank Jay J
Reviewed 17 June 2017 via mobile

Visited here after a break on the Isle of Wight before heading home. Arrived just after 7pm and it was still fairly quiet although it quickly picked up shortly afterwards. Our food was excellent, meatball pizza and BBQ chicken pitta. Our service (I think his...More

1  Thank jw1983
Reviewed 31 May 2017 via mobile

Usual Italian/American mix. Kids menu is quite good although my son always sticks with spaghetti Bolognese, but at least I know he will eat it. I like the chicken burger as it's just grilled chicken breast in a roll. No breaded reformed version, this is...More

Thank purple215
Reviewed 29 May 2017 via mobile

Visited on a Sunday night of a bank holiday weekend. Earliest table we could book was 8.30 though when we got in there it was less than half full. The sever cocked the order up and brought all of the food at the same time,...More

Thank Mike C
Reviewed 30 April 2017 via mobile

I've been to Frankie and Benny's a few times now and every time it's been without Doubt an excellent choice to go. The service and food are great. Family friendly staff and atmosphere. As I'm vegetarian they catered to my needs and I wasn't disappointed.

Thank keziaaaa
Reviewed 26 April 2017 via mobile

I had a tasty, traditional style italian Pizza at your's. Service nice too, yet not cearing enough at times.

Thank WendyFHy
Reviewed 14 April 2017 via mobile

Just want to say a massive thank you to the staff for our visit last night. Our food was absolutely beautiful, I never wanted it to end! And the waitress was a pleasure to talk to. Well done all round 🎉🎉💐

Thank Sayra_thomo
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Questions & Answers
Mike S
27 September 2016|
Response from JaneG1956 | Reviewed this property |
Hi that's a pain if you go back you get 4 hrs free if you use the restaurant or other facilities and after 6pm it's free. There is a machine on the reception in the restaurant you have to log your number into to get your... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 37
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Groups, Kids
Open Hours
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: West Quay Road, Southampton SO15 1RE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Southampton
  • Phone Number: +44 23 8033 8622
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