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Bella Italia Chester

29 Eastgate Street, Chester CH1 1LG, England
+44 1244 325420
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Overview
  • Excellent32%
  • Very good26%
  • Average19%
  • Poor13%
  • Terrible10%
Travellers talk about
“prawns” (8 reviews)
“tasty food” (13 reviews)
“a late lunch” (7 reviews)
Open Now
9:00 am - 10:30 pmAll hours
CUISINES
Italian, Pizza, Grill, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
29 Eastgate Street, Chester CH1 1LG, England
All Details
Write a ReviewReviews (706)
Traveller rating
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1 - 10 of 690 reviews

Reviewed yesterday via mobile

Went last week, showed in but not particularly welcomed. Know the standard of food and what we had was perfectly presented and tasted great and came i n good time. The frustrating element was the waitress who was bordering on rude, kept whistling and singing,...More

Thank catinthehat8
Reviewed 1 week ago

We went for the lunch deal, it was very busy no wonder the food was great, we enjoyed it and the the service was good, we will be going to other Bella Italia.

1  Thank sunshine1951
Reviewed 1 week ago via mobile

I met up with my sister for a meal on Sunday afternoon. We had spaghetti carbonara and fishcake starter. Very nice food and service quite quick. Well done.

1  Thank Dave M
Reviewed 1 week ago via mobile

Appalling service. Visited on Sunday 3rd Dec. Entered at 1.45pm when lots of tables were vacant. Asked if we had booked, we hadn't, and took over 10 minutes to decide if we were allowed to stay. We were. Worst decision we made. I ordered a...More

1  Thank JoannaEllie
BI Guest Experi... S, Guest Relations Manager at Bella Italia Chester, responded to this reviewResponded 2 days ago

Hi Joanna, Thanks for your feedback. We are sorry your recent meal with us wasn't Bella! Our service should be friendly, perfectly paced and accurate and we are sorry this wasn't the case and that you were left waiting so long for your plates! Here...More

Reviewed 1 week ago

booked a table on sat 2nd dec for 9pm, meeting up with an old friend not seen for years , as you can imagine we were happy to be together again (chatty , jolly) get the picture , we arrive on time showed our table...More

Thank kazfletcher2017
BI Guest Experi... S, Guest Relations Manager at Bella Italia Chester, responded to this reviewResponded 2 days ago

Hiya Kaz, Thanks for your feedback. We are sorry that we disappointed you. Here at Bella we have a responsible drinking policy and are sorry this didn't meet your expectations during your visit. Thanks for feeding this back. We hope that you have a very,...More

Reviewed 1 week ago

We traipsed around half of Chester looking for a decent vegan option on the restaurant menus and eventually found Bella Italia. We had excellent service from the waitress Aneta, and the Lentichie was the best pasta meal we have eaten for a long time, followed...More

3  Thank gharbon
Reviewed 2 weeks ago

The restaurant could be a lovely little atmospheric place however it lacks personality. We didn't have anything to eat just a drink so cannot comment on the foo. The service was very slow too almost felt as though we had been forgotten. I wouldn't return...More

Thank l s
BI Guest Experi... S, Guest Relations Manager at Bella Italia Chester, responded to this reviewResponded 1 week ago

Hiya, Thanks for your review. We are sorry that your visit lacked our usual Bella atmosphere and fun vibe! Our service should be friendly, perfectly paced and accurate and we are sorry this wasn't the case. We will ensure the Area Manager feeds this back...More

Reviewed 2 weeks ago via mobile

Restaurant was dirty - especially the stairs (food all over them presumably from kitchen staff shoes) leading up to the toilets- which were not much better. Waitress was lovely but totally overworked whilst other members of staff seemed to be not as busy. Overall poor...More

Thank Gill C
BI Guest Experi... S, Guest Relations Manager at Bella Italia Chester, responded to this reviewResponded 1 week ago

Hi Gill, Thanks your for feedback. We are sorry your visit wasn't quite Bella. Here at Bella we take hygiene very seriously and our restaurants should always be to the highest of standards. Our toilets are monitored regularly but we can appreciate that in between...More

Reviewed 3 weeks ago

Chosen by our niece for a birthday meal, went midweek only to be informed they had run out of pizza bases. So I had a chicken burger, which went on a walkabout and arrived 5 minutes after other meals were delivered which meant the chips...More

Thank Tim162
BI Guest Experi... S, Guest Relations Manager at Bella Italia Chester, responded to this reviewResponded 1 week ago

Hi Tim, Thanks for your feedback. We are sorry your niece's Birthday with us wasn't a Bella celebration! All of our dishes should be full of fresh ingredients, bursting with authentic flavour and cooked to perfection. We are sorry to see that your dishes didn't...More

Reviewed 3 weeks ago via mobile

We visited Bella Italia in Chester on a busy Saturday as the Christmas market was in full swing as we have a fussy eater in our family but one who loves Italian food. Our waitress was superb, very patient while we tried to decide what...More

Thank julieyounger
BI Guest Experi... S, Guest Relations Manager at Bella Italia Chester, responded to this reviewResponded 1 week ago

Hi Julie, Thanks for your review. We are glad your meal was served with Bella charm but are sorry that your meal wasn't up to Bella tasty standards! All of our dishes should be full of fresh ingredients, bursting with authentic flavour and cooked to...More

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Ask a question
Questions & Answers
Maud W
17 May 2017|
AnswerShow all 4 answers
Response from MADABOUTANIMALS | Reviewed this property |
Always a good idea to book especially at the weekend
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 9 - USD 21
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Delivery, Takeout, Outdoor Seating, Seating, Waitstaff, Free Off-Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Wine and Beer, Accepts Credit Cards
Good for
Kids, Special Occasion Dining, Child-friendly
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 10:30 pm
Tuesday
9:00 am - 10:30 pm
Wednesday
9:00 am - 10:30 pm
Thursday
9:00 am - 10:30 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm
Location and Contact Information
  • Address: 29 Eastgate Street, Chester CH1 1LG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 325420
  • E-mail
Description
Situated in the heart of Chester city centre, Bella Italia is a popular dining destination for those looking for well priced good quality Italian food. This well loved Chester restaurant is based in a pretty period building and offers a warm and inviting ambience. The menu ranges from authentic Italian pizzas to tasty pastas, meat and fish dishes. Indulge in a plate of mixed antipasto before diving into a bowl of chicken and spinach fusilli in a creamy gorgonzola sauce or a chargrilled salmon fillet served with green beans, roasted new potatoes and a tomato and red onion salsa. Ideal for friends, family and work colleagues, there really is something for everyone at Bella Italia Chester.
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