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Mad Hatters Tearoom & Bakery

49 Bridge Street Row East, Chester CH1 1NW, England
+44 1244 323444
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  • Excellent44%
  • Very good29%
  • Average13%
  • Poor6%
  • Terrible8%
Travellers talk about
“cupcakes” (134 reviews)
“sandwiches” (70 reviews)
Closed Now
All hours
British, Cafe, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
49 Bridge Street Row East, Chester CH1 1NW, England
All Details
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Reviews (533)
Traveller rating
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1 - 10 of 526 reviews

Reviewed yesterday via mobile

The Mad Hatter is a lovely place. There is a lovely menu choice and the interior is quirky and very attractive. It was reasonably priced and you can pick up a few cute gifts too. Service was good too.

Thank Janet A
Reviewed 2 days ago

My reply.I replied immediately listing various points. 1. No one from this establishment called me> I phoned 4 times leaving my name and no. I was answered on the 5th call. 2. I did, VERY LOUDLY, to the extent that the next table became silent,...More

Thank deb386
Reviewed 4 days ago via mobile

We were given a gift voucher for afternoon tea as a birthday treat. Having not heard of this establishment before we were excited to go! We booked our table and my husband informed them ahead of time that I was dairy free and he commented...More

Thank Vicky D
Reviewed 6 days ago via mobile

We visited as a treat for our wedding anniversary. The food and drink were perfect. We cant wait to visit again.The staff were lovely. They were clearly busy but they maintained a fantastic manner.

Thank kelly_Lantitsos
Reviewed 1 week ago

My daughter & I found this tearoom by accident and we were so glad we did. Very cute and lovely staff x

Thank Buddens
Reviewed 1 week ago

Delightful tea room in The Rows, first floor. The name drew us in, but the unmatched crockery, the display of clocks out of sync (except for one that showed the correct time!) and the decor kept us interested. My choice was Olive Tea (excellent) and...More

Thank HelenPlumb
Reviewed 1 week ago via mobile

We visited Mad Hatters yesterday afternoon and received wonderful service and gorgeous food. It was my nieces birthday, she was 9 and having phoned them book earlier in the week, the staff had sprinkled cute multicoloured sparkly stars on the table, and she had a...More

2  Thank Wilson2105
Reviewed 1 week ago via mobile

We noticed Madhatters earlier on in the week & were very excited by an Alice in Wonderland styled cafe. We went inside and we were greeted by a friendly man who said if we were to visit Madhatters we would have to book a table...More

2  Thank Chloe L
Ann G, Owner at Mad Hatters Tearoom & Bakery, responded to this reviewResponded 1 week ago

Hello. I apologise we did not have any available tables when you returned to the Tearoom, this was very unfortunate timing and is something we unfortunately have no control over if you have not booked. When you first arrived at the Tearoom at around 12pm...More

Reviewed 1 week ago

Enjoyed a very nice lunch with tea with our children when visiting family in Chester. We all enjoyed the welsh rarebit and a cup of tea - simple and delicious, as well as very attentive service. Cute tea and kitchen accessories available as well.

Thank Kara H
Reviewed 2 weeks ago via mobile

A group of 30 of us booked afternoon tea. The tables were nicely laid out. The waitress couldn't have been more helpful, but it was mainly her, without help, so she was going backwards and forwards for us all. She explained that there was difficulty...More

Thank Sue C
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Nearby Attractions
Chester Rows
887 reviews
.16 km away
Chester Roman Gardens
473 reviews
.21 km away
Grosvenor Museum
592 reviews
.20 km away
Booth Mansion
90 reviews
.19 km away
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Questions & Answers
Robyn T
24 February 2017|
AnswerShow all 2 answers
Response from Maxaddison | Reviewed this property |
We booked as we were a large party but smaller groups and couples just walked in I think! Call them as they are very accommodating.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 3 - USD 26
Lunch, Brunch, Breakfast
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Reservations
Good for
Special Occasion Dining, Kids, Child-friendly
Open Hours
10:30 - 17:00
09:30 - 17:00
09:30 - 17:00
09:30 - 17:00
09:30 - 17:00
09:30 - 17:00
09:30 - 17:00
Location and Contact Information
  • Address: 49 Bridge Street Row East, Chester CH1 1NW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 323444
  • E-mail
Mad Hatters Tearoom & Bakery is located at the historic and unique building of The Rectory, 49 Bridge Street Row, within the city walls of Chester in Cheshire. With subtle English Tearoom eccentricity and a touch of 'Wonderland', visit Mad Hatters to enjoy our breakfasts, elevenses, light lunches, and Mad Hatters' speciality, Afternoon Tea. We also play host to private functions and corporate events with a full bespoke event planning service.
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