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Riverside Tea Gardens

The Groves, Chester, England
+44 1244 314440
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Overview
  • Excellent13%
  • Very good13%
  • Average3%
  • Poor9%
  • Terrible62%
9 Apr 2017
“Let down”
18 Jun 2017
“Awful ”
Restaurant Hours
CUISINES
Cafe, British
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
The Groves, Chester, England
All Details
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Reviews (53)
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1 - 10 of 52 reviews

Reviewed 18 June 2017 via mobile

Terrible service. 15 minutes for a glass of blackcurrant for a 5 year old in 29 degree heat. Waitresses are beyond rude and look down their nose. Place is filthy aswell.

Thank louise_elizabeth1982
Reviewed 28 May 2017

We come here for a light lunch. The café has a delightful setting, looking out across the River Dee. There is indoor seating, but plastic tables and chairs are spread out across the forecourt, and we enjoy the warmth of the sun through the clouds....More

Thank Paul S
Reviewed 13 May 2017 via mobile

Firstly, we had a lovely and very friendly male server and he did his best, but unfortunately this is where the anything good about this tearooms ends. The lady in charge is rude to staff and very abrupt to customers. Inside look like you've stepped...More

Thank Sally J
Reviewed 1 May 2017 via mobile

Agreeing with the above comments. We are not ones to criticise readily, but the service was extremely short and rude! It probably does ok because of the river view on sunny days. I would definitely consider the other cafes if you can as they are...More

Thank Mark74700
Reviewed 16 April 2017 via mobile

Really rude offhand service from owner and head waitress. We ordered afternoon tea and Broccoli and Stilton soup. Tea was delivered to my partner before I had finished ordering and when she asked if it was Earl Grey the waitress rolled her eyes and said...More

Thank JohnxAdam
Reviewed 10 April 2017

Food ok,location great,however experience let down by owner who has no idea of customer care,quite rude and very offhand and because of her attitude I felt it had a knock on effect with her staff.Get the impression that because of the location owner feels she...More

1  Thank sandralacey1944
Reviewed 25 March 2017

Waited 20 minutes for 2 plastic glasses of coke, and one had a hair in it. Staff unfriendly. Plastic tables and chairs. Overall not worth the wait.

Thank tallyhd25
Reviewed 27 August 2016

You might be tempted to visit here for the view from the terrace ( Tarmac drive ). Don't it is just not worth it . I came here a year ago and was amazed at how rude and ungratful the manger/owner was towards a nice...More

Thank Barry A
Reviewed 22 July 2016

Stopped for a lite bite. Plastic furniture on the patio, we went inside for a menu and to order. A bit unfriendly as they appear only to tolerate patrons not welcome them. An example would be payment by Cash or Cheque ONLY. I ordered a...More

Thank Micgou
Reviewed 28 June 2016

Cannot fault the Riverside Tea rooms, everything is fresh with home made cakes and if you want a lunch, they do great sandwiches and an all day breakfast. The staff are very friendly , you may have to wait a bit longer for your food...More

1  Thank Normskiman
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch
Restaurant features
Outdoor Seating, Seating
Location and Contact Information
  • Address: The Groves, Chester, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 314440
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