We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Carluccio's - Walton-On-Thames

The Heart, Walton-On-Thames, England
+44 1932 246396
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent30%
  • Very good40%
  • Average16%
  • Poor8%
  • Terrible6%
Travellers talk about
“focaccia” (4 reviews)
“calamari” (11 reviews)
“spaghetti” (5 reviews)
Closed Now
All hours
CUISINES
Italian, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
The Heart, Walton-On-Thames, England
All Details
Write a Review
Reviews (216)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 216 reviews

Reviewed 5 days ago

We had stopped for coffee and then saw the special in August for the T-bone veal steaks, so we returned a few days later. The restaurant is very convenient to reach and for parking. The staff are attentive. The veal steak was good, but I...More

Thank BruceNB
Reviewed 1 week ago via mobile

A good evening at Carluccio's. Food was good, wine a little pricy. Nice ambience as it was a week day, can imagine it would get quite busy over weekends. Staff were very attentive, perhaps a bit too much as two different people kept checking we...More

Thank Debbie C
James H, General Manager at Carluccio's - Walton-On-Thames, responded to this reviewResponded today

Hi Debbie, Thanks for taking time to give us your feedback. I am most pleased that you enjoyed your dinner with us. Do keep an eye out for our current wine offers that we are running, they represent amazing value for some outstanding wines. We...More

Reviewed 1 week ago

I visit Carluccio's for breakfast whenever possible, It's even better during the summer when you are able to sit outside. Very good breakfast selection to suit all taste's the surroundings are both clean and comfortable and the staff and service are both pleasant and efficient.More

Thank Leslie B
James H, General Manager at Carluccio's - Walton-On-Thames, responded to this reviewResponded today

Hi Leslie, Thankyou so much for your kind words about us here at Walton, myself and all the team are so pleased to hear the effort we put in is appreciated. Our outside area is prefect for the summertime and will be looking even better...More

Reviewed 1 week ago

I have never minded Carluccio, although I always felt it was overpriced for the quality of the food served but it did have one or two nice dishes. I stopped in the Walton on Thames Carluccio a few weeks for some lunch after some shopping...More

Thank LuxuryTraveller36
James H, General Manager at Carluccio's - Walton-On-Thames, responded to this reviewResponded today

Hi LuxuryTraveller36, I am so sorry to hear about your poor experience with us here at Walton. You are entirely correct that we should have discounted your whole bill and I am truly sorry that we did not do this. I have discussed the issues...More

Reviewed 5 weeks ago

We went last Saturday for lunch as we had seen an offer for half price seafood pasta on line so thought we would try it. we had garlic bread as a starter and the main was very good we would certainly have it again. the...More

Thank val_thatcher
Reviewed 16 August 2017 via mobile

The menu is limited. The food and drinks are expensive. Staff do not know the menu agent why should as they're selling it. Cold atmosphere.More

Thank Laura_EYY
James H, General Manager at Carluccio's - Walton-On-Thames, responded to this reviewResponded 4 weeks ago

Hi Laura, Please accept my apologies for the poor experience you seemed to have had with us. We pride ourselves on offering great value for money, excellent service from our fully trained teams and creating a welcoming atmosphere for our guests to enjoy their time...More

Reviewed 10 August 2017

Very nice restaurant with extremely pleasant staff. Service was quick, though the restaurant wasn't busy. Food was decisions.More

Thank suzanna c
James H, General Manager at Carluccio's - Walton-On-Thames, responded to this reviewResponded 4 weeks ago

Hi Suzanna, Thankyou for taking time to let us know your thoughts about us here at Walton. Its so pleasing to hear you had an enjoyable experience. I am very lucky with the team I have here and will be sure to pass on your...More

Reviewed 9 August 2017

Admittedley it is the School holiday, however, a table of four adult women with toddler children made ear shattering noise. The children used their table area like a playground. Piles of food lay under the table, delightful patient waitress swept up the mess afterwards.. My...More

Thank sunrisen
James H, General Manager at Carluccio's - Walton-On-Thames, responded to this reviewResponded 14 August 2017

Hi Sunrisen, Please accept my apologies for the noisy experience you had with us last week, we are a child friendly restaurant but hope that this never impacts on other peoples experiences, so please do accept my apologies. We do hope that you will be...More

Reviewed 29 July 2017

My 2 year old daughter spilt apple juice all over herself. She had been given an open glass. I asked a waitress to get me a napkin to clean her up. The waitress said ok but then went to serve another customer. Our food had...More

Thank Peter A
Reviewed 20 July 2017 via mobile

I have eaten at Carluccios Walton on Thames three times in the last month (lunches and dinner) I felt the need to write a review because all three meals were good quality food and service. The set menu was excellent value for money with good...More

1  Thank 652catherine
James H, General Manager at Carluccio's - Walton-On-Thames, responded to this reviewResponded 14 August 2017

Hi Catherine, Thankyou for taking time to review our business, it is always great to receive 5 star reviews. Our set menu does represent excellent value for money and the team work tirelessly to provide the best service, as you mention many of them have...More

Nearby
Nearby Restaurants
Cappadocia
447 reviews
.26 km away
Prima Fila
295 reviews
.27 km away
The 1955 Club
86 reviews
.18 km away
Nearby Attractions
Everyman Cinema
275 reviews
.34 km away
The Comedy Works
14 reviews
.22 km away
The Regent
18 reviews
.31 km away
St Erconwalds Roman Catholic Church
9 reviews
.59 km away
Ask a question
Questions & Answers
LondonDanni
11 May 2015|
AnswerShow all 2 answers
Response from John C | Reviewed this property |
Hi :) I'm assuming you're staying in a hotel in the Walton area (Carluccio's is a restaurant, not a hotel).....where are you travelling from?
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Special Occasion Dining, Kids, Groups
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: The Heart, Walton-On-Thames, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Walton-On-Thames
  • Phone Number: +44 1932 246396
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing