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Cactus Club Cafe

$$ - $$$American, ,
4653 Kingsway, Burnaby, British Columbia V5H 2B3, Canada
+1 604-431-8448
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Overview
  • Excellent36%
  • Very good44%
  • Average16%
  • Poor3%
  • Terrible1%
Travellers talk about
“steak” (18 reviews)
“quesadillas” (3 reviews)
“ravioli” (6 reviews)
Open Now
All hours
CUISINES
American, Bar, Canadian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
4653 Kingsway, Burnaby, British Columbia V5H 2B3, Canada
All Details
Write a ReviewReviews (298)
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1 - 10 of 283 reviews

Reviewed 5 days ago

you get better customer service from hot dog stand than cactus club I was reg customer until I saw the real face behind the nice building dish washer / waitress promote to management / head office without a knowledge of customer care they acting polite...More

Thank Jim R
Keely C, Manager at Cactus Club Cafe, responded to this reviewResponded 3 days ago

Hello Jim, I am so sorry to see how your experience went with us at Kingsway. This is not at all our standard and I would love an opportunity to speak with you more about what happened. At your convenience, feel free to call me...More

Reviewed 2 weeks ago

This location in Burnaby has everything going for it except for the location. It's a little cramped compared to other locations and the annex isn't all that great. That aside, the food quality and the staff is no less admirable than other Cactus Club locations...More

Thank Siyala
Keely C, Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hello Siyala, I am so pleased to hear that you had a great experience overall with us. We are quite a tiny location with a lot of character. We look forward to your next visit and hope to earn 5 stars in the future! Sincerely,...More

Reviewed 3 weeks ago

We asked for a quieter part of the restaurant and they gave us a place in the far corner where noise was not an issue. (we hate noisy places). The food was good and the wine selection was also good, Not that we don't want...More

Thank eberhardbergler
Keely C, Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hello, Thank you for taking the time to leave us a review. We are glad to see you enjoyed our dinner and wine menus and we hope you will give us the opportunity to earn 5 stars in the near future! Sincerely, Keely Chapman Manager...More

Reviewed 3 weeks ago via mobile

Family had eally enjoyed the food and options with vegetarian options. Servers were friendly and helpful.More

Thank 628saritan
Keely C, Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hello, We are so pleased to see that you were able to enjoy our vegetarian menu and that our servers were able to help you make an informed decision. Thank you so much for taking the time to leave us this review and we look...More

Reviewed 15 November 2017

We had a family dinner in the restaurant in a weekday, the environment is warm and cozy; service is unmatched by beautiful young ladies. The food selection and the quality are excellent. The overall experience was great, specially the steak choices.

Thank Mf-tantawy
Keely C, Manager at Cactus Club Cafe, responded to this reviewResponded 24 November 2017

Hello, Thank you so much for your review! We are so happy to see you enjoyed our food selection, especially our steaks. We look forward to seeing you again soon. Sincerely, Keely Chapman Manager Cactus Club Cafe Kingsway

Reviewed 15 November 2017 via mobile

I love Cactus Club. I think everything on the menu is great. My personal favourites are the burgers and quesadillas. They have a great fajita. You can call for reservations now.

Thank Sue C
Keely C, Manager at Cactus Club Cafe, responded to this reviewResponded 24 November 2017

Hello Sue, We are so happy to see that you enjoy our menu selection. Thank you so much for taking the time to leave us a review and we look forward to your next visit with us! Sincerely, Keely Chapman Manager Cactus Club Cafe Kingsway

Reviewed 11 November 2017 via mobile

Food is great, bathrooms clean. Wait staff is helpful and quick with beverage refills. I would give it a 5 star but found the restraunt quite noisy. I'm 62 years old so take that into consideration the noise issue.More

Thank Jo M
Keely C, Manager at Cactus Club Cafe, responded to this reviewResponded 13 November 2017

Hello Jo, Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your meal and found our staff helpful! We're sorry about the noise levels and hope that you will give us an opportunity to earn...More

Reviewed 11 November 2017

We mostly go to the Marine Way location, but my favourite location is Jack Poole Plaza, near Canada Place. The view of the water is amazing. We were sitting at our table as an eagle swooped down to the water. I love the hamburgers the...More

Thank SusanmWillows
Keely C, Manager at Cactus Club Cafe, responded to this reviewResponded 13 November 2017

Hello Susan, Thank you so much for taking the time to leave Cactus Club a review. We will pass your kind words along to the Coal Harbour team and hope you will visit us at Kingsway in the future! Sincerely, Keely Chapman Manager Cactus Club...More

Reviewed 10 November 2017

Last visited 20+ years ago. Went as a group of 6 and shared several outstanding dishes. No wonder it was voted as Vancouver's best chain restaurant.

Thank BurnabyCanuck
Keely C, Manager at Cactus Club Cafe, responded to this reviewResponded 13 November 2017

Hello, We are pleased to see that you had a great experience with us, even after so long! Thank you so much for your review and we look forward to your next visit! Sincerely, Keely Chapman Manager Cactus Club Cafe Kingsway

Reviewed 26 October 2017

Food was excellent and Brittany was the best hostess/server! Our family went for dinner out and had a great experience; our hostess made recommendations, including for our child. Staff was friendly and service was timely.More

Thank Bill A
Keely C, Manager at Cactus Club Cafe, responded to this reviewResponded 30 October 2017

Hello Bill, I am so happy to see that Brittany was able to provide you with 5 star service on your last visit. We are so grateful for your review and we look forward to seeing you again soon! Sincerely, Keely Chapman Manager Cactus Club...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Groups, Special Occasion Dining, Bar Scene, Kids, Business meetings, Local cuisine
Open Hours
Sunday
11:00 am - 12:00 am
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 1:00 am
Saturday
11:00 am - 1:00 am
Location and Contact Information
  • Address: 4653 Kingsway, Burnaby, British Columbia V5H 2B3, Canada
  • Location: Canada  >  British Columbia  >  Burnaby>  > Marlborough
  • Neighbourhood: Marlborough
  • Phone Number: +1 604-431-8448
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