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Boston Pizza

$$ - $$$
Italian, Pizza, Canadian, Healthy
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721 Ottawa St S #2, Kitchener, Ontario N2E 3H5, Canada
+1 519-749-8800
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17 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
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Showing 17: English reviews
Kitchener
Level Contributor
77 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 18 October 2016

I have had consistent good quality meals at this particular Boston Pizza location for the past several years. My favorite server is "Chewy" He is an amazing people person & always aims to please. Everyone always asks to be seated in his section. :) Keep up the great food quality & the fantastic service Boston Pizza.

Helpful?
Thank happercamper
Kitchener, Canada
Level Contributor
31 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 21 September 2016 via mobile

My husband and I have been there 4 times in less than 2 months. The food is always delicious, the staff is wonderful (especially Jen) and the portions are HUGE. Highly recommend. We love our visits. Excellent place for family, couples or singles.

Helpful?
1 Thank Delia H
Level Contributor
91 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
3 of 5 bubbles Reviewed 6 September 2016

In my experience eating at many different Boston Pizza locations on different occasions, the chain does know how to make a good pizza (they should given the word is in their name!). Their pasta dishes are also pretty decent. However, the service we received on a recent visit was not quite of the same quality. It was just a few... More 

Helpful?
1 Thank MerelyATourist
Waterloo, Canada
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 August 2016

The servers have been there for years, so they know what they're doing. Yes, it is a bit on the expensive side, but the food is always good.

Helpful?
Thank 70val
Ontario, Canada
Level Contributor
106 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 15 August 2016 via mobile

Went in for a quick pizza. We had the Bacon Double Cheeseburger pizza. Our favorite. We ordered the small pizza and shared it. Was a good amount for our small seniors appetites. Had a couple of nice cold brew to go with the pizza. We were seated immediately and our waiter was right over. She promised the pizza would be... More 

Helpful?
Thank Paul S
Lisbon, Portugal
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 May 2016 via mobile

Chris is fantastic! Excellent with kids and inuititive with the service. Prompt and kind. We'll be back.

Helpful?
Thank Bommer1983
Royal Oak, Michigan
Level Contributor
23 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 May 2016 via mobile

The menu had plenty of great choices. We went with pizza and it certainly did not disappoint. Very good food, friendly staff and quick service

Helpful?
Thank mityjoe
Kitchener, Canada
Level Contributor
257 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 26 September 2015 via mobile

So you know what to expect. Service is good. Food is good and the overall experience is very good but you know what it is before you go so you can't really ever be disappointed.

Helpful?
Thank Marilyn A
Level Contributor
46 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 11 August 2015 via mobile

We were seated fast got our food in good time and it was hot. The lost of star was we were ignored after our food was served took forever to get my sons ice cream and the cheque.

Helpful?
Thank Coles_family
Kitchener, Canada
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 29 July 2015

Went in late one evening with a friend. There was a total of 5 people at the bar and we still waited 6 minutes for our waitress. We then drank some very overpriced Heineken's and left.

Helpful?
Thank InsanityPlea

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Italian, Pizza, Canadian, Healthy
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff
Good for
Groups
Location and Contact Information
  • Address: 721 Ottawa St S #2, Kitchener, Ontario N2E 3H5, Canada
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Kitchener
  • Phone Number: +1 519-749-8800

Questions & Answers

Questions? Get answers from Boston Pizza staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?