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Swiss Chalet Rotisserie & Grill

) #371 of 459 Restaurants in Kitchener $$ - $$$
525 Highland Rd W, Kitchener, Ontario N2M 5K1, Canada
+1 519-578-7030
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  • Excellent9%
  • Very good22%
  • Average29%
  • Poor22%
  • Terrible18%
27 May 2017
“Too Many Errors on Take out Orders”
13 Feb 2017
“Friday Night Family Night Supper”
Restaurant Hours
$$ - $$$
525 Highland Rd W, Kitchener, Ontario N2M 5K1, Canada
All Details
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Reviews (53)
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1 - 10 of 53 reviews

Reviewed 3 weeks ago

We usually go to the Ira Needles location, but last night we needed to go to the Highland location since it was in close proximity to our son's school. Big mistake. First of all... the chicken was terrific and the server was generally quite nice....More

Thank pb630
Reviewed 28 May 2017

My family recently ordered take out from this location as we all like Swiss Chalet and the restaurant is close to our home. There were 7 of us in the group. Our order included 1 hot beef sandwich with fries, beef dinner with mashed potatoes,...More

Thank mbarron
Reviewed 30 April 2017

Six of us arrived around 6, there was a wait line even though there were quite a few empty tables. Waitress did not come for about 10 minutes to take our drink order, that was our shortest wait. It took over an hour for our...More

1  Thank _kimberleyfink59
Reviewed 12 April 2017

Regretfully I don't plan to return to this Swiss Chalet. I am a fan of this chain but this location had really slow service. The waitress brought my food and never once again checked if everything was ok. We asked for the bill and even...More

1  Thank beenar0undl0ts
A TripAdvisor Member
Reviewed 19 February 2017 via mobile

We have been ordering from here for years and they were never able to get an order right no matter what. When Ira needles opened up we stopped using this location for obvious reasons. New Year's Day Ira needles was closed so we decided to...More

1  Thank A TripAdvisor Member
Reviewed 14 February 2017

We arrived for dinner late - around 7.45pm and the restaurant closes at 900pm. Fries were overcooked, wing on chicken was charred and pizza could sub for a hockey puck off the children's menu.

Thank macphersie3424186
Reviewed 5 February 2017 via mobile

Bring a rolled up newspaper. They should maybe think about hanging flypaper above the tables. Food seemed OK though you have to assume it's got at least some fly vomit on it by the time it reaches the table, 'cause man, there were a lot...More

Thank Richard B
Reviewed 4 February 2017 via mobile

My boyfriend and I went to this location last night for dinner. I wanted to order the club wrap without mayo, one would think that this wouldn't be a big deal right!?!? I was told my our server that they pre make them and that...More

Thank Hollie P
Reviewed 7 December 2016

Have been taking my Mother here about once every two months for dinner for the last couple of years. It has always been fine up until recently. We ordered to appetizers and 4 festive dinners. In ordering the Spinach dip, it came with a very...More

1  Thank Outbax
Reviewed 9 November 2016

Being from out of town, and needing a place that would cater to my dietary needs, we once again relied on Swiss Chalet. As my husband always says, they offer a 'standard level of standardness'. This may seem a somewhat lackluster description of what the...More

Thank debit7
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Delivery, Seating, Waitstaff, Serves Alcohol, Takeout, Outdoor Seating, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 525 Highland Rd W, Kitchener, Ontario N2M 5K1, Canada
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Kitchener
  • Phone Number: +1 519-578-7030
  • E-mail
Since our doors first opened in 1954, Canadian families have been coming back to Swiss Chalet generation after generation. Our rotisserie ovens only accept fresh (never frozen), grain-fed, Canadian Grade A chickens, because quality is all we know. So what will it be? A Quarter Chicken with fries?
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