We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swiss Chalet Rotisserie & Grill

) #371 of 459 Restaurants in Kitchener $$ - $$$
525 Highland Rd W, Kitchener, Ontario N2M 5K1, Canada
+1 519-578-7030
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent9%
  • Very good22%
  • Average29%
  • Poor22%
  • Terrible18%
27 May 2017
“Too Many Errors on Take out Orders”
13 Feb 2017
“Friday Night Family Night Supper”
Restaurant Hours
CUISINES
Canadian
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
525 Highland Rd W, Kitchener, Ontario N2M 5K1, Canada
All Details
Write a Review
Reviews (53)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 53 reviews

Reviewed 3 weeks ago

We usually go to the Ira Needles location, but last night we needed to go to the Highland location since it was in close proximity to our son's school. Big mistake. First of all... the chicken was terrific and the server was generally quite nice....More

Thank pb630
Reviewed 28 May 2017

My family recently ordered take out from this location as we all like Swiss Chalet and the restaurant is close to our home. There were 7 of us in the group. Our order included 1 hot beef sandwich with fries, beef dinner with mashed potatoes,...More

Thank mbarron
Reviewed 30 April 2017

Six of us arrived around 6, there was a wait line even though there were quite a few empty tables. Waitress did not come for about 10 minutes to take our drink order, that was our shortest wait. It took over an hour for our...More

1  Thank _kimberleyfink59
Reviewed 12 April 2017

Regretfully I don't plan to return to this Swiss Chalet. I am a fan of this chain but this location had really slow service. The waitress brought my food and never once again checked if everything was ok. We asked for the bill and even...More

1  Thank beenar0undl0ts
A TripAdvisor Member
21
Reviewed 19 February 2017 via mobile

We have been ordering from here for years and they were never able to get an order right no matter what. When Ira needles opened up we stopped using this location for obvious reasons. New Year's Day Ira needles was closed so we decided to...More

1  Thank A TripAdvisor Member
Reviewed 14 February 2017

We arrived for dinner late - around 7.45pm and the restaurant closes at 900pm. Fries were overcooked, wing on chicken was charred and pizza could sub for a hockey puck off the children's menu.

Thank macphersie3424186
Reviewed 5 February 2017 via mobile

Bring a rolled up newspaper. They should maybe think about hanging flypaper above the tables. Food seemed OK though you have to assume it's got at least some fly vomit on it by the time it reaches the table, 'cause man, there were a lot...More

Thank Richard B
Reviewed 4 February 2017 via mobile

My boyfriend and I went to this location last night for dinner. I wanted to order the club wrap without mayo, one would think that this wouldn't be a big deal right!?!? I was told my our server that they pre make them and that...More

Thank Hollie P
Reviewed 7 December 2016

Have been taking my Mother here about once every two months for dinner for the last couple of years. It has always been fine up until recently. We ordered to appetizers and 4 festive dinners. In ordering the Spinach dip, it came with a very...More

1  Thank Outbax
Reviewed 9 November 2016

Being from out of town, and needing a place that would cater to my dietary needs, we once again relied on Swiss Chalet. As my husband always says, they offer a 'standard level of standardness'. This may seem a somewhat lackluster description of what the...More

Thank debit7
Nearby
Nearby Restaurants
Red Ginger Modern Thai And Viet
78 reviews
.19 km away
Muya Restaurant
13 reviews
.95 km away
Alpine Cafe
7 reviews
.90 km away
Baskin-Robbins
8 reviews
.44 km away
Nearby Attractions
Victoria Park
398 reviews
1.82 km away
Schneider Haus National Historic Site
57 reviews
1.97 km away
McLennan Park
50 reviews
2.40 km away
THEMUSEUM
130 reviews
2.69 km away
Questions & Answers
Get quick answers from Swiss Chalet Rotisserie & Grill staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Canadian
Meals
Lunch, Dinner
Restaurant features
Delivery, Seating, Waitstaff, Serves Alcohol, Takeout, Outdoor Seating, Wheelchair Accessible
Good for
Child-friendly
Location and Contact Information
  • Address: 525 Highland Rd W, Kitchener, Ontario N2M 5K1, Canada
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Kitchener
  • Phone Number: +1 519-578-7030
  • E-mail
Description
Since our doors first opened in 1954, Canadian families have been coming back to Swiss Chalet generation after generation. Our rotisserie ovens only accept fresh (never frozen), grain-fed, Canadian Grade A chickens, because quality is all we know. So what will it be? A Quarter Chicken with fries?
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing