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Pizza Hut

Italian, Pizza, Canadian
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107 Lombard St, Smiths Falls, Ontario K7A 5B8, Canada
+1 613-284-1010
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18 Reviews from our TripAdvisor Community

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Showing 18: English reviews
1 review
1 of 5 bubbles Reviewed 1 week ago

Wow, just wow! I can't believe this place is still open. I have literally never been to a Pizza Hut as poorly run as this one. I am a huge fan of this chain, but this particular franchise could single handedly destroy Pizza Hut's reputation. The management and staff are lazy, rude and incompetent. I literally waited at least 15... More 

Helpful?
Thank Sharron M
1 review
1 of 5 bubbles Reviewed 4 weeks ago

The pizza we had tonight at pizza hut had to be the worst my wife and I ever had ,the crust was ok but the topping were paper thin some area on pizza had no cheese we will never visit pizza hut again

Helpful?
Thank Robert B
Level Contributor
4 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 9 October 2016 via mobile

Everyone knows what you get at Pizza Hut and we had the signature pizza. Been a couple of times as the ready buffet is convenient. Gotta say the place is just not clean though. I need the paper towel to open doors and washroom was horrible just to wash hands before getting hands on pizza. I don't usually eat with... More 

Helpful?
Thank John M
Smiths Falls, Canada
Level Contributor
20 reviews
17 restaurant reviews
4 of 5 bubbles Reviewed 13 September 2016

Enjoy the food on occasion but always find that the bill is high? They changed our favourite chicken Alfredo for some crummy flavoured Alfred sauce that is not the same. Too bad.

Helpful?
Thank Linda C
Smiths Falls, Canada
Level Contributor
27 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 15 May 2016 via mobile

I dropped in to place my order. There was no line-up. Fast and friendly service. My order was ready right on time and was perfect.

Helpful?
Thank Bill D
Smiths Falls, Canada
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 23 January 2016 via mobile

My daughter and I ordered two takeout chicken Alfredo dishes, and were extremely disappointed with the food. Dry, no cheese, a plain cardboard-tasting white sauce and loads and loads of black pepper. Upon calling the store, the manager refused to do anything for us let alone even apologize, let alone even be somewhat friendly or professional. She did say that... More 

Helpful?
1 Thank CCCourtney
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 3 March 2015 via mobile

I was very upset to order dinner for my family to have our pizza show up almost raw! I called the local store and spoke with the owner-manager. His response was " I spoke with my staff and they said it's fine". I manage a local business in this small town and can not believe this is the service I... More 

Helpful?
3 Thank Tasha P
Ottawa, Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 26 January 2015 via mobile

I made an early order of one large and 3 medium pizzas the day of my daughters first birthday. I had 8 children coming some of which would need to leave at 6pm. I called my order in over two hours prior and asked it to be delivered for 5:15. At 4:38 I got a call from their number and... More 

Helpful?
1 Thank Juelles
Cambridge, Canada
Level Contributor
101 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 14 November 2014

there is nothing special about pizza hut, what you expect in the way or service and food is typical of any pizza hut. Quality is good value for what you pay.

Helpful?
Thank Phil835
Smiths Falls, Ontario
Level Contributor
29 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
2 of 5 bubbles Reviewed 24 July 2014

I recently ordered a medium Canadian pizza and found that it was much too salty. So salty, I couldn't even taste anything on the pizza. My husband loves salty foods and he even found it too much. Only good thing about the pizza was the crust. We won't be back.

Helpful?
Thank canadianeh_20

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
Italian, Pizza, Canadian
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Delivery, Wheelchair Accessible
Location and Contact Information
  • Address: 107 Lombard St, Smiths Falls, Ontario K7A 5B8, Canada
  • Location: Canada  >  Ontario  >  Smiths Falls
  • Phone Number: +1 613-284-1010

Questions & Answers

Questions? Get answers from Pizza Hut staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?