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Spur Steak Ranch Silver Mountain

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17 Tokai Street | Shop F174, Blue Route Mall, Dreyersdal, Tokai 7945, South Africa
+27 21 712 5861
Website
Today
08:00 - 22:00
Closed now
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Hours:
Sun 08:00 - 21:00
Mon - Sat 08:00 - 22:00
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17 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Western Cape, South Africa
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 28 December 2016 via mobile

Out waiter went MIA so was forced to gain the attention of another waiter from the adjacent booths.Well if looks could kill- this waiter obviously was not keen to help anyone who was not in her booth as she would not get the tip i can only assume. We asked for wet wipes but due to her attitude i thought... More 

Helpful?
Thank chechad
laraspirit, Public Relations Manager at Spur Steak Ranch Silver Mountain, responded to this review

We are really ashamed of this review. We will be contacting you to rectify the situation. More 

Cape Town, South Africa
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 18 December 2016 via mobile

1) Badly trained staff 2) Took forever to bring food and the restaurant isn't even half full 3) Sister found a 3inch hair in her chicken schnitzel, when we spoke to the manager she argued that it wasn't hair and instead a "mushroom fibre strand" (obviously that's bull). Anyone with half a working brain cell could plainly see it was... More 

Helpful?
Thank Melania C
laraspirit, Public Relations Manager at Spur Steak Ranch Silver Mountain, responded to this review

Very disappointing to read this. We are terribly sorry that you had such a poor experience. We will contact you personally to address your concerns. Silver Mountain management More 

Bristol, United Kingdom
Level Contributor
29 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 11 December 2016

Myself and my sister popped into this Spur mid week for lunch. I had the peri-peri sauce burger, the spice level was amazing. And I was given tabasco sauce to put over my chips and onion rings. Service was good, although prices are slightly higher than expected. Overall a good experience at this Spur

Helpful?
Thank 80Shelley
laraspirit, Public Relations Manager at Spur Steak Ranch Silver Mountain, responded to this review

Thanks for the great review regarding your food and experience. Please visit us soon! More 

Western Cape, South Africa
1 review
2 of 5 bubbles Reviewed 31 October 2016

My husband and i had supper and this was our first time visiting Tokia together as we stay in the Boland. My husband order the Lazy aged Steak and i ordered the calamari rings and replaced the chips with salad .. My husband had to ask for extra chips and onion rings cause when his food came the plate was... More 

Helpful?
Thank shireenbarnes
laraspirit, Public Relations Manager at Spur Steak Ranch Silver Mountain, responded to this review

We are so disappointed to hear about your bad experience. We will contact you personally and try and rectify the situation. Silver Mountain Management More 

Cape Town Central, South Africa
Level Contributor
41 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 2 October 2016

Visited the Spur twice this weekend - Friday evening and Saturday morning. Although the staff is really friendly - the service is terribly slow. So bad that on Saturday morning I actually left after 10 minutes as no one even approached me for a drinks order.

Helpful?
Thank ElsaHoffmann
laraspirit, Public Relations Manager at Spur Steak Ranch Silver Mountain, responded to this review

Hi ElsaHoffmann We are very disappointed to hear that you have been experiencing poor service. Please note that we are looking into your complaint and will contact you privately. Regards Silver Mountain Spur More 

Cape Town, South Africa
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 11 September 2016 via mobile

This morning at about 10:30 we arrived at the spur in Blueroute for breakfast. We were led to our table and sat for about 15 minutes before a waiter came to our table. This guy Samuel came and whilst he was starting to take our order.. Another waitron Wendy came and took over. We were 4 people at the table... More 

Helpful?
Thank 534virginiat
laraspirit, Public Relations Manager at Spur Steak Ranch Silver Mountain, responded to this review

Hi 534virginiat We are really not happy to hear that your breakfast experience was poor. We would like to gain a better understanding of what occurred on the day. We will send you a private message in order to get your contact details. Regards Silver Mountain Spur More 

Cape Town Central, South Africa
Level Contributor
4 reviews
3 restaurant reviews
3 of 5 bubbles Reviewed 8 September 2016

Average ... breakfast no longer worth it. Burger and chips still good though and friendly staff. Birthday song drives me insane.

Helpful?
Thank Berrylicious54
laraspirit, Public Relations Manager at Spur Steak Ranch Silver Mountain, responded to this review

Hi Berrylicious, we are sorry to hear that the breakfast was poor. We will be contacting you to see how we may improve. Thanks Silver Mountain Spur More 

Cape Town Central, South Africa
Level Contributor
32 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 4 September 2016 via mobile

We went for breakfast before going for a movie. It took more than 20min just to get drinks. When the food finally arrived it was cold and the eggs wire tiny. It is the worst Spur I have visited in years.

Helpful?
Thank TriggerCT
Spur_Steak_Ranches, Guest Relations Manager at Spur Steak Ranch Silver Mountain, responded to this review

Dear TriggerCT, Thank you for the review of Silver Mountain Spur! We are extremely disappointed to hear about your dining experience. We would like an opportunity to contact you and address your concerns. Could you kindly send your contact details along with a copy of this review to customer-care@spur.co.za or call us on 086 000 7787. Kind Regards, Spur Steak... More 

Saint Julian's, Malta
Level Contributor
179 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 11 July 2016

All Spur restaurants are great. So is this one. I often sneak in for a quick glass of wine when visiting the nearby movies. Standard Spur menu, fare, great service etc. highly recommended.

Helpful?
Thank saswcpr
Spur_Steak_Ranches, Guest Relations Manager at Spur Steak Ranch Silver Mountain, responded to this review

Dear saswcpr, Thank you for the review of Silver Mountain Spur! We are happy to hear that the service was great and that you enjoyed yourself. We look forward to welcoming you back again soon. Kind Regards, Spur Steak Ranches More 

Cape Town
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 18 May 2016

Having eaten at various Spurs since inception of the franchise back in the 70s, I can safely say the quality of the burger, chips and onion rings was the best ever.

Helpful?
Thank Pamcooper
Spur_Steak_Ranches, Guest Relations Manager at Spur Steak Ranch Silver Mountain, responded to this review

Dear Pamcooper, Thank you for the review of Silver Mountain Spur! We are pleased to hear that you enjoyed your meal and we look forward to seeing you again soon. Kind Regards, Spur Steak Ranches More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
Cuisine
Steakhouse, Fast food, Barbecue
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Waitstaff, Parking Available, Validated Parking, Television, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Delivery, Takeout
Good for
Local cuisine, Kids, Child-friendly, Groups
Open Hours
Sunday
08:00 - 21:00
Monday
08:00 - 22:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
08:00 - 22:00
Saturday
08:00 - 22:00
Location and Contact Information
  • Address: 17 Tokai Street | Shop F174, Blue Route Mall, Dreyersdal, Tokai 7945, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  Cape Town  >  Tokai
  • Phone Number: +27 21 712 5861
Description
Spoil your family & eat out at Silver Mountain Spur. We are the best steakhouse & burger restaurant in Tokai. Bring along your kids for some great tasting food & dessert from our famous Spur menu.

Questions & Answers

Questions? Get answers from Spur Steak Ranch Silver Mountain staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?