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Harts Boatyard

$$ - $$$
Bar, British, Pub, Contemporary, Vegetarian Friendly, Gluten Free Options
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Harts Boatyard Portsmouth Road, Surbiton, Kingston upon Thames KT6 4ES, England
+44 20 8399 7515
Website
Today
11:00 - 23:30
Open now
See all hours
Hours:
Sun 11:00 - 22:30
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 23:30
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652 Reviews from our TripAdvisor Community

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Showing 647: English reviews
1 review
Reviewed yesterday NEW via mobile

Went to the Hart's boatyard last night for a birthday celebration, so not my choice to go there. The positives are the location and view of the river with helpful friendly staff. Sadly the food is absolutely awful. Some of the worst food I have had in a long time. The starter was ok, which consisted of three chicken nuggets... More 

Helpful?
Thank Scott P
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW via mobile

My partner and I went back to harts boatyard this evening after two previous good visits. This time however it was a different story. the food was overcooked, dry, and not as described. the atmosphere was poor and the couple who thought it was acceptable to eat each other's faces off in the middle of the main bar area was... More 

Helpful?
Thank Lee C
Bedford, United Kingdom
Level Contributor
35 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
Reviewed 5 days ago NEW

We visited our friends at Hampton court, they booked a table at the Harts Boatyard, we returned two starters and all four main meals were over price and just could not understand this place was busy. It would have been better if we ordered a take way. However we went back to our friends house and had pancakes which were... More 

Helpful?
Thank Patrick R
Level Contributor
16 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

My partner took me here for my birthday at the end of March; this was a Thursday at lunchtime so I would imagine nowhere near as busy as it must get on a sunny weekend when I'd imagine the terrace must be absolutely packed. The most obvious thing to praise is the gorgeous bankside view of the Thames; it's very... More 

Helpful?
Thank Bryony M
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 6 days ago NEW via mobile

We visited over Easter weekend and the food, views and the restaurant itself were all excellent. Our only problem was with the slow service. Our drinks took a while to come and we had to ask for one of them twice. One coffee after the meal didn't ever arrive. The food also arrived at different times - I had half... More 

Helpful?
Thank Lucy R
General Manager A, Manager at Harts Boatyard, responded to this review

I was very disappointed to read of your recent visit with us Lucy, and whilst an apology will regrettably not alter the outcome of your experience on this particular occasion, I do extend it with all sincerity from myself and the team at The Harts Boatyard. I certainly empathise regarding the points you mention in your review, and the level... More 

Braughing, Ware United Kingdom
Level Contributor
767 reviews
311 restaurant reviews
common_n_restaurant_reviews_1bd8 277 helpful votes
Reviewed 1 week ago via mobile

If you want a great pint, with a great view then look no further. Situated on the banks of the Thames overlooking Raven island, Harts offers great beer and good quality food. Either sit inside on a cool evening and watch the river traffic pass or on balmy afternoons and evenings watch the sun set with your glass of Sav... More 

Helpful?
Thank ChefCliveM
General Manager A, Manager at Harts Boatyard, responded to this review

Chefclivem, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day and see you soon!!! The Harts Boatyard Team More 

Epsom, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Here we are again and nothing has changed, still brilliant food excellent service. Great menu choice and varied wines to chose from.

Helpful?
Thank kevinshenton1
General Manager A, Manager at Harts Boatyard, responded to this review

Hi Kevinshenton1, thank you for taking the time to leave a review for us at The Harts Boatyard. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!... More 

Amsterdam, The Netherlands
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We tried this having not passed this way for a while and were pleasantly surprised. This pub / restaurant is part of a chain but manages to offer a very relaxed good quality meal in a riverside ocation which is ideal for those days when it looks as if you should be outside but its not quite warm enough. If... More 

Helpful?
Thank Peter T
General Manager A, Manager at Harts Boatyard, responded to this review

Peter, thank you for leaving this detailed feedback about your experience with The Harts Boatyard. When the sun does come out, we do fill the outside tables very quickly so ensure you come in early to grab that perfect spot for a relaxing afternoon. Wishing you a great day until the next time we meet. The Harts Boatyard Team More 

Level Contributor
39 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

We've been coming here for a few years now and sadly it's not as good as it was. We came for lunch after not visiting for a few months. We ordered our drinks at the bar then went to find a table. There were a few empty tables but all were dirty and cluttered with empty glasses and crisp packets.... More 

Helpful?
Thank Julie S
General Manager A, Manager at Harts Boatyard, responded to this review

Julie S, thank you for leaving this detailed feedback about your experience with The Harts Boatyard. We are sorry to hear that you last visit wasn't up to our normal standard of service that our guests should be getting. Not that there is any excuse for dirty tables but we had a couple of staff members phone in sick which... More 

London, United Kingdom
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

A restaurant/Pub on the river is always attractive . In this respect Hats is good . The choice of beer is limited and the food is a little disappointing

Helpful?
Thank Chris B
General Manager A, Manager at Harts Boatyard, responded to this review

Chris, thank you for taking the time to leave us feedback. We are currently developing a new menu which will be going live at the end of this month so please come in soon to give us another try so that we can restore your faith in us. Regards The Harts Boatyard Team More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Bar, British, Pub, Contemporary, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Business meetings, Special Occasion Dining, Bar Scene, View, Child-friendly
Open Hours
Sunday
11:00 - 22:30
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 23:30
Saturday
11:00 - 23:30
Location and Contact Information
  • Address: Harts Boatyard Portsmouth Road, Surbiton, Kingston upon Thames KT6 4ES, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Kingston upon Thames  >  Surbiton
  • Phone Number: +44 20 8399 7515
Description
An idyllic retreat set in beautiful country house-style surroundings,Harts Boatyard serves a menu of gourmet European recipes. Trained in high-class cookery schools in Spain and Italy, the chefs bring a wealth of experience, and demonstrate knowledge of a breadth of classic and complex cooking techniques. Partnering with Rothschild wine merchants, guests can choose a bottle from the well-stocked cellar.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Harts Boatyard and other visitors
1 question
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Twickenham, United Kingdom
2 months ago

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Questions? Get answers from Harts Boatyard staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?