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We have been several times before and the food was excellent as always but the service was very slow - 30 minutes to get a baguette. Yes they were busy but our drinks didn't come until the food was served and when we asked for...sugar, she said she would get it and disappeared!More
We really enjoyed our visit today. The cream tea was amazing. Delicious scones with generous jam and cream. Coffee was good and lovely homemade cake. Next time we will come for lunch the jacket potatoes looked very tasty. Staff were very friendly and efficient. ⭐️⭐️⭐️⭐️⭐️
This is the third time during the past 5 years I’ve visited here. Unfortunately I am afraid to say this is a big disappointment. Service was as always very slow. One person working. My wife had to get up and asked to be served. The...room smelled stale, cooking smells from the kitchen, like fried food or something similar. The seats are uncomfortable and too many packed in to two rooms. Don’t get me wrong, it is a business and get that they want to maximise this but at what cost? The room we sat in needed decorating and added to this, three blue bottle flies were buzzing about. Nice!!
This winter, if you close, get the decorating sorted, new flooring, carpets are no good when you are serving food. They trap smells.
On the plus side, the cream tea was very nice. Shame really because the only other tea room near is in Challock which is worse so you should be flying the flag is the cream tea wars around that little pocket.More
This small tea rooms is situated at the top of the hill leading to Chilham Square. Although it is good on a fine Summer's day to sit outside there is limited seating and you have to be aware of cars travelling to the Square which...almost touch the people sitting outside. Also, be very wary of the plagues of wasps all vying for your cream scones and jam! Inside, again, very limited seating. However, the fare is excellent if you can put up with the above problems.More
Was with a group of 14 cyclists in desperate need of tea and cake this morning only to arrive and fine this place closed! Do not rely on the times advertised.More
Date of visit: October 2019
sean s, Owner at Shelly's Tea Rooms, responded to this reviewResponded 27 October 2019
Thank you for taking the time to give us a 1 out of 5 for not visiting us, we open ourselves 7 days a week 52 weeks a year 9.30-6 and until 5 pm in the winter, on the 24th we had a family member...More