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Sushi Kan

$$ - $$$
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On 1900 Innes Rd | This Is a Second Location and Has Been Open for at Least Two Years, Ottawa, Ontario, Canada
+1 613-746-8900
Website
Today
11:30 - 21:30
Closed now
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Hours:
Sun - Thu 11:30 - 21:30
Fri - Sat 11:30 - 22:00
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120 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Carleton Place, Canada
1 review
1 of 5 bubbles Reviewed 18 February 2017

I took my family here for dinner February 17, 2017. The time was 5:30pm. It was busy, so we placed a big order of food. I was actually worried I ordered too much.. we filled two pages of ordered. After 45 minutes, all we got was one miso soup, and some chicken balls. None of the actual sushi, sashimi or... More 

Helpful?
Thank eggman3123
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 5 February 2017 via mobile

Sushi Kan used to be a good AYCE Japanese restaurant for a long time in Ottawa. But over time the quality of its food has diminished. The rolls are OK but the sashimi are so thin sliced and small that does not taste good at all. This has been the case for my last 2 visits and we were quite... More 

Helpful?
Thank Blues_3000
Level Contributor
3 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 4 February 2017 via mobile

This is our favourite sushi place in Ottawa. My husband and I have tried different sushi places within Ottawa and we always come back to Sushi Kan. We keep our points card where you get your 11th visit free and we probably used at least 5 of them so far. We go to sushi kan at least twice a month.... More 

Helpful?
Thank Joe K
Brisbane, Australia
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 4 January 2017 via mobile

Very reasonably priced for the quality that you get. Not the best sushi but for $8 per meal it's very good. If you buy buffet menu ($15 lunch or $25 dinner) you'd probably get a good value. Good customer service too. We returned one of the dish because it wasn't what we expected and they took it. Will come back!!!!

Helpful?
Thank ulethp
Niagara Falls, Canada
Level Contributor
88 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 27 December 2016

Our whole family loves sushi restaurants and our Ottawa grandchildren picked this one. We were not disappointed. It is clean, well kept, and our round table for 5 was perfect. You order by listing on a piece of paper the number of your choices. I found this easier than using an iPad as some restaurants do. I think I would... More 

Helpful?
Thank Judai
Summerside, Canada
Level Contributor
29 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 20 December 2016

The breaded shrimp, sushi and spring rolls were delicious. Everyone enjoyed the soy and plum sauces that were included.

Helpful?
Thank Ginny V
Ottawa, Canada
Level Contributor
50 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 5 December 2016 via mobile

The quality does not justify the price. Below average sushi. You can go to almost any other all you can eat sushi buffet in Ottawa and pay the same price for way better sushi. I don't recommend it and won't go back.

Helpful?
Thank therealhollyg
British Columbia
Level Contributor
20 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 7 November 2016

We went here for a friend's birthday brunch so we didn't really have a choice in the venue - I would have rather stayed home and had toast. The other relatively negative reviews have accurately expressed what is wrong with this place. The food is alright but ultimately mediocre and overpriced. The servers seem overworked and uninspired. Orders go missing... More 

Helpful?
1 Thank SunriseOtter
Level Contributor
22 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 15 September 2016 via mobile

Stopped at the restaurant for dinner at around 7. Service was slow & food so so. Lost my appetite when I saw a fat bug which looked like a cockroach. When a second one started crawling up the barrier next to me I killed it (see picture attached) with the container that holds the food order forms. Needless to say... More 

Helpful?
3 Thank helen1218
Ottawa, Canada
Level Contributor
45 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 15 September 2016 via mobile

Attended with office staff after reviews were generally positive for this restaurant. On attending it was an immediate disappointment with very poor service, not getting the food orders as requested. When waiters were asked about the orders they appeared confused and were attempting to describe food orders as something different than what had been served. Dirty dishes were not removed... More 

Helpful?
1 Thank Will S

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Average prices
USD 15 - USD 30
Cuisine
Japanese, Sushi, Asian
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Takeout
Good for
Child-friendly
Open Hours
Sunday
11:30 - 21:30
Monday
11:30 - 21:30
Tuesday
11:30 - 21:30
Wednesday
11:30 - 21:30
Thursday
11:30 - 21:30
Friday
11:30 - 22:00
Saturday
11:30 - 22:00
Location and Contact Information
  • Address: On 1900 Innes Rd | This Is a Second Location and Has Been Open for at Least Two Years, Ottawa, Ontario, Canada
  • Location: Canada  >  Ontario  >  Ottawa
  • Phone Number: +1 613-746-8900

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Sushi Kan and other visitors
1 question
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10 months ago

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Questions? Get answers from Sushi Kan staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?