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Menchie's Byward Market

$$ - $$$
Fast food, Healthy, Canadian
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80 George St, Ottawa, Ontario K1N 5W1, Canada
+1 613-860-3223
11:00 - 23:00
Open now
See all hours
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
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23 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 22: English reviews
Toronto, Canada
Level Contributor
97 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 4 September 2016 via mobile

This is our favourite frozen yogurt place. I love mixing all the different flavours and putting on my toppings. Be aware that they charge by weight. I try not to put too much toppings. For the two of us it came to $20 but I over did myself. The server was very friendly. I highly recommend this place.

Thank sheila270
James K, General Manager at Menchie's Byward Market, responded to this review

Thank you Sheila for your fantastic review, very much appreciated! Our aim is to make you smile. We look forward to seeing you again in the near future. Warm Regards, James King More 

1 review
5 of 5 bubbles Reviewed 23 August 2016 via mobile

Great variety and such a convenient location! Perfect place for a cold desert after a meal in the market. I will surely be back!

Thank Lauren T
James K, General Manager at Menchie's Byward Market, responded to this review

Hello Lauren, Thank you for taking the time to review our store in the market. We appreciate your great comments. We look forward to seeing you again soon! Warm Regards, James King More 

Ottawa, Ontario, Canada
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 27 July 2016

Excellent selection of toppings. This place has a huge selection of sweets, fruit and other toppings that are excellent. Service is a little slow sometimes.

Thank Sandra D
James K, General Manager at Menchie's Byward Market, responded to this review

Hello Sandra, Thank you for a good review of our froyo shop, much appreciated! Our goal is to make you smile every time you leave the store. We will continue to work on our service speed. I appreciate you bringing it to our attention. Warm Regards, James King More 

Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 July 2016

I come here for my children as a big treat. They absolutely love it here & it's great that you can try all the ice cream since they always have different flavors. They also have many toppings which is awesome. My only complaint is that all great ice cream places have become so expensive.

Thank Chantal R
James K, General Manager at Menchie's Byward Market, responded to this review

Hello Chantal, Thank you for the kind review of our frozen yogurt shop in the Byward Market. Our aim is to provide a creative experience of buiding your own froyo sundaes, using fresh ingredients. With regards to price at Menchies, I can offer two points to consider. At Menchies customers can control the portion size allowing them to be considerate... More 

Ottawa, Canada
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 23 June 2016

After a delicious supper, headed over to Menchie's in the Byward Market. They offer birthday rewards to their members (5$ credit). I went in with a friend and helped myself to some frozen yogourt. One of my favourite spots, the price is measured by the weight of what you buy. You can test sample the flavours or mix and match... More 

1 Thank Lisa P
Level Contributor
77 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 13 May 2016

What a disappointment!! This is usually a good chain, but it was totally understaffed for the amount of clients they had. I asked the cashier if they were going to refill the containers and she said they were too busy. The counters were messy, they need to have a back up plan if it get's that busy. We just walked... More 

Thank Sszzzzzzzzz
James K, Manager at Menchie's Byward Market, responded to this review

Thank you for your review. As the manager of the store, it was hard to read, but I take responsibility for your negative experience. I have spoken to the staff about your experience, and have given extra instruction on how to handle a customer's request before it becomes a complaint. I hope you give us another chance to change your... More 

Gatineau, Canada
Level Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 6 January 2016

It can get hot downtown and the best way to cool yourself down is to make your costumed frozen yogurt treat with a wide range of flavours (that you can taste sample) and garnitures like fruits, chocolate, sauce and candy! The price vary in function of the weight of your bowl.

Thank Beauchat14
Cornwall Ontario Canada
Level Contributor
108 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 15 December 2015

My daughter wanted to stop by for a treat this summer, I had never heard of this place. It's basically an ice cream shop with tons of toppings. You simply select as many toppings as you want, they weigh it and you pay based on the weight. Two small cups of ice cream cost me over $20. The ice cream... More 

Thank Happy_Traveller_2033
Level Contributor
10 reviews
3 restaurant reviews
2 of 5 bubbles Reviewed 10 November 2015

Employees not that caring. Out of hot fudge sauce & too lazy & uncaring to get more. Overpriced for quality that you get. Save your $$ & time skip this when at the byward

Thank w0rldtraveler247365
Ottawa, Canada
Level Contributor
69 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 27 September 2015

Not a lot of seating. Fairly typical fro-yo toppings selections and a rotating variety of yogurt flavors to choose from. Always friendly staff

Thank Sarah G

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
USD 3 - USD 6
Fast food, Healthy, Canadian
Restaurant features
Takeout, Buffet, Seating, Wheelchair Accessible, Accepts Mastercard, Accepts Visa, Digital Payments
Good for
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 80 George St, Ottawa, Ontario K1N 5W1, Canada
  • Location: Canada  >  Ontario  >  Ottawa
  • Phone Number: +1 613-860-3223
We deal in smiles!! Family friendly self serve frozen yogurt in the heart of the Byward Market in Ottawa. Experience some of 100 rotating flavors with a huge selection of toppings.

Questions & Answers

Questions? Get answers from Menchie's Byward Market staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?