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The Works Gourmet Burger Bistro

$$ - $$$
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64 Stonehaven Dr, Ottawa, Ontario K2M 2Y2, Canada
+1 613-271-0406
Website
Today
11:00 - 22:00
Closed now
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Hours:
Sun - Sat 11:00 - 22:00
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153 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Ottawa, Canada
Level Contributor
19 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 13 March 2017

The other day we went for lunch with some friends. The atmosphere is eclectic and noisy. We had to ask to have the music turned down to hear ourselves talk, which they promptly did. The service was prompt but the food took a while to arrive and it was luke warm when it did. I have had much better burgers... More 

Helpful?
Thank Larry_and_Catherine
Ottawa, Canada
Level Contributor
19 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 4 March 2017

Went there multiple time because of coupon, big one get 1 free .... It was great, just thinking about how to order the burger was a headache. Sometime so many choice becomes just too many. If you know what you wanted, that be great but if you don't (like me), everytime I looked at the menu, it is a big... More 

Helpful?
Thank chinttong
Pembroke, Canada
Level Contributor
45 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 10 February 2017

First time at this location. Service was great and the food even better. Very tasty burgers that left no room for dessert! Very nice spot.

Helpful?
Thank Maggie J
Ottawa, Canada
2 reviews
Reviewed 20 January 2017

The fries first eaten were old; I arrived at the end of the lunch service, so cook just gave me left over fries. However, the refill fries were freshly made then. My burger came with a sunny-side up egg that was undercooked (egg white still very liquid) and the patty over cooked (very dry).

Helpful?
Thank 1appleapple
Ottawa, Canada
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 14 January 2017 via mobile

My wife and I popped by for dinner during the week. The service was prompt and the staff friendly. Our Tower of Rings arrived promptly and was very good. Sadly there were less rings than would have been nice. I ordered a Love Goat while my wife ordered Just Beachy or something like that. We had then bunless so really... More 

Helpful?
Thank Tom W
Sarasota, Florida
Level Contributor
296 reviews
175 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
Reviewed 5 January 2017

We visited with our family -- Burgers were good!! Some had French Fry Pouteen. -- very tasty! We had Cheddar Stuffed Burger!! Very good taste!! Order of onion rings were mediocre!! Milk Shakes were ok! Large is huge!! Service was good!!

Helpful?
Thank Dr Tim T
Canada
Level Contributor
25 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 31 December 2016 via mobile

Everything was extremely cooked and dry: meat (which is important though), onion rings, buns, fries... restaurant not too clean (washrooms included). Ordinary service. Waitress seemed bored even if it was the begining of the evening service. Alcohol expensive (glass of wine and beer). You can certainly find a better place for this price in this area. We were desapointed.

Helpful?
Thank cidjey
Ottawa, Canada
Level Contributor
45 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 18 December 2016 via mobile

Went to the works tonight with my daughter for dinner. It was busy but we were seated quite quickly and the host asked if it was our first time there, gave us a rundown of their promos etc. Server was very good but by the end when we were finished and wanted our bill, it took a little too long.... More 

Helpful?
Thank Carolyn G
Victoria, Canada
Level Contributor
122 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 19 October 2016

Make no mistake I am a fan of the works; both the burgers and the atmosphere that they have created in their restaurants. Equipped with a coupon that we had from a promotion on a previous visit at another location we decided to try the location in the Kanata/Stittsville suburbs after picking one of the kids up from birthday party... More 

Helpful?
Thank Aaron D
WORKSKanata, Owner at The Works Gourmet Burger Bistro, responded to this review

Hi Aaron, We are so sorry to hear about your recent experience with us at The Works in Kanata. I can assure you, we have very high standards when it comes to our quality of food, and service. I will be relaying this message back to the team in order to use it as a learning tool for the future.... More 

Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 August 2016 via mobile

Visited this place with the family of 4 adults and 3 children, all of us had a great time there with savouring burgers obviously with multiple and varieties of choices. So keep it simple we asked the server about the most famous bugers in elk and beef meats, we added our meals with poutine, although poutine were not the best... More 

Helpful?
Thank Safwan B

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 7 - USD 11
Cuisine
American, Canadian, Gluten Free Options
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Takeout, Reservations, Highchairs Available
Good for
Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Location and Contact Information
  • Address: 64 Stonehaven Dr, Ottawa, Ontario K2M 2Y2, Canada
  • Location: Canada  >  Ontario  >  Ottawa
  • Phone Number: +1 613-271-0406
Description
We make the World's Best BURGERS. PERIOD.

Questions & Answers

Questions? Get answers from The Works Gourmet Burger Bistro staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?