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Boston Pizza

$$ - $$$Pizza,
1-299 Wayne Gretzky Pky, Brantford, Ontario N3R 8A5, Canada
+1 519-751-2304
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Overview
  • Excellent9%
  • Very good27%
  • Average35%
  • Poor18%
  • Terrible11%
26 Mar 2018
“TERRIBLE”
3 Mar 2018
“Quantity, server. Both very poor.”
Restaurant Hours
CUISINES
Pizza, Canadian
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1-299 Wayne Gretzky Pky, Brantford, Ontario N3R 8A5, Canada
All Details
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1 - 10 of 53 reviews

Reviewed 26 March 2018

My food arrived and the quesadilla was burnt on the top and not cooked on the bottom of it , ingredients were so so left more than half the meal and the waitress never said a word but just took the plate. Another person at...More

Thank Merv C
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 19 April 2018

Hi, Merv. Sorry to hear that you were not satisfied with your recent experience. We take this feedback very seriously and would like to follow up with the team involved. Please share the details info at https://bostonpizza.com/contact-us.html so that we can make it better! Thanks.

Reviewed 4 March 2018

Went at 6 pm on a Friday. Wasn't busy, empty tables but still had to wait to be seated. Waitress not friendly and seemed distracted. Ordered personal pizza with no cheese and 3 toppings. Cost $15. Rediculous! You would think, since I didn't want cheese,...More

Thank Roilene G
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 17 March 2018

Roilene, sorry to see that you were not satisfied with your recent experience. Please share the details at https://bostonpizza.com/contact-us.html so we can try to make it right. Thank you!

Reviewed 30 January 2018

If you are a visiting team from out of town this is a good place to eat. Make sure you call ahead to reserve a spot. Just like any Boston Pizza they are good.

Thank 723brian
Garry_BP, - at Boston Pizza, responded to this reviewResponded 10 February 2018

Thank you for the 5 star review, brian! Come back soon!

Reviewed 26 January 2018 via mobile

Been a few times - never too busy. Usually friendly service and food is good. Lots of selection. Not too expensive and good sized portions.

Thank EMA001
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 17 February 2018

Hi, Ema! Thank you so much for the positive review! We hope the next time you come we can provide you with a 5 star experience! We hope to see you again soon!

Reviewed 26 March 2017 via mobile

Went for late dinner on a sat night, busy and loud but we were able to get a booth. The light above the booth was super bright but we adjusted that with some Jimmy rigging. Food was good, service was good, atmosphere was good. They...More

Thank Lisa W
Reviewed 3 November 2016

Slow service, lukewarm pizza, nasty washrooms........... When she finally brought our bill, our server (who was very pleasant) apologized for the slow service. It was Friday (October 28th, 2016) at dinnertime. They were very obviously short-staffed. The washrooms were unclean, smelled of urine, had toilet...More

1  Thank Greg J
Reviewed 2 October 2016 via mobile

Disappointed in quality of product here. Coffee came cold... they replaced.... much better second time around..... small square plates came with black power on it and old stuck on cheese.... I had chicken salad and the chicken was way over cooked and very dry..... I...More

Thank Jason T
Reviewed 8 September 2016

looking for quick dinner on way out of town wanted wi-fi access also ... had the chicken pecan salad ..... wow !!.....quite the meal ! oddly assorted on the plate, with dressing on side as requested had to mix or blend ingredients together ...myself .......More

Thank Gary K
Reviewed 23 August 2016

Went here with our Softball team over the weekend. Two of my three kids ordered off of the kids menu, my older daughter didn't see anything she liked. She ordered the Chicken Caesar Salad as did I. I didn't particularly like it, she liked hers...More

Thank kaylyn21
Reviewed 2 August 2016

My family visited this restaurant last Friday for dinner. We couldn't have been more disappointed. First of all, we were seated at a dirty table, when our food arrived we had to ask for cutlery, 2 of the pasta dishes we ordered were COLD! Not...More

1  Thank sarahjr2016
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Pizza, Canadian
Meals
Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Takeout, Reservations, Wheelchair Accessible
Good for
Child-friendly
Location and Contact Information
  • Address: 1-299 Wayne Gretzky Pky, Brantford, Ontario N3R 8A5, Canada
  • Location: Canada  >  Ontario  >  Brantford
  • Phone Number: +1 519-751-2304
  • E-mail
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