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The Phoenix Steakhouse

Certificate of Excellence
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3117 30 Ave, Vernon, British Columbia V1T 2C4, Canada
+1 250-260-1189
Website
Today
16:00 - 22:00
Closed now
See all hours
Hours:
Sun 16:00 - 21:00
Mon - Thu 11:30 - 21:00
Fri 11:30 - 22:00
Sat 16:00 - 22:00
More Info
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196 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Vernon, Canada
Level Contributor
124 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
Reviewed 6 November 2016

I have been several times but not for a year or two. We came as a group and just had appys but it gave me chance to sample quite a few! I would say all were excellent, very tasty and an improvement from the previous management. Staff were great also , very attentive and friendly. Will go again soon for... More 

Helpful?
1 Thank lazigirl
Mcorrine, Owner at The Phoenix Steakhouse, responded to this review

Dear Iazigirl, Thank you for taking the time to review Phoenix. My husband and I appreciate you and your group giving Phoenix another try after a couple years. We are happy that we had the opportunity to show you the new Phoenix. We are pleased to hear you enjoyed your service and appetizers. We look forward to seeing you in... More 

Maple Ridge
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 5 November 2016 via mobile

Service was good but the Chicken Parmesan was average at best. Pricy too for what you get. Not great.

Helpful?
1 Thank Wayne D
Mcorrine, Owner at The Phoenix Steakhouse, responded to this review

Dear Wayne D, Thanks for taking the time to review us on TripAdvisor. My husband and I take all feedback seriously. Sorry to hear that the Parmesan Chicken was not up to your standard, as it's a staff and customer favorite. Hopefully we will see you in the future. Sincerely, Megan & Charlie More 

Level Contributor
4 reviews
3 restaurant reviews
Reviewed 30 October 2016 via mobile

Incredibly great service the owners are amazing, the food is great, the ambience and decor is spectacular. I love the attention to detail and all the fresh flowers.

Helpful?
Thank Brenda F
Mcorrine, Owner at The Phoenix Steakhouse, responded to this review

Dear Brenda F, Thank you for taking the time to review Phoenix. We are pleased to hear you enjoyed your experience. Our beautiful flowers are from another local business across the street at Harris Flower shop. We look forward to welcoming you back. Cheers, Megan Frankiw More 

Vernon, British Columbia, Canada
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 27 October 2016 via mobile

I gave up on this restuarant a couple of years ago but with new owners had to give it a try! Same restuarant buy the food was back to being amazing! Love the vibe upstairs and will definitely come back for drinks with the girls and hope to get the word out in Vernon that the food is great again... More 

Helpful?
Thank Heidi A
Mcorrine, Owner at The Phoenix Steakhouse, responded to this review

Dear Heidi A, Thank you for writing a trip advisor about Phoenix. We appreciate you coming back and giving the Phoenix another try. Charlie and I are pleased to hear you enjoyed your food and atmosphere. We look forward to seeing you again! Cheers, Megan Frankiw More 

Vernon
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 20 October 2016

Excellent food , great atmosphere and amazing staff! We love everything about the Phoenix Steahouse.

Helpful?
Thank Dee P
Mcorrine, Owner at The Phoenix Steakhouse, responded to this review

Dear Dee P, Thanks so much for taking the time to write us a review. We are so pleasedto hear you enjoy coming to the Phoenix! We look forward to seeing you again. Sincerely, Megan Frankiw More 

Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016

not sure what has changed but this place is getting better then it used to be. good food, creative drinks, ok service. Went here years ago and swore to never return. glad i have it another chance

Helpful?
Thank PhoenixRising22
Mcorrine, Owner at The Phoenix Steakhouse, responded to this review

Dear PhoenixRising22, First, Thanks so much for giving Phoenix another try we appreciate you coming back in after a bad experience years ago. My husband and I took over Phoenix last September and really care about Phoenix and what we do. I am pleased to hear you enjoyed our food and creative drinks we always try and change it up... More 

1 review
Reviewed 14 October 2016 via mobile

Had a really amazing night out with a girlfriend. Have no complaints at all and can't wait to return!! The food was phenomenal and the service was fantastic!!! They even made a special desert martini that wasn't on the menu and was delish!! Thanks for a great night :)

Helpful?
Thank LifeByJodi
Mcorrine, Owner at The Phoenix Steakhouse, responded to this review

Dear LifeByJodie, Thank you for taking the time to write a review. We are pleased to hear you enjoyed your food and drinks on your girls night out! Will pass along the compliments to the kitchen and our Front of House Team. We look forward to welcoming you back. Cheers, Megan Frankiw More 

Vernon, Canada
2 reviews
Reviewed 10 October 2016

Amazing service. Food was so great. Had their food over a turkey dinner. Loved all of it. The escargots were over the top. Steak and Bangkok bowl was phenomenal. They went out of their way to make a special dessert drink. Cannot wait to return:)

Helpful?
Thank n_b_201684
Mcorrine, Owner at The Phoenix Steakhouse, responded to this review

Dear n_b_201684, Thank you for taking the time to review Phoenix. We are pleased to hear that you and everyone in your group enjoyed the food on Thanksgiving weekend. We look forward to seeing you again. Thank you, Megan Frankiw More 

1 review
Reviewed 8 October 2016

I've been to Phoenix a few times for drinks and appies upstairs at Level 2 and also dinner in the dining room, such a great spot for a casual meet up with friends or dinner with family. Friday nights there is live music upstairs which is always great, the artists usually play some covers and if your lucky they might... More 

Helpful?
Thank Kara B
Mcorrine, Owner at The Phoenix Steakhouse, responded to this review

Dear Kara B, Thanks for taking the time to write a review about Phoenix, we are pleased you enjoyed the drinks made by our bartender, and the food and time spent with your friends and family here. We look forward to seeing you again. Cheers, Megan Frankiw More 

Vernon, Canada
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 30 September 2016

We went here for our staff Christmas party. We even booked ahead. A couple of the menu items I asked for were not available and when I asked if I could get a specialty coffee (non alcoholic) I was told no. I said let me guess it's broken. That is this restaurants theme "It's Broken". Meal was not that great... More 

Helpful?
Thank Skyauras
Mcorrine, Owner at The Phoenix Steakhouse, responded to this review

Dear Jackie B, First off I am sorry to hear that you did not enjoy your experience at Phoenix. We always strive to do our best. My husband and I were here everyday in December, as it is our busiest time of year and what we consider a very exciting time to celebrate in Vernon. We both cannot recall being... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
USD 13 - USD 33
Cuisine
Steakhouse, International, Canadian, American, Gluten Free Options
Meals
Lunch, Dinner
Restaurant features
Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Outdoor Seating, Seating, Waitstaff, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Takeout, Television, Free Wifi
Good for
Romantic, Special Occasion Dining, Groups, Local cuisine, Business meetings, Child-friendly
Open Hours
Sunday
16:00 - 21:00
Monday
11:30 - 21:00
Tuesday
11:30 - 21:00
Wednesday
11:30 - 21:00
Thursday
11:30 - 21:00
Friday
11:30 - 22:00
Saturday
16:00 - 22:00
Location and Contact Information
  • Address: 3117 30 Ave, Vernon, British Columbia V1T 2C4, Canada
  • Location: Canada  >  British Columbia  >  Okanagan Valley  >  Vernon
  • Phone Number: +1 250-260-1189

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Phoenix Steakhouse and other visitors
3 questions
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7 months ago
Smiths Falls, Canada
over a year ago

See all questions (3)

Questions? Get answers from The Phoenix Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?