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Q at The Empress

721 Government St, Victoria, British Columbia V8W 1W5, Canada
+1 250-389-2727
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Overview
  • Excellent53%
  • Very good27%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“scones” (30 reviews)
“cheese plate” (6 reviews)
Closed Now
All hours
CUISINES
Seafood, Canadian, Vegetarian Friendly, Vegan Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
721 Government St, Victoria, British Columbia V8W 1W5, Canada
All Details
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Reviews (465)
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1 - 10 of 442 reviews

Reviewed 2 days ago

This restaurant is attached to the Asian Civilisations Museum, and we went there for lunch after visiting the museum. The food, service and the atmposhphere are all incredible. I had a set business lunch for $38, and its excelennt taste has stayed with for the...More

Thank GENNADY S
Reviewed 3 days ago

I have been to the Empress for Tea 9 times is the last few years. I must say since the renovations it is a complete disappointment. The cost is the same but the service and overall experience is missing. If you heard from your friends...More

1  Thank j0nes33
Reviewed 4 days ago

Our family visited Q in July. The oysters were fresh, the octopus was cooked perfectly, the chowder was very flavorful, and the halibut was perfect. Our children had the grilled salmon with vegetables and finished every bite. A very enjoyable evening. The prices were very...More

1  Thank travelwithkids14
Reviewed 6 days ago

My wife and I dined at the newly renovated Empress Hotel. The Q Restaurant in the hotel offered a warm atmosphere with very good service. The food left a lot to be desired. My salmon was undercooked and the vegetables were an unknown quantity. Not...More

Thank Rocketrod22
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 5 days ago

Thank you for sharing your comments with us. I am pleased to know that you enjoyed the atmosphere of our restaurant, as strong efforts have been made throughout our renovations to obtain a good balance between both the old charm and contemporary styling. I will...More

Reviewed 1 week ago via mobile

Our cruise ship arrived too late for thrir famous High Tes. Instead my husband treated me to their specialty cocktails at the bar and dinner in the Q restaurant. My husband loved the duck and I had the salmon. The wine list had a bunch...More

Thank Wendy S
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 5 days ago

Wendy, thank you for taking the time to share your feedback. I am pleased to read that both you and your husband had a wonderful dining experience with us. We have received great feedback on the Roasted Duck Breast since adding it to our menu,...More

Reviewed 1 week ago via mobile

The hotel is in a fantastic location. The restaurant is lovely, the decor is fantastic and the food is beautiful. The waiting on staff were very attentive. I have a gluten intolerance and they did everything they could to assist with my dinner choices. My...More

Thank YousonWebb
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 5 days ago

Thank you for taking the time to write a review, and for choosing to dine at our hotel. I am pleased to know that you enjoyed your dining experience, and that our Food and Beverage team provided you with memorable service. However, I will be...More

Reviewed 2 weeks ago

Overall we had a nice experience at the Q. The space is beautiful, we enjoyed the live music and the food was solid. Our waitress was very friendly and attentive and we received a birthday treat to our table. So no complaints on the food...More

2  Thank Jennifer K
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 5 days ago

Jennifer, thank you for taking the time to share your experience. Our newly renovated Q Bar, now overlooking the inner harbour, has been a preferred destination for our guests since opening in 2016. I am pleased to know that both your food and your service...More

Reviewed 2 weeks ago

We walked through the Empress and was pleasantly surprised with all the restaurants, the high tea.. Excellent.More

Thank tuki52
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to write a review, and for sharing your thoughts on our recent renovations. We are very proud of all that our hotel has to offer, and we hope that you will choose to enjoy our restaurants soon. Regards, Jan-Peer...More

Reviewed 3 weeks ago

The food was extremely fresh, exquisitely prepared and had excellent service. Have a tendency not to serve bread if you don't make a special order, but we asked for some and got some buns for no charge. Creme brulée was extremely original and delicious.More

Thank Jeannie050
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 2 weeks ago

Good afternoon, and thank you for taking the time to write a review. I am pleased to read that you enjoyed your dining experience, and that your needs were accommodated in a timely manner. Our service teams work very hard to ensure that all of...More

Reviewed 3 weeks ago via mobile

The Q's menu says "ALL HAIL" embossed in gold on the side. It's a beautifully designed menu and space. I love the old architecture juxtaposed with new lighting, granite table tops and glass displays at the bar. The banquette seating was very comfortable. The dinner...More

1  Thank DoloresJacoby
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share your feedback with us. Our restaurant menus have been specifically designed for our dining offerings, and we greatly appreciate your comments on the gold detailing. Our Summer Green Gazpacho has been a very popular item since it...More

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Nearby Attractions
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.08 km away
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.01 km away
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Questions & Answers
BobFarr2000
8 April 2017|
AnswerShow all 2 answers
Response from JenandBobby | Reviewed this property |
They answered me ... it was a standard ..."ya...whatever...kind of response."
0
Votes
tjanej54
1 August 2016|
AnswerShow all 10 answers
Response from curtisl943 | Reviewed this property |
I wouldn't worry about dress codes. They let in dogs to the dining room, so I wouldnt wear your Sunday best. This restaurant has gone to the dogs!
0
Votes
LeAnn R
13 April 2016|
AnswerShow all 8 answers
Response from wmshepps | Reviewed this property |
Last night I dined in the "Q" restaurant and wore a jacket and my wife a dress. This was a waste of time as others were wearing shorts and even flip flops.
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 30 - USD 65
Meals
Dinner, Breakfast, Lunch
Restaurant features
Seating, Waitstaff, Parking Available, Street Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations
Dining Style
Casual Elegant
Good for
Local cuisine, Bar Scene, Romantic, Special Occasion Dining, Groups
Open Hours
Sunday
06:30 - 11:00
11:30 - 14:30
17:30 - 22:30
Monday
06:30 - 11:00
11:30 - 14:30
17:30 - 22:30
Tuesday
06:30 - 11:00
11:30 - 14:30
17:30 - 22:30
Wednesday
06:30 - 11:00
11:30 - 14:30
17:30 - 22:30
Thursday
06:30 - 11:00
11:30 - 14:30
17:30 - 22:30
Friday
06:30 - 11:00
11:30 - 14:30
17:30 - 22:30
Saturday
06:30 - 11:00
11:30 - 14:30
17:30 - 22:30
Location and Contact Information
  • Address: 721 Government St, Victoria, British Columbia V8W 1W5, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Victoria Capital Regional District  >  Victoria
  • Phone Number: +1 250-389-2727
Description
Q at the Empress, located in the most storied room in Victoria, is a must-visit culinary experience. The Pacific Northwest cuisine is based on regional ingredients, partnerships with local farmers and artisans, and utilizes our own chef’s herb and vegetable garden to ensure a fresh and unique meal.

The wine list celebrates an excellent selection of the best of the Pacific Northwest and top vintages from around the globe. Relax with the best views in the city on our harbour facing Veranda. Steeped in the history of the Fairmont Empress but with a modern feel, Q at the Empress is the place to be on Vancouver Island. Our carefully curated menu features sustainably sourced seafood, traditionally raised meats and a wide variety of artisanal offerings.
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