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Swiss Chalet

$$ - $$$
American, Canadian
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2115 Louie Dr, Kelowna, British Columbia V4T 1Y2, Canada
+1 250-707-1900
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78 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Penticton, Canada
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 19 March 2017 via mobile

Absolutely too long to wait for food In at 6 waited 15 min for table OK busy Served within 5 good Got appetizers in 10 Now we have waited over 45 mins for the special of the day nothing difficult Chicken and fries People who came in 20 mins after not only served but are ready to go not at... More 

Helpful?
Thank Argo09
BC
Level Contributor
57 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
Reviewed 13 March 2017

Been visiting Swiss Chalet for decades and am glad to have them in the Okanagan. This location seemed to have some growing pains when it first opened but has been excellent the last few times we've visited. Their rotisserie chicken is consistently great. I like it so much that I haven't tried all of their other options, but their ribs... More 

Helpful?
Thank 10161
West Kelowna, Canada
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 13 March 2017 via mobile

Me and the wife went for dinner , clean friendly , waiter was on his game , food was good , only complaint , wasn't explained the specials

Helpful?
Thank hardtail07
Okanagan Falls, Canada
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 25 February 2017

Wonderful service and friendly staff. Staff make great suggestions and the food is top notch. Always hot and extremely tasty

Helpful?
Thank ironbob
Kelowna, Canada
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 25 January 2017

Not pleased with the service, waited at least 15 min for the server to acknowledge us, took care of 3 other customers who had come in after us.

Helpful?
Thank lucienne353
Kelowna, Canada
Level Contributor
69 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
Reviewed 4 January 2017

Learnt my lesson long ago. As I dislike sitting in a restaurant for hours, I choose my times wisely. The first 2 times I ate here, yes we waited..and waited. It was also a full restaurant. This year, we went just before the supper crowd started in. Both visits around Christmas were so much more enjoyable. Service was great, food... More 

Helpful?
Thank Lex R
BC
Level Contributor
32 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
Reviewed 29 December 2016

used to be we would go to Swiss chalet and get plump chicken legs with coleslaw. The quality is still there but the management is counting pennies - nickel and diming every morsel of food. The chicken legs we had we skimpy thin - gone are the plump juicy legs of yesteryear. One bread roll and now no coleslaw. The... More 

Helpful?
Thank TKANDTJ
Kelowna, Canada
1 review
Reviewed 11 December 2016

We as a family haver pre-ordered twice for special ocasion's it has been late numerus tyimes , i as a customer do not suggest that you order from this swiss chalet if yopu are ordering for a specfic time that you want lunch and or dinner .....COMPLETELY GARBAGE SERVICE N THE DELIVERY DRIVERS ARE RUDE AND IGNORGANT

Helpful?
Thank danielmaclean9
Kelowna, Canada
Level Contributor
56 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 31 October 2016

It's been a few years since we have eaten at the Swiss Chalet mainly because they moved to West Kelowna (Westbank). My wife ordered the 1/4 Chicken with fries and gravy or is it sauce. We asked the waitress if the chicken sauce had any tomates in it since she has an allergy to tomatoes. We were told the sauce... More 

Helpful?
1 Thank accuratecritic
Calgary
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 27 October 2016

Love Swiss Chalet food. Unfortunately this location doesn't offer wifi so we usually go elsewhere for our business lunches. How about offering wifi like almost every other chain restaurant? I can tell you that most of your competitors offer this service.

Helpful?
Thank Mixalot27

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Canadian
Meals
Dinner, Lunch
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Delivery, Reservations
Good for
Kids, Child-friendly, Groups, Cheap Eats
Location and Contact Information
  • Address: 2115 Louie Dr, Kelowna, British Columbia V4T 1Y2, Canada
  • Location: Canada  >  British Columbia  >  Okanagan Valley  >  Kelowna
  • Phone Number: +1 250-707-1900

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Swiss Chalet and other visitors
1 question
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Questions? Get answers from Swiss Chalet staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?