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Lago Italian Restaurant

111 Lake Louise Drive | In Fairmont Chateau Lake Louise, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
+1 403-522-1601
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Overview
  • Excellent33%
  • Very good29%
  • Average26%
  • Poor6%
  • Terrible3%
Travellers talk about
“osso bucco” (5 reviews)
“tiramisu” (4 reviews)
“grinder” (2 reviews)
Restaurant Hours
CUISINES
Italian, International, Healthy, Gluten Free Options
PRICE
$$$$
DETAILS
111 Lake Louise Drive | In Fairmont Chateau Lake Louise, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Service
Food
Value
Atmosphere
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Reviews (144)
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1 - 10 of 144 reviews

Reviewed 3 October 2016

We stayed at the Chateau during our 3-week road trip and after reviewing the menus, elected to try Lago for a change of pace from more traditional Rocky Mountain cuisine. Sadly, we couldn't have been more disappointed. First, we brought along a wonderful selection of...More

2  Thank CarmelCoasttraveler
FCLL, On behalf of the Lago Italian Kitchen team at Lago Italian Restaurant, responded to this review

Dear CarmelCoasttraveler, Thank you for taking the time to review Lago and thank you for choosing to dine with us. We review all comments both positive and constructive to ensure we are exceeding our guests expectations. Please accept our sincerest apologies for the poor quality...More

Reviewed 21 September 2016

We were a bit skeptical about Lago given the mixed reviews, but as we were staying at the Chateau and enjoy Italian we decided to give it a shot. We are glad we did. Service was outstanding, some of the best we had over the...More

Thank OnTheRoadAgain8180
FCLL, On behalf of the Lago team at Lago Italian Restaurant, responded to this review

Dear OnTheRoadAgain8180, Thank you for taking the time to review Lago Italian Kitchen and thank you for choosing to dine with us. We are so glad you dined with us as well and that the service you received was outstanding and the food was well...More

Reviewed 13 September 2016

We really enjoyed our dinner at the Lago restaurant. The buffet appetizer was great. Our dinners were served promptly. I had the braised short ribs and my husband had the black cod. For dessert my husband had the pomegranate gelato it was very sour and...More

Thank Ann S
FCLL, On behalf of the Lago team at Lago Italian Restaurant, responded to this review

Dear Ann S, Thank you for taking the time to review Lago Italian Kitchen and thank you for choosing to dine with us. We are glad that you enjoyed the antipasti buffet appetizer and that the braised beef short ribs and the black cod were...More

Reviewed 12 September 2016

The food was very nice, both the osso buco and the ribs - both coming with some veggies. The wine list was good with many wines from Italy as you'd expect in an Italian restaurant. One waiter was good and one was ordinary, but we...More

1  Thank Les_Landau
FCLL, On behalf of the Lago team at Lago Italian Restaurant, responded to this review

Dear Les_Landau, Thank you for taking the time to review Lago Italian Kitchen and thank you for choosing to dine with us. We are glad that you enjoyed the osso bucco and the braised beef short ribs so much! We are glad that you had...More

Reviewed 7 September 2016

I really enjoyed our dinner here. The waiter was very nice and cheerful. The food was delicious. Coming from SYD, the price is pretty good (but pricey vs norm there), I'd say it's worth it. The ambiance was nice. It did take awhile for them...More

Thank chumverano
FCLL, On behalf of the Lago team at Lago Italian Restaurant, responded to this review

Dear chumverano, Thank you for taking the time to review Lago Italian Kitchen and thank you for choosing to dine with us. We are so glad that you enjoyed your dinner with us and that you found your waiter to be nice and cheerful and...More

Reviewed 27 August 2016

Ate as part of our meal plan. The food was better than the Poppy Brassiere and the service was so so. One of the customers fainted behind me and no one, besides myself and my wife, noticed and we managed to return her to her...More

1  Thank savuka1958
FCLL, On behalf of the Lago team at Lago Italian Restaurant, responded to this review

Dear savuka1958, Thank you for taking the time to review Lago Italian Kitchen and thank you for choosing to dine with us. We are glad that you enjoyed the food and thank you for helping the guest who fainted during their meal. We are sure...More

Reviewed 21 August 2016

By the time we added the tip and had wine, the bill came to almost $350.00. We had a wonderful evening and the food was excellent. Is any meal worth that much money? I am not sure. We did take the unfinished wine up to...More

Thank I13JAmarym
FCLL, On behalf of the Lago Italian Kitchen team at Lago Italian Restaurant, responded to this review

Dear I13JAmarym, Thank you for taking the time to review Lago and thank you for choosing to dine with us. We are glad that you had an enjoyable evening while dining with us and that you enjoyed the food & service so much. We strive...More

Reviewed 14 August 2016

Expecting good Italian food, but very disappointing. Had the Veal which was 2 thin pieces slightly overcooked and the sauce was not good at all. Salad bar of appetizers was poor. Dessert of Chocolate Milanese was small piece and not very good. No bread was...More

1  Thank married96
FCLL, On behalf of the Food & Beverage Management team at Lago Italian Restaurant, responded to this review

Dear married96, Thank you for taking the time to review Lago Italian Kitchen. We review all comments both positive and constructive. We were disappointed to read about your experience while dining with us on your most recent visit to Fairmont Chateau Lake Louise especially the...More

Reviewed 13 August 2016

Excellent meal. There is a starter buffet or you can select from the menu. Choose the Sicilian meat balls. Very tasty! Big portion. For main had the braised shank of veal which was cooked really well and so tender the meat was falling off the...More

Thank Trehwfa38
FCLL, On behalf of Lago Italian Kitchen team at Lago Italian Restaurant, responded to this review

Dear Trehwfa38, Thank you for taking the time to review Lago. Our Antipasti Buffet had a wide variety of items for you to choose from. Choose 1-2 items or try them all! The meat balls are very tasty and we are glad you enjoyed them...More

Reviewed 7 August 2016

We were on Rocky Mountaineer journey and booked dinner at Lago with our meal plan. We ordered lasagna and the clams over linguini dinners. The lasagna was boring and not tasty at all and some of the clams were not done. We didn't complain as...More

1  Thank SanDiegoNate
FCLL, On behalf of the Lago team at Lago Italian Restaurant, responded to this review

Dear SanDiegoNate03, Thank you for taking the time to review Lago Italian Kitchen. We review all comments both positive and constructive. We apologize that the food you ordered was not up to standard. We have passed along your comments to our culinary team for review....More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 13 - USD 30
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Child-friendly, Kids, Special Occasion Dining
Location and Contact Information
  • Address: 111 Lake Louise Drive | In Fairmont Chateau Lake Louise, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Lake Louise
  • Phone Number: +1 403-522-1601
  • E-mail
Description
Every meal is a celebration of modern Italian cuisine at Lago Italian Kitchen! The diverse regional flavours of Italy are showcased from Lago's open concept kitchen with authentic multi-course meals that capture the true essence of Italian cuisine. Join us for a true Italian food sharing experience!