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The Old Spaghetti Factory

Certificate of Excellence
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317 Banff Ave | 2nd Flr, Cascade Shops, Banff, Banff National Park, Alberta T1L 1C1, Canada
+1 403-760-2779
Website
Today
11:30 - 09:00
Open now
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Hours:
Sun - Fri 11:30 - 09:00
Sat 11:30 - 10:00
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1,561 Reviews from our TripAdvisor Community

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Showing 1,364: English reviews
clive, ab
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 21 August 2016

We came in (a family of 10) Our server was absolutely wonderful. Order was right; food was delicious, and there was lots we did not leave hungry, and service from our server as great. She was very friendly and informative as we were travelling. We would definitely recommend the Spaghetti factory.

Helpful?
Thank canihope
Saint Paul, Alberta, Canada
Level Contributor
19 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 20 August 2016

Since it was busy, we had to wait at the lounge for a bit but the bartender was awesome:) The service was really quick and the food was excellent.

Helpful?
Thank Carmen D
Dartmouth, Canada
Level Contributor
45 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
Reviewed 20 August 2016

We went to the Old Spaghetti Factory for dinner one evening... the kids all enjoyed the food and the parents appreciated the quality of the food as well as the extremely reasonable price. Definitely a place to visit if you want to go out for a family meal in Banff without breaking the bank.

Helpful?
Thank Steve_from_NS
2 reviews
Reviewed 19 August 2016

Great dinner choice.We decided on an goat and flatbread app. our entree of baked lasagna included. Soup or salad finished with a small dish of ice cream and coffee at an incredible price. We enjoyed

Helpful?
Thank Mary Ann Z
Glasgow, United Kingdom
Level Contributor
35 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 19 August 2016 via mobile

You get what you pay for, it's no Michelin star restaurant but it's pretty good considering how cheap it is and the deal that you get a starter, main, dessert and tea or coffee. I would recommend the lasagne but the feedback on pastas like the bolognese was that it tastes just like tomato sauce on its own. The drinks... More 

Helpful?
Thank LMY_1990
Hong Kong, China
Level Contributor
37 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
Reviewed 17 August 2016 via mobile

I ordered vegetarian lasagne. All pasta came as a set with bread, soup or salad, drink and ice-cream. The combo is enough for one person and it was at a reasonable price. The taste was general.

Helpful?
1 Thank JaysonLO
Toronto, Canada
Level Contributor
18 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 17 August 2016 via mobile

Much of our food did not get served to us. We were in that place for a little over two hours waiting for our full meals. Oh we got bread, which was clearly not sourdough, contrary to what was stated in the menu. Got appetizers, and then that's it. Exactly how long does it take to make spinach salad, or... More 

Helpful?
Thank Paul F
Nolan W, Public Relations Manager at The Old Spaghetti Factory, responded to this review

Dear Paul F. Thank you for taking the time to write us a review. I would like to apologize for what sounds like a very disappointing dining experience for you and your family. I have shared your feedback with our management team as well as our chefs. We believe that guest feedback is the greatest tool we have to ensure... More 

Saskatoon
Level Contributor
70 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
Reviewed 14 August 2016

First the good: Lots of choice. the soup was okay. Bad: For a place with spaghetti in the title, the spaghetti was below average. This is like the Cheescake Cafe having bad cheescake, Fat Burger having bad burgers. The salads were obviously stale bagged, and made us a bit ill. My kids used to love this place, but it has... More 

Helpful?
Thank Yeremenko
Nolan W, Public Relations Manager at The Old Spaghetti Factory, responded to this review

Dear Yeremenko. Thank you for taking the time to write a review for our restaurant. We are sorry to hear that your experience didn't meet our usual standards. We are always looking for ways to improve, and would appreciate you contacting us directly at admin@osf.ca Thanks again for your feedback. More 

London
Level Contributor
96 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
Reviewed 13 August 2016 via mobile

Saw positive reviews and checked out restaurant during the day. It looked clean and neat with a few diners. It reminded me of an old-fashioned family diner. In many ways it was. It was full of families and kids all in for the reasonably priced food - and mains all included soup or salad to start along with bread, and... More 

Helpful?
Thank LondonWickedWendy
Nolan W, Public Relations Manager at The Old Spaghetti Factory, responded to this review

Dear LondonWickedWendy, Thank-you very much for taking the time to leave a review. We believe that guest feedback is the greatest tool we have to ensure that we are constantly improving as a concept. We're disappointed to hear of your unsatisfactory dining experience - our staff and management take much pride in a commitment to create an exceptional guest experience... More 

Soest, The Netherlands
Level Contributor
61 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 13 August 2016

It's budget, it's simple.it's crowded and nevertheless: good value for money and not bad at all. Housewine surprisingly good.You could do worse! Service efficient and friendly.

Helpful?
Thank Chroniceur

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 7 - USD 14
Cuisine
Italian, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations, Full Bar
Good for
Kids, Special Occasion Dining, Child-friendly, Groups
Open Hours
Sunday
11:30 - 09:00
Monday
11:30 - 09:00
Tuesday
11:30 - 09:00
Wednesday
11:30 - 09:00
Thursday
11:30 - 09:00
Friday
11:30 - 09:00
Saturday
11:30 - 10:00
Location and Contact Information
  • Address: 317 Banff Ave | 2nd Flr, Cascade Shops, Banff, Banff National Park, Alberta T1L 1C1, Canada
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-760-2779

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Old Spaghetti Factory and other visitors
1 question
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Toronto, Canada

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Questions? Get answers from The Old Spaghetti Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?