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Castello Ristorante

Fairmont Banff Springs | 405 Spray Ave, Banff, Banff National Park, Alberta, Canada
+1 403-762-6860
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Overview
  • Excellent46%
  • Very good27%
  • Average18%
  • Poor7%
  • Terrible2%
Travellers talk about
“pasta” (24 reviews)
“tiramisu” (9 reviews)
“clams” (4 reviews)
Closed
All hours
CUISINES
Italian, Gluten Free Options, Vegan Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Fairmont Banff Springs | 405 Spray Ave, Banff, Banff National Park, Alberta, Canada
All Details
Write a ReviewReviews (237)
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1 - 10 of 230 reviews

Reviewed 3 days ago

We visit the Banff Springs hotel 1-2 times per year to enjoy the Castle, the service and the amazing rocky mountains. Every time we go we try a different restaurant. this time we decided on Castello Ristorante. We had the Muscles to start which were...More

Thank Chris-D7878
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded yesterday

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. I am sorry to hear that your recent visit was less than memorable. I have shared your comments with our culinary team as we are always looking for ways to...More

Reviewed 4 weeks ago

Food was very good, service was excellent. It is fine dining right next to the Fairmont Hotel, beautiful atmosphere, and very romantic at night Authentic Italian cuisine!More

Thank ANNAA302
Jeffrey C, Manager at Castello Ristorante, responded to this reviewResponded 3 weeks ago

Dear Valued Guest, Thank you for taking the time to share your feedback with us on Trip Advisor. We are thrilled to hear you enjoyed a romantic evening with us at the Castle! We love to leave our guests with long lasting memories of delicious...More

Reviewed 5 January 2018 via mobile

We visited a couple of days after New Years as we were looking for a restaurant that was something different from the steak houses that seem prevalent in Banff. We were not disappointed. The food was excellent. We had pasta, meat and fish dishes, all...More

Thank Singstar123
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 9 January 2018

Dear Valued Guest, Thank you for for taking the time to write such a lovely review on TripAdvisor. It was wonderful to hear how much you enjoyed your meal. Our culinary team always loves to hear such positive feedback. We look forward to welcoming you...More

Reviewed 4 January 2018

There comes a time when a restaurant tries to hard to be 'everything for everyone'. This is the case with Castellos. Although I did not try everything on the menu, just from reading the menu you can see that this is a restaurant that as...More

Thank Alphonse7
Jeffrey C, Food and Beverage Manger at Castello Ristorante, responded to this reviewResponded 5 January 2018

Dear Valued Guest, Thank you for taking the time to share your feedback with us, we appreciate hearing from our guests. We strive to provide memorable dining experiences for our guests and are sorry to hear we did not meet this expectation. We will be...More

Reviewed 14 November 2017 via mobile

Upon arrival at the Fairmont, my friend and I made a last-minute reservation for dinner at Castello. Our server was very friendly and the atmosphere was warm. I had the green salad and the ravioli special. The special was the star of the meal for...More

Thank Torria87
Jeffrey C, Food and Beverage Manager at Castello Ristorante, responded to this reviewResponded 17 November 2017

Dear Valued Guest, Thank you for sharing your dining experience with us on Trip Advisor. Carefully prepared Italian cuisine is the perfect choice on a ocld Rocky Mountain winter evening! We hope you are again to join us again in the future. Warm regards, Jeffrey...More

Reviewed 10 November 2017

Castello offers Italian food that is quite real, tastes delicious. Service is good and if you select the right table, you will enjoy beautiful views of the Chateau.More

Thank Felipe C
Jeffrey C, Food and Beverage Manager at Castello Ristorante, responded to this reviewResponded 12 November 2017

Dear Valued Guest, We are happy to hear you enjoyed your dinner experience with us! Thank you for sharing this wonderful feedback, our teams love to hear from our guests. We hope to welcome you back for some delicious Italian food in the future. Warm...More

Reviewed 8 October 2017

Came with a good appetite- I had the caprese salad and the duck confit special and didn't have room left for dessert! The tomatoes for the caprese were super fresh heirloom grape or small tomatoes. Would have like to had the room to try the...More

Thank Priscilla P
Jeffrey C, Food and Beverage Manager at Castello Ristorante, responded to this reviewResponded 9 October 2017

Dear Valued Guest, Thank you for taking the time to share your recent dining experience with us. We are happy to hear your enjoyed your dinner! We look forward to welcoming you back so you may try the delishious tiramisu! Warm regards, Jeffrey C. Food...More

Reviewed 5 October 2017

We were unable to get reservations in the Castello, so the concierge put us in the nearby lounge. After talking to others who had eaten in the Castello, we were sorry we did not. It was an ordinary meal in a somewhat noisy location.More

Thank tbowers42
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 6 October 2017

Dear Valued Guest, Thank you for taking the time to share your experience on Tripadvisor. I am sorry to hear about your disappointment regarding the lounge. It certainly is a different atmosphere and experience compared to the main dining room, though in either location we...More

Reviewed 2 October 2017 via mobile

We had a lovely meal here, our waitress was very nice and the service was excellent. The charred octopus starter was cooked very nicely. We had the duck ravioli and pork belly and both were very tasty; as good as Italy (although more expensive being...More

Thank Rossland58
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 4 October 2017

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. It was wonderful to hear how much you enjoyed your meal. Our culinary team always loves to hear such positive feedback! We look forward to welcoming you back again. Warm...More

Reviewed 20 September 2017 via mobile

We've ate here a couple times. Our first visit was right after returning to Canada from a trip to Italy. We both agreed that the food at castello was better than what we had in Italy! Most recently, we had our small wedding reception dinner...More

Thank sarah c
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 21 September 2017

Dear Valued Guest, Grazie! Our team always loves to hear such positive feedback! It was wonderful to hear how much you enjoyed your recent visit. We look forward to welcoming you back again. Warm regards, Jeffrey C. Food & Beverage Manager

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Questions & Answers
BeGoodTanya
18 April 2015|
AnswerShow all 2 answers
Response from sunlover57 | Reviewed this property |
My husband wore jeans with a nice shirt, so I'd say, no dress code. :)
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 17 - USD 32
Meals
Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Street Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Highchairs Available
Dining Style
Casual Elegant
Good for
Romantic, Special Occasion Dining
Open Hours
Sunday
6:00 pm - 9:30 pm
Monday
6:00 pm - 9:30 pm
Tuesday
6:00 pm - 9:30 pm
Friday
6:00 pm - 9:30 pm
Saturday
6:00 pm - 9:30 pm
Location and Contact Information
  • Address: Fairmont Banff Springs | 405 Spray Ave, Banff, Banff National Park, Alberta, Canada
  • Public Transportation: There is a bus service run by the town which runs approximately every 40 minutes into Banff. Fare is $2.00 per person. The bus operates daily from 6:35 a.m. until 11:15 p.m.
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-762-6860
  • E-mail
Description
Celebrate the simple pleasures of great food, wine and company with an authentic Italian meal at Castello Ristorante! The diverse regional flavours of modern Italian cuisine and showcased nightly with our seasonally inspired menu of deliciously shareable appetizers, hand-made pasta, ultra-thin pizza, and innovative rustic fare. Experience “La Dolce Vita” and the largest Italian wine collection in Banff at Castello Ristorante.
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